Bidder Reviews for Quinn's Auction Galleries (494)

It would be good if the auction house could use an electronic payment system instead of the old manual give me your cc number

I asked for additional photos of an item, and they sent me a bunch of high-quality photos right away. Couldn't have asked for a better response.

I would have appreciated them making their shipping/not shipping policies known up front. Shipping via an outside shipping vendor was almost as expensive as the cost of my items.

I purchase from several auctions during the year. Quinn's was my best experience as everything was smooth and fast

it was a well-greased operation

These guys were great, sent me detailed photos, very cordial.

The item was damaged. They emailed me before auction that it was undamaged. I have sent them pictures twice, I have had no response. In fact, no one ever answers the phone, it always goes to voice mail. I have left several messages to the owner and one of their employees. This is the first time I have been asked to rate an auction house. I assume you are having problems with them. I am very displeased with this auction house and I think you need some protection for your participates against auction houses like this!

When I received the chair I noticed that the color was not at all accurately portraid on the website. I emailed them about it and this was the conversation.-Sir-I am sorry that you did not receive any response. My understanding from the Decorative Arts team was that the photography lighting led to a different "hue" or color in the photo than when seeing the chair "live". I thought from your original message you were just passing information on to us. I do apologize for that perception of color difference from the catalog to the actual chair. I hope you will bid again with us in the future.-Hi Lori, I contacted you because I wonder what the procedure is in cases like this. The color difference is so big it looks like a totally different color. More like the more rare seafoam green light. Best, Martin-After that I got no reply. Here you can see the difference. http://i64.tinypic.com/nxlsgo. jpg Best, Martin

Descriptions very vague including damage or problems, buyer's premium high, listed shippers very expensive.

Good group to work with

Correct the grammar above-"you would you like us...."

Shipping is good but too many e-mails is a pain.

Pick up and shipping is extremely costly.

I have tried to contact Ms Louderback by email and phone to get an answer to a question I have about a painting I bought at Quinns but she has not responded to either

I have send many emails without a response. Thanks

Nice people to deal with. Richard

They offered at their auction their own shipping service or in house, I called to pay and they told me they will give me the invoice along with the shipping cost in few days, few days later they emailed me stating they cannot ship that item to look for somebody else, I replied the email requesting the measurements to have a quote, never called or email back.

I was under the belief an auction house and a bidder using live auctioneer is somewhat a legal agreement; after winning two items online, I was told I only won one. After contacting the seller, I was lied to over and over again. I was told first that I only won one item. I was then told another bidder bid the same amount and they have the option of giving it to that seller. After I advised them the item was sold for less than my actual bid and I bid more they kept coming up with lies and reasons. The owner insulted me, lied to me, spoke down to me and was very rude. Everyone in that auction house are very rude. My only assumption would be that someone in house kept that item cheating not only me, but the actual seller and owner of that piece. I was very disappointed being I took the time out to bid, watch, and follow, and after winning to only be disappointed with lies and deceit.

Have waited almost a month for the business to bill me for shipping and the lot I won.

Response to e mails was too slow with reminders

They don't seem to know their own policies regarding payment mthods. Also, 4 % charge for credit card payments is very high. Why should the buyer pay their cc merchant fee?

They don't take Visa, which is a deterrent.

Very unprofessional & show a strong cavalier attitude of not caring. Invoicing is slow & pickup is painful!!! One of the worst on your platform.

I was informed that I had won the lot from Quinn's. They never contacted me, so when I contacted them they told me I had not won. When I sent them the photos from Live Auctioneers that I had won they never responded.

Worst auction house all these hidden fees Expensive shipping never could get any one on the phone will never buy from the