We try our best to please our customers; we want you to be ecstatic with your purchase. This disclaimer is a general disclaimer for all items and may or may not apply to this specific item. Photographs are taken in a lightbox under a high-powered jewelry light. They are uploaded in small resolution (400x400) for efficiency purposes, since we have so many items. Colors may appear more vivid, darker or lighter, or a different shade / hue than what is pictured. Fine details on the item may be hard to make out. Unless otherwise written in the description, items (especially old pawn) will have, for their age, an acceptable amount of wear, scratches, nicks, open bezels, etc. If you want to know or see more, please ask us before the auction. We can provide higher-resolution versions of our photographs, and we can even take new pictures of pieces as desired.
Our items are sold as-is; our descriptions are not guaranteed to be 100% full & accurate representations of the lot. Please ask questions via email or phone before the auction begins to avoid unnecessary problems. Bidding in our auctions represents a binding legal contract. The highest bidder wins the auction. If there is any discrepancy as to the winning bid, it will be decided by the Santa Fe Gallery auction administrator.
Men's and Women's Rings and Watches are only placed into those categories for convenience, based mostly on size / shape. They are not necessarily men's or women's, though, so please browse freely. For bracelets, the measurement "around" is for the metal of the bracelet only. The "gap" listed is separate from that. The measurement "around" plus the "gap" would give you a whole circle/oval shape. Pottery "Bottom Width" measurement is the width of the circle the pottery actually rests on, not necessarily the width of the entire bottom.
For payment we accept Visa, MasterCard, American Express, Discover, PayPal and money orders. PayPal payments should be made to: firstname.lastname@example.org . There is a 10% buyer's premium on all of our lots. NM state tax of 8.0625% will be charged to buyers with shipping addresses in New Mexico. If you bid on a lot and win, you are required to pay for your item in full within either 3 or 7 business days depending on your method of payment.
If you are paying with a credit card or PayPal, we require that payment be made within 3 business days of the auction's end. If you are paying with a money order, we require the money order from you within 7 business days of the auction's end. That means in our hands within 7 business days, not in the mail, so be sure to send money orders out as soon as possible after the auction. If payment is not received within the timeframe specified above, we will issue you a non-pay warning. If you fail to make payment after the non-pay warning, we reserve the right to cancel your sale and relist the lot in question on auction again.
We offer free domestic shipping via USPS First Class Mail on all items except: Paintings, Pottery, Blankets and Hopi Kachinas. Shipping is combined automatically for buyers of more than one lot. We use signature confirmation for all shipments valued at $250 or higher. Insurance is available upon request, at the buyer's expense. Any items that are broken during shipping are therefore not the responsibility of us, Santa Fe Gallery. If you prefer to ship with a different service, inform us of that before we ship your item. Any extra costs associated with a different service will be paid by the buyer. We only ship via USPS or UPS as there are no DHL or FedEx facilities in town. Shipping costs for Paintings, Pottery and Blankets are a flat rate of $8.99 for each item, to be paid by the buyer. Shipping costs for Hopi Kachinas are a flat rate of $25 for each item, to be paid by the buyer.
Please ask before bidding if we ship to your country, and how much shipping will cost for you. We offer international shipping via USPS First Class Mail International for $10 to most countries. This is true for all items except: Paintings, Pottery, Blankets and Hopi Kachinas. Shipping is combined automatically for buyers of more than one lot. Insurance is included in this cost. If you prefer to ship with a different service, inform us of that before we ship your item. Any extra costs associated with a different service will be paid by the buyer. We only ship via USPS or UPS as there are no DHL or FedEx facilities in town. Shipping costs for Paintings, Pottery and Blankets are a flat rate of $25 for each item, to be paid by the buyer (insurance available but not included). Shipping costs for Hopi Kachinas are a flat rate of $50 for each item, to be paid by the buyer (insurance available but not included).
In general, we only accept returns if the item is flagrantly different from its description, or if it arrives broken (not due to shipping). Before returning any items, please contact us first. Items returned without an agreement on our part are not our responsibility. If you notice anything wrong with your item, contact us within 48 hours of receiving it. Any problems noticed after the first 48 hours are no longer our responsibility. We will not reimburse you for shipping or the buyer's premium on any returned items.