Bidder Reviews for Material Culture (722)

It was fun and I'll be back.

They are not great about responding to questions. They could do a better job on item description, especially noting condition issues. Overall fine though.

They need to put higher resolution photos, especially of the details. This is true for all items. If higher resolution isn't possible, at least photograph each item in a group separately so I can see them better. It was impossible, for example, to see that several embroideries were unfinished. Since they were part of larger lots, I might have had to buy them anyhow, but it is crazy that I can't see an item in detail. I am also not in love with having to buy textiles in lots. I ended up with things I did not want in order to get the ones I did.

The auction house is often non-responsive to phone/email inquiries. However, Mark is superb with customer service and assisting with questions and item pick-ups. His professionalism makes up for the sometimes lack of customer service.

Auction house is fine to deal with. The pieces I have purchased are great. The shipping and handling of the pieces caused them to all arrive in fine shape. But the handling and packaging charges are outrageous, in my opinion. And the quote I just received over the phone was not honored as my card was charged for substantially more.

Friendly, helpfully, cheerfully. Happy to work with them, the best.

They are so great and nice

We love Material Culture. We live in the Philadelphia area, so we always stop to see the items before the auction. The staff are helpful, friendly, and go above and beyond.

Very knowledgable and helpful staff.

Good people to deal with

A very pleasant house to do business with.

Auction House conducted one sale at a different location, and Buyer experienced difficulties arranging for shipping with out-of-town shippers suggested/listed by Auction House. Otherwise, good.

I've not received my most recently purchased items, so this is based on previous experiences with them.

Your service jeeps pushing invitations to Auctions in America of obvious FAKES on the market of famous artists. These auctions are often from Colorado or Las Veas, with no real professional auctioneer company standing behind, no name, no telephone number. I do not trust live Auctionneer anymore and have warned all professionals in my circles as well as auctioneers in Europe who do not want to be associated with an upcoming scandal. Here is qu'a link below of the items you promote. Everybody knows that the number of Manet work, or top impressionists or cubists on the market is extremely low and would not command the sort of low prices (but still high in dollar amounts) of the estimate or the start price. https://www.liveauctioneers.com/catalog/90665_enormous-fine-art-bronze-blowout/

Excellent handling and customer service.