Bidder Reviews for Ralph Fontaine Heritage Auctions Inc. (136)

they gave it to another. an did not tell me nor care,,, i think dishonestly. they dont chk invoices or buyers? bull

Professionalism abounds in this well established auction house. From bidding to pick-up, no issues and easy transaction. Recommend highly!

I have been using Live Auctioneers since 2013 and would rate Fontaine Heritage Auctions as one of the best. I contacted Ralph before the auction. He answered all my questions and was able to help me connect with a reputable shipper. I could bid with confidence knowing that I had a shipper. I look forward to my next auction.

Ralph was incredibly helpful before and after the auction. First class all the way.

Thank you! Very smooth and easy process! Item just as described.

I buy A LOT on Live Auctioneers. You can trust this auction house.

very sweet. great auction lots.

Excellent inventory at respectable prices; friendly advice and service by phone; easy payment; smooth delivery service (in the Northeast) that was very prompt, professional, courteous and white-glove careful.

I called after successful bid to ask about shipping. Ralph was super at giving options with contact info. He also took the time to assure me about the condition of my item. Pleasant to talk with, informative and helpful. Thank you, Ralph!

This particular auction here is a very straightforward honest realistic seller. Who doesn’t exaggerator over inflate prices on items. This is a big problem for those of us bidding. Unrealistic sellers is the number one issue facing live auctioneers. I bought a very nice marble bust 19th century signed for a fair and reasonable price. The auctioneer was straightforward let the process move through without an excessively high reserve. Many of our live auction houses particularly in California will offer items with excessively high unrealistic reserves. They then proceed to list at 10:15 20 even 30 times. This completely destroys the value of the item in the eyes of the buyer. Instead of asking for a fair price and letting the market determine the cost to be paid. They have an excessively high reserve, and what are relatively common place auction items. I wish the sellers would know how destructive that process is. When you offer let’s say a pair of vases for $45, 000. Knowing full well that the real price is somewhere in the range of five to $7000. You completely destroy the item not only do not sell it it goes up again and again and again. When I see that an item has been up more than four or five times. I automatically assume it’s an item in distress and never offer more than 20 % of the reserve if not less.

I found Ralph Fontaine to be very helpful and trustworthy in my experience with him and his auction process.

great service

All okay-easy communication! Thank you

RALPH IS THE VERY BEST TO WORK WITH. WILL GO OUT OF HIS WAY TO MAKE YOU HAPPY WITH YOUR PURCHASE. I ALWAYS TRY TO GET SOMETHING!!

Purchased two lots of books, happy with the results. Shipping was not the best, but that was not their fault.

GREAT AUCTION HOUSE

So happy with our purchase well described. He is more than accommodating way more … They have quality merchandise and go out of their way to help you. Will Be back for sure

Excellent service. Product much better than could be seen with the one photograph and I received two "extras" with the lot that I love.

The very best to work with. Nothing more to say!!

Have been doing business with Ralph for 30 years and never had a bad experience, also honest and trustworthy. He goes all out to put a great auction together.

Will always go out of his way to make it a wonderful experience for you!!

I love his auctions and can't wait to bid on his items. The very best to work with!!

Accurately describe what you are bidding on, help you when needed, and deliver items that exceed expectations. Thanks!

I bought a very large unique piece and he was helpful to give the history of it. He helped my son load this awkward awning into his truck and was very kind and helpful to him. Just an ace business. Would definitely deal with again.

What was advertised, was delivered-100 %.

Great sale, quality items

Heritage Auction is a great place to get good quality items. Ralph Fontaine is a great and honorable person to do business with.