Bidder Reviews for The Benefit Shop Foundation Inc. (3,457)

Very well run auction house. Consistently good experience with them.

Great Auction!

I wouldn’t mind buying more from this auction but having to get to find someone to ship it for you, is a pain!

I have won several online auction items from the Benefit Shop Foundation, and I have ALWAYS received GREAT service. This item was not exception. I will keep coming back for more!

Where is final invoice?

Overall satisfied

Love these two items, and I know JUST who is getting them for Christmas.

As I've done many times before, arranged to pick up the items, and was in and out in less than 15 minutes. It took me longer to walk from the train station in Mt. Kisco to the office than it took me to pick up the items! I like this auction house a good deal.

Great auction house items packed very good an safe shipping was excellent

The Venetian box is beautifully decorated. The necklace was a gift, which was immediately modeled, with a photo forwarded to me. Thanks to Benefit Shop Foundation, I’m batting a perfect score in the gift-giving area. Thank you for helping to bring a bit of joy to others.

Everything was good... experience, items to auction on and service.

I purchased 14 new in Box waterford iced beverage goblets from the Benefit Shop. What arrived were 6 iced beverage goblets and 8 red wine stems. The Price of $80 was fine the shipping of $179 was absurd. When I called Customer Service (or Lack thereof), someone finally answered after 45 min on hold. That Young Lady was very polite, listened to the issue and then placed me on hold. Then comes Joe. H é picks up, doesn ‘ t vorher to introduc é himself, doesn ‘ t listen to a thing I have to say and tells me what the Benefit Shop is going to do. He wants me to send pictures, no Problem. Repackage each Box in the 4 Layer of bubblewrap and then repackage each of those boxes into a larger box and he ‘ ll send a call tag and credit $80. Rember I had to pay them to package the box they shipped me. When I told him i wasn ‘ t releasing a thing until he refunds the original shipping charges he said there is no way in hell and hung up the phone. At this Point i do not know who Joe is? He could be the CEO or the Guy who cleans toilets or both. But I do have a good idea who ‘ s to stupid to read the printed labels on boxes before auction listings are written and published. I ‘ m out $259 on an $80 purchase.

I will always bid with this Auction House, great staff and always a big help in accomodating my schedule

The woman at the front desk was such a big help!

Tye necklace looks like it’s never been worn. Very pretty

Good find-honestly described. Quick and personable service. YAY!

Benefit House is my favorite place to shop. Scanning their website, I am always pleasantly surprised at the diversity of collectibles, each described accurately and photographed extensively and with a low starting bid. After winning, I especially appreciate that the billing is quick and the pick-up speedy and professional. That's why they always have me coming back for more.

The trinket case was the perfect present for someone who has a great interest in vintage watches, other than the watch itself.

I could not believe the quality of this piece! Just beautiful and my youngest daughter should greatly enjoy it! As usual, your recommended shipper did a fabulous packing job, followed by a fast delivery. Thank you again!

Still surprises me with the quality and value of items sold. A hidden gem of the auction world.

Great Experience

I have won lots of items in online auctions. This purchase might be my best "bang for the buck" item in a decade. The item arrived in perfect shape, and I am stunned at how good these "fake pearls" look and feel. I am MORE than happy, I am estatic!

I always look forward to their sales. Always curated nicely and represented well. A good cause too. However their shipping partners are quite expensive. Not any fault of the Shop. So just beware that shipping costs might be higher than perhaps you would expect. Will continue to see all the goodies they have to offer

They do not have a shipping dept. Therefore, you must make your own shipping arrangements. Using UPS to ship an ink pen for 35.00 is very expensive on top of all the other charges involved. I will not use this auction house again. There are plenty of others that do ship.

I received my auction items this week. Everything I won is beautiful 🥰 love that everything is as described, no surprises other than being better in person ❤ ️ ❤ ️ love love my ceramic, and other items 🥰