Reviews
Bidder Reviews for Roland NY (1,172)
TOP RATED4.6 out of 5.0 Stars
5 Star
84%(982)
4 Star
7%(86)
3 Star
3%(34)
2 Star
2%(26)
1 Star
4%(44)
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1,100-1,150 of 1,172 Reviews
Anonymous
Jan 25, 2016
Anonymous
Jan 25, 2016
Anonymous
Jan 25, 2016
Anonymous
Jan 25, 2016
Anonymous
Jan 25, 2016
I have known he Roland's for 30 years. Always a pleasure to deal with.
Anonymous
Jan 25, 2016
Anonymous
Dec 30, 2015
$52 to have a vase the size of a cantaloupe shipped. I realize you don't handle the shipping yourself, but please encourage your recommended shippers to be more reasonable if you want online bidders.
Anonymous
Dec 29, 2015
Anonymous
Dec 29, 2015
I had no idea the way it operated... I paid for it quite a while back and still have not received my purchases. Very dissatified. Will not be using it anymore. Cannot answer many of the above questions as I have not received my purchases Scotty Felton
Anonymous
Dec 29, 2015
Anonymous
Dec 29, 2015
I thought the auction was unique and very interesting. The gallery did a wonderful job of representing the items. Transactions with them were easy and efficient. I would like to do business with them again.
Anonymous
Dec 28, 2015
This is one of the nicest auction houses I've worked with.
Anonymous
Dec 28, 2015
Anonymous
Dec 28, 2015
no shipping-pickup at auction house
Anonymous
Dec 28, 2015
Anonymous
Dec 28, 2015
Anonymous
Dec 28, 2015
Easy experience. Would use them again.
Anonymous
Dec 28, 2015
No communication with these people!!!! Wont return my emails!!! Paid for items right away and STILL Waiting for them!!!!!!!!!!!!!!!
Anonymous
Dec 28, 2015
Anonymous
Dec 28, 2015
Incredibly professional business. Wish many of your other auction houses would take some hints from them.
Anonymous
Nov 30, 2015
Anonymous
Nov 27, 2015
Great experience, outside of the website though. I went there, paid and picked up the object. Open hours were tough for someone who works.
Anonymous
Nov 23, 2015
Anonymous
Nov 23, 2015
I enjoy their preview exhibitions and stop by often. Always friendly. I picked up my purchase.
Anonymous
Nov 17, 2015
Anonymous
Nov 16, 2015
Anonymous
Nov 1, 2015
Very professional. Excellent experience.
Anonymous
Oct 31, 2015
Anonymous
Oct 30, 2015
very nice people and helpful when we went to pick up what we won. the pictures of the items could be better. Overall very satisfied with the auction house
Anonymous
Oct 30, 2015
Anonymous
Oct 30, 2015
Anonymous
Oct 30, 2015
Anonymous
Oct 20, 2015
Anonymous
Oct 20, 2015
Anonymous
Oct 20, 2015
Lot # 2027 from 9/29/15 auction was listed as a pastel and turned out to be a reproduction. Lot # 141 from 10/10/15 auction came with a frame that was not the original. It was too small and consequently had to be corrected by me with a block plane and a chisel. The painting was wedged into the frame and came loose during the trip home. This is not a great situation for an old and somewhat fragile canvas.
Anonymous
Oct 19, 2015
Anonymous
Oct 19, 2015
Anonymous
Oct 19, 2015
Anonymous
Oct 5, 2015
Anonymous
Oct 4, 2015
Anonymous
Sep 29, 2015
Anonymous
Sep 29, 2015
Anonymous
Sep 29, 2015
Anonymous
Sep 29, 2015
Fine experience and was happy to ship with a low cost. Most auction houses I deal with have exhorbitant shipping arrangements with their recommended shippers.
Anonymous
Sep 29, 2015
Condition of one item should have been better documented or explained. Other than that I was very pleased and look forward to bidding with them again. I'm neutral on shipping because I picked up.
Anonymous
Sep 29, 2015
There are differences from auction house to auction house. It is always nice to have also shipping from the auction house, but I understand that this is not always possible. The interaction between auction house and shipper was good. I requested the auction house also to take a picture from the backstamp. I received a lot of pictures, but this particular one not. Overall the response from the auction house was late, but really good. Nothing to complain about. Looking forward to the next challenge.
Anonymous
Sep 28, 2015
Anonymous
Sep 28, 2015
Anonymous
Sep 28, 2015
Anonymous
Sep 28, 2015
Bully Roland, the main auctioneer, goes out of his way to engage with and oblige his customers.
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