Reviews
Bidder Reviews for Roland NY (1,166)
4.6 out of 5.0 Stars
5 Star
84%(976)
4 Star
7%(86)
3 Star
3%(34)
2 Star
2%(26)
1 Star
4%(44)
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
900-950 of 1,166 Reviews
Anonymous
Nov 21, 2017
Anonymous
Nov 21, 2017
Anonymous
Nov 21, 2017
Anonymous
Nov 21, 2017
Description did not match the item
Anonymous
Nov 21, 2017
Anonymous
Nov 21, 2017
Anonymous
Nov 21, 2017
Beth is wonderful!
Anonymous
Nov 21, 2017
Anonymous
Nov 20, 2017
Feels like Family. Love their prices.
Anonymous
Nov 20, 2017
Anonymous
Nov 20, 2017
Great customer service and very helpful!
Anonymous
Nov 20, 2017
Anonymous
Nov 20, 2017
Anonymous
Nov 20, 2017
Anonymous
Nov 20, 2017
Everyone helpful, polite, and eager to help! Ty.
Anonymous
Sep 8, 2017
Anonymous
Sep 6, 2017
Wonderful auction experience
Anonymous
Sep 6, 2017
Anonymous
Sep 6, 2017
Anonymous
Aug 23, 2017
They sold damaged goods and are not accepting responsibility. They should not be allowed to do business through Liveauctioneers.
Anonymous
Aug 16, 2017
Anonymous
Aug 16, 2017
Anonymous
Aug 16, 2017
Anonymous
Aug 16, 2017
Anonymous
Aug 16, 2017
The wrapping and packing was noteworthy and outstanding! Thanks!
Anonymous
Aug 16, 2017
Not sure if the problem was really caused by them or liveauctioneers but this was a crapy experience and the while I was trying to get an answer fron Roland, they reported dispute, & Liveauctioneers, basically froze my account. So, I don't want to do business with Roland (in past bought + sold through them) and also will avoid Liveauctioneers!
Anonymous
Aug 15, 2017
Anonymous
Aug 15, 2017
Overall OK, but the shipping charges still a bit expensive
Anonymous
Aug 15, 2017
The shipping preference they have, UPSstore has a very high shipping cost for the service offered.
Anonymous
Aug 15, 2017
Anonymous
Aug 15, 2017
I had trouble downloading the invoice, which was corrected.
Anonymous
Aug 8, 2017
Anonymous
Aug 1, 2017
Anonymous
Jul 27, 2017
Anonymous
Jul 27, 2017
Anonymous
Jul 27, 2017
Anonymous
Jul 27, 2017
Anonymous
Jul 27, 2017
I spoke to the auction house on several occasions and they were extremely helpful in helping me organise pick up of my purchase.
Anonymous
Jul 27, 2017
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
This is a remark about YOU LIVE AUCTIONEERS. Time and again I have seen Roland insert pictures and descriptions of items up for auction which do not get loaded into the web site for days. Many times the internal version of their web site does not match the external one. Furthermore, the web site is sluggish, sometimes the catalog images do not load, and I have had to register for an auction several times before the approval takes.
Anonymous
Jul 26, 2017
The best
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
Great experience
Anonymous
Jul 26, 2017
I called. Had no notice.... to find out must pickup in 3 days or items would be sent to warehouse. Should send email with terms and options for delivery.
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
Anonymous
Jul 26, 2017
Spoke to someone on their staff after I won the lot. She wa really friendly and helpful. I'd bid with them again.
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