Auctioneer Testimonials

What our clients say about us:

You know, the customer service I have got from you guys beats any company I have dealt with in years - you have no idea how much the fast replies and proper handling of questions  is appreciated.  Kudos to you all -

Jim Bennett
Bennett's Artifact Auctions
www.oldrelics.com

I have to say thank you! Working with LiveAuctioneers was a fantastic experience for my nonprofit organization.  As a public charity, we rely on a variety of means to raise funds for our program. You folks helped us launch our first ever on-line auction and it was a tremendous success on a few different levels. First, we exceeded our revenue goals. But perhaps equally important, we did this without eating up  a lot of our small staff's valuable time.  The tools that LiveAuctioneers provided us with were invaluable and easy to use.  I look forward to working with you again in the future.

Sincerely,
David Wish
Executive Director
Little Kids Rock
http://www.littlekidsrock.org/index.htm

Dear all,
I just wanted to thank you for all of your help over the past few weeks. It turns out that all of our work paid off because the total sold on Ebay for this sale more than doubled our previous record and we are all very happy about that as you can imagine!
Thanks again and I look forward to working with your team again very soon.
Kind regards,

Amanda
Claude Aguttes

I've been involved with antiques most of my life, fully employed with them all my working life, and nothing has changed the business as dramatically as the Internet. As a specialist in early scientific, technical, and mechanical musical instruments, I know how important it is to cast my net wide to find new buyers. LiveAuctioneers has helped me do this. I used to recognize most of my buyers, with only the occasional new name. Now, all I get for my sales are new names and buyers. The percentage of online sales has increased with each auction. Hats off to LiveAuctioneers for making this growth not only possible but also "do-able"!

George Glastris
Edison Gallery
www.edisongallery.com

Just wanted to take the time to tell you that you and your staff are doing a great job! My staff here at Time & Again Auction Gallery couldn't be happier with how things are going for us with LiveAuctioneers. The new reports are fabulous. The gentlemen that handle the phones are courteous and oh so patient.

Kudos to the gang and their leader.
Abbe Lasker
Time & Again Auction Gallery

There is no denying that Live Auctioneers has helped our auction company expand our business. Since we started using their online auction service, our prices have only increased. We have seen thousands of people look at our auctions and have received hundreds of absentee bids, and this is just for one auction! Having several of these auctions has only proved that we are reaching a broader audience than we could have ever imagined.

For example, we just held a country store style auction a few weeks ago. So far, this auction has proved to be the best type of auction to hold online. We had many items that sold to online bidders for double or triple the value that we could have gotten here at our auction house. Some of these items had 30-60 bids, and the majority of the bidders were online. Instead of having just a few people at your auction bid on each item, you are opening that bidding to anyone, wherever they may be. It is hard to believe that the whole world is watching your auction house, but it is true. For this auction alone, we had hundreds of bidders from all across the United States and various countries around the world.

Live Auctioneers has made this adjustment very easy for our auction company, and it has been nothing but a great experience. With just a little extra work, our auction company is now known across the world.

Thanks,
Cortney Milbourne
Conestoga Auction
www.conestogaauction.com

I just want to let you know how pleased I have been since signing on with LiveAuctioneers.
John was very quick to respond to a recent inquiry has has been pleasant and helpful in the past also. I have been in contact with Richard C. several times this past week and he was always pleasant, patient, quick to respond and very helpful.  He helped me get out of a jam with eBay, that I know would have taken much longer had he not gotten involved. It is rare to get this type of service these days. Keep up the good work.

Thanks,  
Brian Foster   
123SoldSC

Well here we are at Christmas 2006.  I can't believe its 2 1/2 years since our first auction in July 2004 with LiveAuctioneers and Ebay Live Auctions and after that 2 1/2 years and over 100 live auctions, Vectis and our association with LiveAuctioneers goes from strength to strength.
As usual last week our 4 sessions with you produced a sell through rate of between 20% and 40% and forms the backbone of our business.
I am pleased we made that decision in July 2004 to be the first UK auction house to work with you (I think also European) and of course are happy to be one of over 500 auction houses worldwide who you work with.
Thank you for your help and co-operation throughout this time and we look forward to 2007 and 2008 with enthusiasm and anticipation of even more success together.
 
Warmest regards
 
Bryan Goodall
(and Debbie Cockerill)
Vectis Auctions Ltd
The Worlds Largest Specialist Toy Auctioneers

Hey team,
You do a great job and I am very please with your customer service and going the extra mile.
Thank you very much!
Sincerely,
Clark Cierlak
http://www.estateauctionservice.com

It is difficult to measure our enthusiasm for the new upload program! We are always running against tight deadlines and this newly gained control over uploads to the eBay Live system is a big help. LiveAuctioneers continues to improve upon an already user-friendly program and with respect to the technical support, John Tona is a terrific teacher when it comes to learning to use the new bells and whistles!

Much appreciated,
Kellie Seltzer and Joan Stevens
Pook & Pook, Inc.

Your staff has been awesome to work with - responsive, willing, and knowledgeable. Thank you for helping us to understand the value you can offer for our fundraising efforts, now and in the future!
With gratitude,

Bert Rankin
Director of Development Operations
Maryland Public Television

It's now the third live auction we have done with LiveAuctioneers, and all we can say is: thank you!
Thank you for your professional and fast support, thank you for your effort to improve and adjust your system to the needs of your customers. It's good to have real people on the phone when you need them and it's good to get an answer no matter how dull the question.
Life would be easier on the web and a better place if there were more companies like LiveAuctioneers.

Martin Reinhart, WestLicht Photographica Auction

As always, you are all terrific and I greatly appreciate all of your help. I simply can't imagine why anyone would use any other facilitating service with eBay Live Auctions.
Thank you very much,
Kathleen

Kathleen
Auctions Neapolitan
Naples, Florida

At first, the thought of putting sales live on the internet is enough to make most auctioneers run for the hills, however when your first online catalogue attracts in excess of 40,500 visitors, it is enough to make you sit up and listen.

That was back in November of last year, and we have since put each of our Fine Art sales, as well as selected Specialist sales on eBay through LiveAuctioneers, with generally very pleasing results, and every sale seems to provide a little surprise or two. In the last sale it was the pair of late 19th century Chinese blue and white vases, estimated at £700-1,000. The bidding opened, (and closed) with an eBay user at £6,000, the result of numerous absentee bids placed through the site in advance.

Our last Fine Art sale held in April 2006, offered our best results to date, with bidders signed up from no less than 37 different countries around the world, and between them they purchased goods to the value of 10% of the sale total, and in this business, it is numbers that speak louder than words!

Martin Millard
http://www.cheffins.co.uk

Rebecca Markman, ISA AM, ANA AA, Candidate Member, ASA Accredited Personal Property Appraiser

The majority of items I encounter on a typical appraisal assignment are ordinary household antiques… mid level pieces of fine to good quality, most in decent condition, not particularly rare, nor of notable provenance, nor exceptionally unique. I subscribe to a healthy collection of databases to perform my research, however, my current website of choice for data analysis on this caliber of material is Liveauctioneers.com, and it is free. All you need is an eBay user name to be able to access the archives..... more

We conducted our first eBay live auction yesterday. The results far exceeded my expectations. We were very pleased also with how smoothly everything ran, especially considering it was our first.

Special enthusiastic THANKS to LiveAuctioneers representative Suzanne Imber. She is a great asset to your organization. She answered every question from us in a patient, calm and knowledgeable manner.

Thank you and the Live Auctioneers organization for your efforts and cooperation. I feel we really worked together for a great result.

David Mapes
Mapes Auctioneers & Appraisers
Vestal, NY

It’s a pleasure having a company that does what it says. This was not always the case with our previous provider.
Your dedication is wonderful and again thanks for the great service! You will have us as customer for a long time to come.

Craig
Tiger Auction Group
Buena Park, CA

Have I told you lately that I LOVE the new search engine????
I'm using it everyday and would highly recommend it to everyone. UNBEATABLE!!

Kathleen
Auctions Neapolitan
Naples, Florida

“Bidding via the Internet, using your computer at home or in the office, has to make buying at auction a much more attractive proposition, particularly for bidders in other countries and time zones, or those who simply don’t have the time to attend our sales and sit through the auction to bid on a single lot,” Christopher Ewbank said.

“From agreeing to try the system, it took us just a week to set it up and put each lot online complete with picture, description and estimate. The results were amazing. The 910 lots we had for sale were viewed online more than 19,000 times, and by the time the sale started, we had more than 180 buyers registered with us to bid via the Internet. Of those, 97 came from North America, from 26 different states. Other bidders came from such obscure places as Taiwan, Korea and Macao. In addition to many bidders from continental Europe, there were 37 bidders based in the UK, and ironically, one was a professional person who lives in Old Woking who would not otherwise be able to participate in daytime sales.

“We have posted our sale catalogues on our Internet website for several years now, but because LiveAuctioneers.com is an eBay company, it means that anyone

searching eBay for a specific object also gets to see if the same object is included in one of our sales … (There were) more than 500 emails asking for condition reports and advice, from buyers as far away as Australia. But the whole operation went off extremely smoothly, and bidders in the room experienced no difference in proceedings.

“The big difference was in the prices we achieved, and the Lalique vase illustrated the point perfectly. The bidding opened among buyers in the room and the price rose quickly to £1,100. At that point, one of the two bidders pulled out, but then two LiveAuctioneers bidders joined in and the price kept rising … the vase was sold to one of them bidding from his home on a ranch in Arizona for a price that was more than double the final bid in the room and more than five times the estimate. There can be no better proof that Internet real-time bidding does mean that our vendors’ property receives the maximum amount of exposure and achieves top prices when it is sold. Importantly, it costs no more for (consignors) to participate in the sales we put live and online.”

Christopher Ewbank
Ewbank Auctions
WOKING, SURREY
UK

LiveAuctioneers afforded our firm the ability to expand our business model from the largest ocean liner and most respected cruise line in the world - to every corner of the globe. Their expertise, in conjunction with their unique and valuable platform, undoubtedly ensures the success of all those who wish to expand their horizons to a "real time" auction platform, which offers every conceivable module and superior back-up support. We thank Scott Miles and Suzanne Imber for their invaluable expertise and assistance in moving our company forward into the world of live auctions.

Paul G. Fischer
Chief Financial Officer
House of Windsor Group, Inc.
Windsor Auctions, Inc.
www.WindsorAuctionsatSea.com
http://stores.ebay.com/Certified-Jewelry-and-Gems

We want to thank LiveAuctioneers.com for their dedicated work. We are glad and never regretted that we could use their platform to connect our enterprise to the eBay community in such a convenient and simple way. Scott and his team did nothing less, than to bring together again what has been separated so long: to transfer the thrill of a live event into the web. We think that this excellent concept, paired with professional reliability, has the potential to create a win-win situation for all parties concerned.

Peter Coeln
WestLicht Photographica Auction
1060 Vienna, Austria (Europe)
www.westlicht-auction.com

When Scott first contacted us to put our auctions on the Internet with LiveAuctioneers, we were skeptical. It’s been over a year since we started running our auctions with Live Auctioneers and we haven’t regretted it. We have been extremely pleased with the support and results of each auction. There have been numerous improved changes to the service since we first started. It is much easier to list auction catalogs and the EOA process is much faster. LiveAuctioneers allows us to reach a new audience of potential buyers and consignors. Thank You Scott, John and Becky.
Sincerely,

Joe & Mary-Elaine Priddy
Priddy’s Auction Galleries, Inc.
Denver, CO
303-377-4411
www.priddys.com

We have worked with LiveAuctioneers since 2003 and are impressed with the service and attention we receive from their staff. They are always available to ensure that our questions and concerns are addressed. The exposure we receive through eBay is unparalleled and we thank LiveAuctioneers for their assistance in making all of our live auctions run smoothly.

Leslie S. Hindman
President and CEO
Leslie Hindman Auctioneers

We often talk around here about the new tools that continue to appear. If anyone were to ask we could say unequivocally that LiveAuctioneers would be our only choice for administrating these auctions, and we have had cause to look at other companies, only because they sought our business.
Your system certainly makes it possible to put more auctions online.
We are very impressed around here.
Thanks and good luck,
Dirk Soulis

It was an immense pleasure to have LiveAuctioneers help us through our first live auction 5 months ago. There is no problem to little for them not to concern themselves with. They are by far a bench-mark for what excellent support should be. Since our first auction, back in November of 2004, they have done everything to help us along the way. Thanks to them we now support over 500+ online bidders per auction - a handful of which are international bidders. I cannot but regard them in praise for opening up new market opportunities for us here at Bill Hood & Sons.

Alex
Bill Hood & Sons

Bull Run Auction's listings with LiveAuctioneers not only increase our sales and margins, they significantly amplify visits to our website and gallery.
While the resulting national and international exposure contributes to both our revenue and our own "wow" factor, Bull Run also appreciates the regional and local interest generated by LiveAuctioneers product. Buyers appreciate the convenience of absentee bids and virtual previews, and consignors certainly consider the LiveAuctioneers audience when they choose their auction house. The Sales and Customer Support team at LiveAuctioneers is a pleasure to deal with, and we applaud their skill at successfully bringing us to the click-and-mortar phase in our business plan.

Thank you,
Thom
Thomas G. Pattie, Jr.
President
Bull Run Auction, Inc.

I ‘d like to take this opportunity to thank you and all of the staff at LiveAuctioneers for the fine support, both moral and technical, provided for our February 15 inaugural sale with your firm.

As a result of your company’s services, we registered over 700 additional bidders from 22 foreign countries, 46 states, and the District of Colombia. As you know, eBay bidders purchased 11.1% of the sale and active bidding was evident on many other lots.

I want to thank you personally, Becky, for coming to the sale and coaching us through the mechanics and subtleties of the online participation by eBay bidders. From our first presale contact with you through the post sale follow-up on invoicing, shipping, feedback, and all the other details of post auction procedures, you were pleasant, supportive, professional, and patient.

By using LiveAuctioneers to facilitate our online bidding process, we have not only enhanced the results obtained for current consignors but we have added another dimension of service for future clients. Since the sale, I have added the LiveAuctioneers/eBay sale venue to my marketing program in meetings with potential consignors and without fail it is bringing in new business.

Our next catalog sale will be a 2-session event on May 2nd & 3rd and we are certainly looking forward to working with you. Thank you again for all your help.

Sincerely,

William H. Bunch, Auctioneer & Appraiser

Stout Auctions has used Liveauctioneers.com numerous times in the past and we have been exceedingly happy with the results and the service they have offered. Liveauctioneers.com continually is improving the service to make things better and easier for the auction companies but one improvement in particular convinced me to write this and that service is the invoicing system. No one else has an invoicing system like Liveauctioneers.com is offering. The new invoicing literally saves me a full day of sorting out buyers, shipping costs, emails etc. These guys keep this up and they are going to have to buy eBay!

Thanks

Greg Stout

Stout Auctions

I have just been reviewing the new bidder approval process for our current auction. I must say that I am always stunned at how well as team LiveAuctioneers are pioneering this industry we all love. This approval process is ingenious. I am quite sure that a tremendous amount of time and resources were poured into creating this option to assist the auction houses. It shows that you are on OUR side. I am proud to have our auction house as one of your clients. Thank you for breaking down the walls for all us brick & mortar auction galleries who just simply cannot do what you have done, and have done better than anyone else.
Continue to educate the world about the joy of auctions and you will always have my support.

Thank you,

Michelle LeBlanc Leckert
Neal Auction Company, Inc.
www.nealauction.com

Carol & I want to thank you for the nice write-up in your LiveAuctioneers Newsletter of our Sept 12th auction. Your help in growing our auction business is appreciated. The extra effort reflects your professionalism and commitment to the auction business.

Regards,

Mark & Carol Bonham
Bonham Auction Gallery
Indianapolis, IN 46205

“After using other service providers with online auctions (via eBay and others), we are very pleased with Live Auctioneers. The service has been great, the back-end administration features are excellent, and the ease of use is appreciated, as well. We are most pleased with the post auction reports and the detailed item reports, allowing us to tweak item descriptions to find the most buyers. We’ll continue to use Live Auctioneers as our service provider for our online auctions. Thanks!”

Darin Lawson, CAI
President, Lawson Auction Service, Inc.
www.lawsonauction.com

I just wanted to let you know how happy we are with LiveAuctioneers. Your staff has been so helpful every step of the way. John Ralston and Scott Miles Specifically. I am really glad we chose LiveAuctioneers over the other companies out there. We have increased the amount of Internet bidders with every auction and only hope to keep growing. Thank you again for your continued support. You Guys are worth every penny.
Best Regards,
Gary Santoro
Santoro & Shienbaum Auctioneers
Boca Raton, FL 33434 USA
www.santoroandshienbaum.com

LiveAuctioneers.com has brought the antiques auction business into the 21st century. With the easy-to-use Live Auctioneers system, our sales totals have risen considerably. The return on investment in regard to advertising costs is incredible! Not only has it brought us Internet bidders, many bidders saw our offerings on eBay and came from hundreds of miles away to participate in our saleroom. The publicity received via LiveAuctioneers.com has brought in more qualified bidders than all of our direct mail and antiques trade paper advertising combined. No serious antiques/vintage auction company should be without it! This system going to be really big ... please let me know when you guys are ready to go public!

Mark Peer
Mark of Time
Antique Clocks
www.markoftime.com

"I've been thrilled with the service provided by LiveAuctioneers, as well as with the auction results. Even when a lot doesn't end up going to a LiveAuctioneers bidder, the LiveAuctioneers’ bidders help to push the prices up. We've found that around 98% of the lots we upload will have at least one Internet bid in place by sale day, usually many more. In our Feb. 28 sale, we had more than 1,100 people registered, and a new world record was set on a Chagall Exodus portfolio, which sold to an Internet bidder for $36,000."

Philip Weiss, Owner - Philip Weiss Auctions
Oceanside, N.Y.

At our first trial auction, we sold 15% of lots online. While this may not seem like a lot, many of the internet under-bidders pushed up prices to record levels. Even more important, both buyers and sellers responded favorably to the new technology. Internet & phone bidders watched the sale in "real time", consignors saw new technology being embraced to sell their property for the highest price possible and it all went off smoothly! The eBay exposure far exceeded our expectations and drew in hundreds of new clients. Scott Miles was instrumental in our company making this transition and he is to be commended for doing a fine job.

Jeffrey Moran
John Moran Auctioneers, Inc
Pasadena, California

We're just a small auction house in upstate New York. We compete in a male-dominated industry of approximately 50 auctioneers in a 50-square-mile area, so standing out and getting the great merchandise is important. When we had an opportunity to sell Italian and Dutch Master paintings, which had only been sold by the large and prestigious known auction houses, we promised the estate to make those paintings available to the world. We did it by signing up with LiveAuctioneers. We surpassed high estimates by thousands, and the Dutch Master was sold to an art gallery in the Netherlands! Our last catalog (only our fourth eBayLiveAuction) was viewed by over 47,000 people, proving a small auction house can play in the sandbox with the "big" auction houses.

Ann Marszalek, President
Ann & Co. Auctions
Webster, New York

December 3rd 2003

"We have been very pleased with LiveAuctioneers. The avenue they've created has paid off very well, not only for auctioneers and consignors, but for collectors, as well. They've come up with a new way of buying that was nonexistent 10 years ago. One of the biggest compliments we give LiveAuctioneers is that they are absolutely super-quick in responding to any questions we have. There has never been a question they could not answer for us."

Rich Bertoia
Bertoia Auctions, Inc.

November 20th, 2003

"I used to pride myself in having a strong international clientele through phone, mail and fax bidding, but with the addition of LiveAuctioneers.com, my worldwide client base has increased exponentially. After my last sale, I shipped merchandise to Finland, Denmark, France, Germany, Austria, England, Belgium, the Netherlands, Portugal, Spain, Mexico, New Zealand, Australia, Japan, Canada, Singapore and even to one bidder in Czechoslovakia. It's amazing that all these people are just a mouse click away."

Noel Barrett
Owner, Noel Barrett Antiques & Auctions, Inc.

November 14th, 2003

"Our Oct. 10-12 auction was the first one in which we offered Internet bidding through LiveAuctioneers.com. We were very happy with the result. Internet buyers took 26% of the lots and definitely helped the bottom line. It's difficult to gauge exactly to what extent Internet participation affected the underbidding, but it was definitely a factor. We're still packing and shipping to the buyers who bid from Japan, Germany, Italy, Holland, Austria and England. And we had quite a bit of bidding from Canadians, and most of that was through the Internet."

Randy Inman
Partner - Randy Inman Auctions, Inc.

October 6th , 2003

"Selling live on eBay was inconceivable prior to meeting Julian Ellison of Live Auctioneers. Julian and his team most importantly John Ralston & Scott Miles made the process simple and smooth. They said that as much as 25-30% of our sales would sell online, I was skeptical. Our first sale...26.1%, with a few items selling for thousands more than our floor bidders bid. We could have never done it without Live Auctioneers...and now we will never do it with out Live Auctioneers. Thanks for all your hard work."

Matthew Quinn
Director of Marketing & Estate Services Quinn's Auction Galleries
www.quinnsauction.com

September 16, 2003

This "Live Auction" virtual experience has added a new dimension to our business. Initially, we were skeptical; but have come to realize the important advantage this service provides, enabling us to reach out to new bidders throughout the United States & the world.
This is a great service, increasing our sales significantly. We can't imagine a sale without them.

Andrea Jenack
President
William J. Jenack Auctioneers

“I just wanted to tell you how terrific and easy it has been working with Live Auctioneers. We made our decision to utilize your firm based on our experience working with you. Both you and your staff are customer oriented and you make it easy for us to tap into the largest international market in the world, eBay. The responsiveness that we see when we have a question or need help is virtually unparalleled in our vendors. I cannot say "thank you" enough for helping to make our auctions a resounding success. We look forward to working together with you and your staff.”

Victoria Gardener
President & CEO
Aurora Galleries International

“As an early adopter of online live auctioneering, we were highly dependent upon the service and expertise of our vendors. Rather than reinvent the wheel, we wanted to operate only with existing technology. While we’ve tried others, no vendor has come anywhere near the level of knowledge, accessibility and attentiveness of Julian Ellison and John Ralston of Live Auctioneers. The online portion of our sales now runs nearly flawlessly, and the volume of active, mid- to high-level bidders now has our percentage of online buyers as high as 25% for some sales.”

David Donaldson
VP - Marketing
Samuel T. Freeman & Co.
(215) 563-9275 ext. 3026
www.freemansauction.com

“Wholly skeptical prior to our first live, online auction, we are now converts. This is due in good part to the business results we have seen: significant underbids from the internet, a broader audience base, and new consignments from online buyers. Just as important has been our relationship with Julian Ellison and John Ralston: they are both proactive and unfailingly responsive. We consider Live Auctioneers an ally and asset to our business.”

Miriam Tucker
CEO
David Rago Auctions

December 27, 2002

Dear Julian,
We wanted to reiterate our appreciation of your first rate service, response time, professionalism and attention to detail. John Ralston is always available and takes immediate action, no matter the request!

Jeff Jeffers
President/COO
Garth's

"Live Auctioneers allows us to reach an entirely new audience of potential buyers around the world who can then take part in our auctions "live" on the day - it has had a significant impact on the success of our business"

Stephen Whittaker
Fellows & Sons
stephen.whittaker@fellows.co.uk
0121 212 2131