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Bidder Reviews for Estate Collection Auctioneer (123)
4 out of 5.0 Stars
1-50 of 123 Reviews
RogelioLaredo, TX
May 24, 2025
mess
mess process

Estate Collection AuctioneerMay 24, 2025
-Live Auctioneer tried to charge you 3 times, and you don't have the $350.00.-Who is to blame for your inability to pay $350.00?-Your feedback is inappropriate.

RobertCharlotte, NC
May 03, 2025

edHouston, TX
Apr 19, 2025
Reached out to them to confirm shipping. They did and received soon thereafter.
Reached out to them to confirm shipping. They did and received soon thereafter.

KieranBrooklyn, NY
Apr 05, 2025
3 Weeks Later-No Delivery!
Successfully bid item at March 15 Auction. Still Awaiting delivery. One notification from seller, they were awaiting payment from Live Auctioners (3/25). Further advised that consignor was away, no further updates.

JenniferCollierville, TN
Mar 08, 2025
Art came with a small tear from being mailed in a smaller holder
Could have been mailed better, item came with a small tear as it was sent in a holder that was too small and the edge folded and torn that was outside the holder.

BethRiver Vale, NJ
Feb 08, 2025

Andres M.Hillside, NJ
Jan 26, 2025
I don't recommend the seller at all. Almost a month later and they still have my item and my money.
Don't buy from this seller. Payment was made the next day of purchase and stll haven't received my item. They don't return calls. When you called them their message box on the phone is full. Be very aware of the tactics they use. Not nice people or seller. Is been almost a month and no response. I still haven't received my item nor a refund. Once you win the Bid they add additional fees that are not on their description of shipping cost or description.

Estate Collection AuctioneerJan 26, 2025
The auction was on Jan 5, 2025, today is Jan 26, 2025. But you told me not to send the package that you came from New Jersey to pick it up, Your package is waiting for you. Online Payments Fee-It's for you to pay with your card. Sales Tax-It's from the government. Packing-Handling-Ins $21.87-It's what your package costs for the services. These payments appear after your purchase on your invoice. They are normal payments. That doesn't mean that we hide these fees.
StewartProvincetown, MA
Dec 28, 2024

StewartProvincetown, MA
Dec 14, 2024

MelanieSilver Spring, MD
Nov 10, 2024
Accurate, good communication
I was nervous but the good communication from winning, to paying to shipping was clear so that gave me piece of mind. The item was packaged very well so that even though the box got dinged up the item was perfectly safe.

TemuriRockville, MD
Nov 09, 2024

DanielleSan Francisco, CA
Oct 15, 2024
Received different item than purchased
I received a completely different piece of art than what I purchased (different colors, different image — everything about the piece was different and not at all something I wanted). Fine, mistakes happen. I messaged custom service about the issue, and Anna responded telling me the item is what I ordered as if I don’t have eyes. Incredibly frustrating and actually insulting. Hands-down worst experience I’ve ever had with an auction.

AvrielFort Wayne, IN
Jul 13, 2024

MegPeachtree City, GA
Jul 06, 2024
Did not have the original item I bid on
I purchased this and was contacted two weeks later that the item was not available and given two other alternatives or offered my money back. I chose another option and it was promptly sent. I am not sure what happened to my original purchase but I appreciated that forthrightness and prompt action. I am enjoying the replacement. Thank you.

MichaelHouston, TX
May 28, 2024
Very imaginative medium
I have since contacted this artist and purchased 3 other pieces of art as I think they are beautiful. Good job, auction house.

JosephAlexandria, VA
Mar 27, 2024
Unreliable and Unresponsive
I won an item on March 3, 2024 and was charged on March 5, 2024. I have called several times and send an email. Seller has been unresponsive. The voicemail box is fulled for days! Are you still in business? Very frustrating dealing with this auctioneer.

Estate Collection AuctioneerApr 04, 2024
You asked for the invoice to be cancelled. What else do you want to talk about?

JoeSeguin, TX
Dec 16, 2023

JohnChelmsford, MA
Dec 05, 2023

CorrineWestlake Village, CA
Nov 12, 2023
FRAUD. DO NOT BUY. Their descriptions are MISLEADING! Warning!
I’ll never buy anything from these people again. Make sure to read all the reviews. I reached out to the main auction house to help me VERIFY exactly what I bought and complained this auction house is completely misleading with their descriptions of what they are “selling”. Watch … they will respond to this review and call me a “liar” like ALL the other complainers that have the SAME issue. I am working to report this until they get investigated. Don’t buy you guys! I’ll never trust this again especially if there’s no repercussions for BAD business and communication. It’s BS!

Estate Collection AuctioneerNov 12, 2023
To Corrine , I am not here to endure insults from you. And this review that you just posted has no truth or foundation. If you don't know how to read and interpret, that's your problem. This is what you bought: Lot 9007A:1972 Photography Pablo Picasso Artist and His Models It clearly explains that it is a photograph. How can you interpret that you are going to receive the original painting. You received what you bought, An 8 x10 photograph as clearly specified in the description

Roger Scottsdale, AZ
Aug 30, 2023

Clifton G.North Palm Beach, FL
Aug 26, 2023

BillyRedford, MI
Jul 29, 2023

GeraldElmhurst, IL
Jul 16, 2023
Fantastic service and fast safe shipping Thank you Gerald
Would definitely buy from again. Fantastic service and fast shipping
JerryConway, SC
Jun 20, 2023
There are hidden fees but still, happy with the sculpture
We bid on a bronze sculpture, and “won”. When we tried to contact the seller due to being charged some $250 more than the winning bid amount, there’s no way (at least that we found), to speak to someone. As to the overage in costs, granted, it’s a heavy piece so shipping charges at about $135 is not the issue. But them advertising that they handle shipping, without stating “at an additional cost”, is misleading. The fees that weren’t advertised are another problem with this Seller. What would have made this a 5-star experience is ease of contact with the Seller, as well as full and clear disclosure of all costs, including shipping.

Estate Collection AuctioneerJun 20, 2023
Hello I think it is an unconsciousness on your part, and either you do not understand or try to confuse. The bronze sculpture with a marble base and of that size is heavy in addition to the size of the box. This is what the listing says..... We pack & Ship for you. We take care of the shipping services in house....... That does not mean that we will pay USPS shipping costs. We do not charge Premium buyer. I think that is unfair on your part. But I wish you the best and enjoy it.

JackieDesoto, TX
Jun 18, 2023

JacobRoyal Oak, MI
Jun 17, 2023

KellyGainesville, GA
Apr 12, 2023
No buyers premium but outrageous fees.
The painting was shipped promptly and as described. But I would not buy from this auction house again due to overcharging on shipping, high packing/handling/processing fees, and charging sales tax after those fees/costs. The item was $150 more than it should have been based on my experience with other auction houses 'associated costs for shipping paintings.

Estate Collection AuctioneerApr 12, 2023
I would really appreciate it if you did not buy more from us. All those cost claims are not from us. USPS shipping cost Processing fees are not from us, they are from the card you pay with. Sales tax is from the government. NOTE: We do not charge Premium buyer like most auctions, from 18 to 35 %. Your package is a large and extremely heavy package. You can't think what you paid for the framed painting, that was a gift. Irresponsible Feedbad on your part.

Peter Tucson, AZ
Feb 02, 2023

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

brianSetauket, NY
Nov 09, 2022
Scam, stole my money, and never received items
These people should be in jail. Selling fake paintings as “original hand signed oil” and then telling me “it is original, it’s an original giclee,” just shows how much of a scam these people are running. Also, claiming it’s estimated value is up to $28, 000, is very deceptive considering it was a 24x24inch abstract by a lesser known artist (the most money a giclee has ever been purchased for was $30, 000). They told me they would refund the money and instead billed me one hour later and disappeared from all contact. They will be in jail very soon for theft if nothing else.

Estate Collection AuctioneerFeb 02, 2023
You are a compulsive liar. This is what the listing says. It is more than clear what he says ((Giclee on Canvas)) Lot: 5056 Signed Original Minimalist Giclee on Canvas.. Approx Painting: 24 x 24 Inches-Approx Frame: 25 1/2 x 25 1/2 Inches. Good vintage condition. See photos as part of the description. See photos. We pack & Ship for you, We take care of the shipping services in house. You bid and then you take it off. You never win it nor do you pay for it. It is good that all of what you have said is written here. Accusing without any reason.

CarletonNewnan, GA
Nov 07, 2022

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

MandiCedar Rapids, IA
Jul 31, 2022
Very poor communication, still no items
My card was charged 7/10/22 for a 7/9/22 auction, charges included shipping. Messaged seller on 7/15/22 for shipping information. Seller replied 7/16/22 stating a 7 day waiting period for transfer of funds post auction. Waited until 7/21/22 to reach out to seller for tracking information. No reply. Messaged seller again on 7/26/22 for tracking information. No replay as of 7/31/22. Buyer beware.

Estate Collection AuctioneerNov 07, 2022
Liar and irresponsible. You wanted to receive your items within 72 hours of the auction ending, that is not the case. There is a process, You pay Live Auctioneer-Live Auctioneer pays us-We make the package-USPS takes your days for delivery. If you don't know how it works learn first before leaving those Liars and irresponsible review

PhoebeMemphis, TN
Feb 26, 2022
Have not received; auction house refuses to answer as to whether shipment was insured
I purchased two items, they were presumably shipped in one package. I was charged $39.87 and ECA paid $5.95 for shipping (I know how much it cost them to ship it based on a search ticket my local post office ran that has the shipping information on it); there is a line item on the invoice for "Packing-Handling-Insurance" for $27.45 but the auction house contact, Anna, despite being asked three times now, will not answer my question about insurance so that I can make a claim with the USPS since I am out nearly $700 from this auction and have nothing to show for it. I am heartbroken that the piece of art that I bought is now probably lost forever (assuming it was authentic).

DanielBoston, MA
Feb 16, 2022

DarylLittle Rock, AR
Jan 05, 2022

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

JenniferHouston, TX
Jan 05, 2022

Hans-PeterTimmendorfer Strand, DE
Sep 23, 2021

DonnaOak Harbor, WA
Aug 28, 2021
Not what I thought I was getting.
The description said, "Original Painting-Drawing-Work on Paper" and on back it said it was a painting, but it also said photograph, which I guess is my fault for not understanding, but the description wasn't consistent on what it was. It wasn't a painting, but only a picture of a painting. I would never have paid over $100.00, for a photo of a painting. I take responsibility on the fact this was my first time bidding and wasn't knowledgeable about it.

Estate Collection AuctioneerAug 28, 2021
Hello It is an unnecessary negative feedback. With no reason. You are misleading and distorting reality.-The title of the Auction is-Original Painting-Drawing-Work on Paper-The Title of the Item Says. Lot: 9608A Frida Kalo self Portrait W/Monkey & Parrot Photography.-Description of the article says-Photography. Approx Size: 10 x 8 inches. Photo may have bent corners and damaged.

HamidNorth Bethesda, MD
Aug 22, 2021
Another satisfy client.
Will definitely do more business with them.

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

PocholoHayward, CA
Aug 14, 2021

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

richeleLong Beach, CA
Aug 03, 2021
First time bidder-really enjoyed the process
I've been watching auctions for about a year but finally bid and watched the lives as they were happening. A really fun and informative experience. Best part is I won the two items I bid on!

ElizabethAustin, TX
Jul 18, 2021

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

AmjadSkokie, IL
Jun 05, 2021
This is not what they will send you
I paid for this blue-colored picture and instead, they sent me a black-colored photo of the picture on brown cardboard. I reported them to Auction House and am still waiting for a refund. But the seller is refusing to repay me the money I paid. They have to be held accountable because this is a bait and switch.

Estate Collection AuctioneerJun 06, 2021
First he claim that the package was received broken, then the color and then put a charge back. This is a great connoisseur of how to steal fraudulently with the charge back and also keep the article.

KevinHilton Head Island, SC
May 09, 2021

Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much

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