Bidder Reviews for APPALACHIAN TRADING POST AND AUCTION COMPANY PLLC (128)

Won my lots shortly before christmas so I was expecting an extended delay for shipping but customer service quickly responded to all inquires. Upon receiving my lots, one of them was mislabeled and they resolved it fairly quickly and satisfactory.

They make you give checking account number, Then when you object they file a complaint with live auctioneers so I pay. Then they ghost me and never ship!

Highly recommend.

Nice auction house. Items were exactly as described and good quality. However, my issue was with the third-party shipping ($66 for less than three pounds of items that would have easily fit in a USPS Priority Box for less than $20). Just factor this in when bidding.

Over $180 in shipping cost. Outrageous. Not sure who is responsible for this, but it is by FAR. The most I have paid for shipping/handling.

This was my first time using an online auction so I had some questions regarding the process. They were very quick to respond with helpful information and answered my question thoroughly. I will definitely bid through them again!

Great! a pleasure, helpful and professional group! Outstanding!

Appalachian was professional and helpful in all respects. My dissatisfaction stems from processing payment through Liveauctioneers, who levied an unannounced and unjustified fee on the transaction. Frankly, I'd like the money back; no wonder POTUS has targeted extortionary fees by businesses.

I had my eye on two paintings for quite a while before the live auction began. During that time I asked Appalachian Trading Post about the artist, cost of shipping, and details in regards to mailing a check. The Auction company was very responsive. My bids won during auction and I purchased both paintings. The Auction company reached out to me right away and gave me the contact information for UPS. They also let me know as soon as they received my check in the mail which I really appreciated. They dropped off the paintings at UPS. UPS sent me a price estimate right away. Everything went very smooth. All of my questions and concerns were answered immediately. The paintings arrived in perfect condition. They are just as gorgeous as the photos. I am so happy with my purchase. I am definitely interested in upcoming auctions listed by Appalachian Trading Post. I would love to work with them again. Especially knowing how wonderful they have been. My experience was perfect and I would definitely recommend them to other customers and collectors. Their inventory/collection is beautiful.

I haven't wrote a check in ten years until this company! Just not easy to work with.

DO NOT ACCEPT CHECKS, TAKES TOO LONG.

Helped me out a lot with shipping. Even called to confirm that everything was good.

The auction gallery was very responsive, but not very helpful. Shipping for your items is not only NOT included but it is outsourced to a local shipping company (who were very nice). To pay for shipping you need to make a profile and submit separate payment with a prescribed amount of time. This is too much of a hassle for me. I will not be bidding on anything in the future from this auction gallery.

Always a pleasure

All of the comics in the Spider-Man and Fantastic Four lots have been trimmed 1/16 'on 3 sides. It is impossible to tell from the listing photos that these are ruined books, good only as cheap reader copies. Even then all sales of these books will have to be noted as trimmed copies to be an honest sale. The short boxes had all the decent titles, very few, displayed in the photos. What wasn't shown was stacks of Independent publisher title duplicates. It's like a bad movie that has all the good parts in the trailer with the rest a waste of time and money. I am VERY disappointed in the purchases from the seller. I will not buy from them again and suggest you be careful of their lots. I may not can caution all but at least I can warn a few.

Checks only. Shipping was expensive

Had to send check and wait till it cleared before item was shipped. A little inconvenient for anyone I would imagine.

Purchased 3 comic books and 1 on them was restored

Would definitely participate in future auctions. Very professional and answered every question I had prior to and after bidding. All shipping was handled by a subcontractor and the process was simple, reasonable and affordable. Great experience!!

Either refund or item I purchased

This item is fake, not much information given. Lesson learned

Will work with AOK again

very easy to engage and deal with

they don’t do the shipping. they send the items to UPS and they over charge you. they tried to charge me $24 to send something that costs $3.95 at the post office. after i complained, they did it for $8.00. on a previous sale, I paid $46 for what should have been around $15. i like the auction, but probably won’t participate anymore because of shipping methods.

Unfortunately, my payment was received by the auction house, but somehow got lost. The auction house, took responsability for losing the payment and sent me the itoms I won.

First time I have ever had to pay via Money Transfer in order to get my items shipped in a timely matter. They do not accept debit/credit cards. Nice quality items, needed pics of both sides in pics but I was satisfied.

Easy to deal with but shipping is not done in house so you have to deal with ups store separately which to me is bothersome

Good experience timely shipping

Will bid again