Bidder Reviews for Howard & Thomas Auction House (47)
4.5 out of 5.0 Stars
1-47 of 47 Reviews
Filter:
All Ratings
Sort:
Highest Rated
Benjamin
San Antonio, Texas
Jan 03, 2021
Everything was perfectThey described the item well and it was well packaged. Shipped and received with out any issues. Excellent!
Elizabeth
Dania Beach, Florida
Dec 29, 2020
Lee
Lexington, Kentucky
Nov 28, 2020
Very easy to work with.Howard & Thomas were very easy to work with, accommodating, and professional.
Laura
New York, New York
Nov 15, 2020
Great auction houseGreat new auction house started by two antiques & auction veterans. I went to view objects before viewing. Very responsive when I had questions, and flexible for pickup. A pleasure to do business with.
Wendi
North Bend, Oregon
Nov 14, 2020
One Stop Shopping. So EASY!This was my first time bidding & buying at the Howard & Thomas Auction House & they have the easiest system from start to finish. I love the fact that I can pay my invoice online (with a small processing fee) which included a VERY REASONABLE shipping fee & a receipt was immediately emailed to me. I also loved how well my item was packed & then quickly shipped to me. It was quite an easy process from start to finish which I highly recommend to all. I'm looking forward to attending more of their online auctions.
Ray
Dallas, Texas
Nov 11, 2020
Fancy
Crestwood, Kentucky
Nov 08, 2020
JANET
Harpers Ferry, West Virginia
Nov 07, 2020
Excellent in every way.All items were in perfect condition, and the auction house was very amenable regarding arrangement of collecting the goods. I would definitely revisit this auction house.
Trace
Louisville, Kentucky
Nov 07, 2020
Tyler
Fountain Valley, California
Nov 07, 2020
Jo Ann
Bronx, New York
Nov 07, 2020
Glenn
Louisville, Kentucky
Sep 24, 2020
Davidq
Louisville, Kentucky
Sep 23, 2020
Darren
Camden, Ohio
Sep 21, 2020
Great auction houseThey are very understanding and considerate of there customers they worked with me when I was sick and couldn't make it there. I will definitely buy from them again
Sheila
North Andover, Massachusetts
Sep 17, 2020
satisfied with my purchase!shawl was actually in better shape than I thought it would be! Very happy!
David
Louisville, Kentucky
Aug 25, 2020
Logan
New Castle, Indiana
Aug 24, 2020
Friendly, accurate, and accommodating on pick-upVery professional and friendly experience. They went out of their way to arrange a convenient pick-up time for us and even made some excellent local recommendations for food and antiquing around Louisville. I cannot wait for the next auction.
Chelsea
Cincinnati, Ohio
Aug 22, 2020
Raymond
Largo, Florida
Aug 22, 2020
ShippingUPS Store was to give quote, instead sent item for twice what I paid for the piece. Very excessive

Howard & Thomas Auction HouseDec 06, 2020
We appreciate this feedback. We are trying to do more in-house shipping to expedite and lower the cost of shipping.
Mandy
Princeton, Kentucky
Aug 22, 2020
Perry
Elizabethtown, Kentucky
Aug 22, 2020
Ozair
Louisville, Kentucky
Aug 03, 2020
Elizabeth
Dania Beach, Florida
Jul 25, 2020
Richard
Wilmington, North Carolina
Jul 12, 2020
Anita
Louisville, Kentucky
Jul 11, 2020
Dale
Louisville, Kentucky
Jul 11, 2020
Mehmet
Gloucester, Canada
Jul 11, 2020
Tracy
Chapel Hill, North Carolina
Apr 04, 2020
Chris
Pittsburgh, Pennsylvania
Apr 04, 2020
David
Yorktown Heights, New York
Feb 23, 2020
Allison
Arroyo Grande, California
Feb 22, 2020
Very honest auction houseHad a problem with the lot and it was handled very professionally. I would definitely use them again, no question!!!!!!
John
West Chester, Pennsylvania
Feb 22, 2020
Philip
Birmingham, Michigan
Feb 22, 2020
Jon
Overland Park, Kansas
Dec 26, 2019
Thad
Golden Valley, Minnesota
Nov 24, 2019
Very professional auction house, quick to respond to questions. 5 STARThank you for your assistance. I look forward to your next auction!!!
Gary
Takoma Park, Maryland
Nov 23, 2019
Claire
Baltimore, Maryland
Nov 23, 2019
William
Louisville, Kentucky
Nov 22, 2019
Cathy
Chesapeake, Virginia
Nov 22, 2019
Sent wrong itemI was sent the wrong item after the auction. I had to re pack it, take it to be shipped back and be reimbursed for the shipping cost. I was given an incorrect mailing address and the item came back. I had to track it down and figure out how to get it reshipped back to the auction house. Yes, I finally got the right item, but the amount of time I spent correcting mistakes by this auction house was not worth it. I would not buy from them ever again.

Howard & Thomas Auction HouseNov 30, 2019
Sorry you had a bad experience. We apologize for the error in shipping, and appreciate you working with us to retrieve the item.
Jennifer
Los Angeles, California
Nov 22, 2019
Paul
Louisville, Kentucky
Nov 22, 2019
Mary
Bardstown, Kentucky
Oct 13, 2019
Patty
Louisville, Kentucky
Oct 10, 2019
FABULOUS!I found some absolutely beautiful pieces! Perfect customer service and attention to my needs!

Howard & Thomas Auction HouseOct 22, 2019
Thank you so much Patty! We strive to deliver the best to our clients.
Alan
Louisville, Kentucky
Jul 17, 2019
Ronald
Louisville, Kentucky
Jul 17, 2019
ResponsiveThis was there first auction and my perception and experience was that the customer service was superb and the pick-up and payment was a smooth process.

Howard & Thomas Auction HouseJul 17, 2019
Thank you Ronald, we strive to provide excellent customer service. Thank you for your business!
BACK TO TOP