Bidder Reviews for Clarke Auction Gallery (619)

It would help speed up things if they took credit cards.

I would never use Liveauctioneer again. I had no problem with Clarke Auction House but have no use for Liveauctioneer..................

There was confusion over approving me as a first time bidder. I provided the information they requested to one person who failed to register it, so the owner disqualified me. Then when I phoned again and spoke with him personally he took care of it immediately and I was all set! I was disappointed there weren't more ways to make payment long distance such as paypal, as it cost me quite a lot to do a wire transfer from my bank and was unecessarily time consuming. That seems very old-fashioned in this day and age of quick easy payments.

they are the only ligitamate auction in this area.

Condition report/description could have been better; for instance, dimensions missing of mirror.

I was surprised that they did not use Liveauctioneers to notify me that I had won one of my bids. They emailed me directly the following day. Pick up and payment of my winnings was accomplished easily. Their auction site was only 20 minutes from my home.

The sculpture (s) I asked about were not very well specified on the descriptions but the person who answered showed no interest in giving any info. I did chose to bid and win one of the pieces (would have bid on more if they had been more helpful) and the shipper found that the description wasn't very accurate either, having to increase his estimate by 25 %. Not impressed with the whole thing.

The Descriptions and Attributions are some what lose. The Condition Reports are vague. If you’re not an expert in the material you’re bidding on-Don't buy it here.

Auction house did not accept credit cards for payment yet charged a very high premium as if they were being asked to foot the credit card percentage. So thought their take plus NY tax came to over 32 % on my item was high. But I am pleased with my item.

All fine,

I did ask at least three times for registration for live auction bidding and they did not answer at all and I missed the lot 1292. I made the absentee bid of $500 but I was unable to bid on line live to get the item. I believe you should investigate my case and report the finding. Very poor experience

The worst experience I have had with any action house. I purchased a second time and used a different shipping company to give them another opportunity. I never never use them again. Terrible customer service. Inaccurate photos. Both shipping companies caused damage to items due to poor packing.

Very professional and excellent service

I contacted the auction house the day after the auction and made plans to pick-up my items 12 days after the auction. Whitney informed me that would be fine and told me she made a note detailing the pick-up/payment plans. I was surprised to find that the auction house posted a dispute with me as I was told it would be acceptable for me to complete my transaction on the 12th (not 10th) day after the auction. Once the payment/pick-up occurred the dispute was immediately posted as resolved and other than my confusion about the posted dispute, I have always enjoyed Clarke auction house and my interactions with them.

The shipping costs were very high-$150 for an item that cost $80.

Clock arrived with significant damage. I used your primary shipper (local UPS Store). Very disappointed.

Your auctions are very exciting and I usually get something at every auction. Looking forward to the next one.

Transactions with Clarke Auction House are always a pleasure!

5 Stars. Very easy.