Bidder Reviews for Neue Auctions (390)

I would bid with them again

Great People who care about their auction winners!

Really nice people to work with.

This was my first time bidding with Neue Auctions, I would happily bid with them again. Throughout the process, communication was excellent. The item description was accurate and the hammer price reasonable.

I am very satisfied with this purchase, quick respons, payment ok, delivery accurate. Thanks

great experience

Both items that I purchased were accurately described and pictured, and the payment process was quick and easy. I picked my items up at the gallery, and ended up buying an additional painting that had passed in the auction! The staff there were very helpful and knowledgeable, overall a great experience. I recommend this auctioneer without hesitation, and look forward to doing business with them again.

Very friendly and helpful staff, not to mention very nice offerings in their sales.

Accurate description of my item.

Great auction house!

n/a

Their selections are unique and irresistible. I find something to fall in love with at every event. I live nearby but the offerings are accurately described and photographed so you can be confident in your bidding. Also watching live is a blast. Thank-you Neue staff. I can't wait to join you for more fun

Neue is very professional and items are accurately described. Have done several transactions with them.

In my case item was in super condition. Communication was easy. They accommodated pick up schedule

Very good service and good communication … lovely pieces i purchased and very happy. Thank you.

Shipping with UPS is still a problem. Mayfield UPS store very difficult to get a hold of.

Just as described!.. Love them..

Excellent experience

Will deal with them again.

Item arrived safely, well wrapped and packaged. Item was as described.

As a novice bidder I appreciate having people that patiently answer questions. Everyone is professional and knowledgeable and eager to help.

Knowledgeable and Friendly Team! Highly recommend this auction house!

I purchased a Charles Lotton glass art vase from Neue Auctions. Leading up to the auction, I requested a Condition Report, and after the auction I asked for recommendations on packing & shipping providers. All of my inquiries were answered completely, honestly and in a timely manner. The only negative comment I would have is that (like most sellers) the item is photographed under the most flattering lighting conditions. The actual item is less colorful, vivid and brilliant than the photos on the auction listing. Since this is commonly the case, I did not lower my overall rating for Neue Auctions. Solid 5 rating. RECOMMENDED.

As usual-great items; great service! Thanks.

I won a large NW coast mask which had some fragile pieces (feather and fiber) as well as a provenance card from a museum. It took weeks to get it with my calling the auction/packing service. Once delivered, the original feathers were disconnected w/no explanation of how to reset them (or photos to demonstrate their connection) and the fibers on top were badly squashed down. The provenance card was not included that was shown part of the auction and I had to chase these guys for some time to get it found and sent. I have to rate the experience overall at "C," which I think is more than fair considering all. At least my mask arrived well packed otherwise. No explanations were ever given for the issues I've noted.