Bidder Reviews for Greenwich Auction (1,376)
4.3 out of 5.0 Stars
1-50 of 1,376 Reviews
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KellyChappaqua, NY
Apr 17, 2024
LeeBronxville, NY
Apr 11, 2024
I’ve always had a positive experience
Greenwich Auction is always my favorite auction house. There is so much variety, different price points, and new items weekly! The staff has always been super helpful and professional and I love them!
RoseBrookfield, CT
Mar 28, 2024
StephenOldwick, NJ
Mar 23, 2024
LindaMonterey, CA
Mar 21, 2024
StevenMidland, TX
Mar 16, 2024
DanielProvidence, RI
Mar 14, 2024
StephenOldwick, NJ
Mar 07, 2024
StephenOldwick, NJ
Mar 07, 2024
StephenOldwick, NJ
Mar 07, 2024
DanielProvidence, RI
Mar 01, 2024
CindyColumbia, SC
Feb 28, 2024
sydneyWalpole, MA
Feb 26, 2024
i missed the pick up window and they gave items away with no communication
gave items away with no reminder, reach out that the pick up window was expiring. i will never buy from them again.
Greenwich AuctionFeb 27, 2024
Hello Sydney. We are sorry that you did not read our terms and conditions. Also all invoices unpaid and paid, clearly states that you have 30 days to pick up or collect your items. Thank you.
TheresaOrchard Park, NY
Feb 23, 2024
Fast turnaround, excellent packing and shipping
Items were as described/photographed and arrived very quickly. Shipping was under estimate and reasonable. Packed very well (I think this was a recommended third party shipper if my memory is correct.)
katherineMillbrook, NY
Feb 22, 2024
benDuluth, GA
Feb 08, 2024
Condition of the painting. Shipping fee being ridiculous
Out sourcing the shipping cost is too much. I would not bid on any item without considering the shipping cost.
ElizabethHensonville, NY
Feb 08, 2024
KerryClarkston, GA
Feb 02, 2024
MikeNorwalk, CT
Jan 31, 2024
peggySearcy, AR
Jan 31, 2024
Yes, I was late in arranging shipping!
I was out of the country for the holidays when this auction ended and upon returning I contracted the flu, still my fault. But when contacting the auction I house I was told to contact UPS and make arrangements which I did that very day. When UPS arrived to pick up my item he was told sorry it was forfeited. All of this took place within two days of the phone call. When I called the auction house again I was told I would have to bid on the item again because it was relisted. Sad way to do business. $200 plus their fees wasted. I admit it was my lack of taking care of my business but seriously no concern or any type of resolution was even offered because their auction house is small and they do not have room to keep a tiny object for less than 11 days after the time allotted. Customer lost.
SusanDallas, TX
Jan 25, 2024
GregorySanta Fe, NM
Jan 19, 2024
Do NOT give them your business.
Horrible unfriendly non understanding auction house. Very unprofessional, as they took my money for a won lot and after some slight delay setting up pick up and shipping they refuse to allow the lot to be picked up. They immediately relisted the item after only two weeks of it not being picked up and already paid for. Do NOT give them your business.
Greenwich AuctionJan 28, 2024
Hello. The item you are referring to was awarded to you in the October 12, 2023 auction for $50. You first scheduled a pick up in January of 2024 which is approximately 3 months after your purchase date. Our terms and conditions, noted on all auction sites, all websites, and on all invoices, clearly state that items are considered abandoned after 30 days after the auction date. Had you contacted us to make other arrangements within the 30 day time frame we would have been able to work with you. Please refer to terms and conditions before bidding. Thank you.
adamPalmyra, VA
Jan 13, 2024
TerryBolton, MA
Jan 05, 2024
LawrenceGrosse Pointe Park, MI
Dec 28, 2023
KamranFairfield, CT
Dec 26, 2023
KevinCamden, SC
Dec 21, 2023
JanetArmonk, NY
Dec 21, 2023
KatjaCincinnati, OH
Dec 19, 2023
Buyer Beware when purchasing from these folks
Blatant misrepresentation of items. Marks clearly showed they are reproductions and were sold as 19th century pieces. No response from auction house when contacted. Was forewarned by previous reviews but had faith that no reputable auction house would be this deceptive. Apparently I was wrong.
Greenwich AuctionDec 19, 2023
Hello. There was certainly no intended misrepresentation on the part of the auction house. The pieces you purchased, in our professional opinion, were indeed antique and came from a life long collector for whom we have sold at least 60 other Leedsware and Creamware pieces and more since the beginning of November. Each lot that you won was described with accuracy and had over 10 photos showing each piece and any accompanying marks on the bases, if, there were any. Perhaps you did not or were not able to study all the photos in the catalogue? You can still refer to them as our catalogs remain posted at all times. We post 4 auctions a month that have hundreds of happy bidders at the end of each, we are sorry you seem so disappointed as we heard no complaints from any of the other Leedsware or Creamware buyers. You may reconsign your pieces in auction with us if you chose. Have a Happy Holiday Season.
DominicColeraine, AU
Dec 18, 2023
I recommend Auction House.
Excellent Auction House. Auction House recommended great Shipping Company-ASAP Etc New York. Very good rate & well packed. I recommend.
YevgeniyBrooklyn, NY
Dec 06, 2023
JimSouthbury, CT
Nov 30, 2023
GilDarien, CT
Nov 30, 2023
excellent staff, excellent service
Greenwich Auction is very reliable with excellent service. I have been pleased with all my purchases.
CynthiaWoodinville, WA
Nov 24, 2023
CharlesLittle Neck, NY
Nov 23, 2023
ChrisWest Haven, CT
Nov 03, 2023
JohnPocasset, MA
Oct 24, 2023
KamranFairfield, CT
Oct 19, 2023
RichardBirmingham, AL
Oct 18, 2023
Nice auction house
Nice auction house. I wish they would do better on the item description, tough to tell about an item from just the pictures. Expecially if any of the parts or an item are obviously not original.
BradWinter Haven, FL
Oct 16, 2023
NipingChappaqua, NY
Oct 15, 2023
CynthiaNew York, NY
Oct 05, 2023
VickiNiskayuna, NY
Sep 28, 2023
Dorothy Madison, CT
Sep 28, 2023
KelvinKennesaw, GA
Sep 28, 2023
PeterFlorham Park, NJ
Sep 27, 2023
JUST STOLEN MY MONEY, OVER $300
When the shipping agent arrived to pick up the painting, they told him that thirty days had already passed and that they considered the painting abandoned. I WROTE TO THEM IMMEDIATELY (to date five times) and they have not wanted to respond or give explanations!! THEY JUST STOLEN MY MONEY, OVER $300
Greenwich AuctionSep 27, 2023
Hello. The painting you refer to was won by bid in the May 4, 2023 auction. Our policy is that bidders have 30 days to pick up items after the auction date. We also make exceptions if we are contacted and plans for pick up are agreed to. It is now the end of September, making the amount of time lapsed for you approximately 4-months, well over the 30 day grace period. We are sorry you are disappointed but our policies are clearly articulated on all auction sites and web sites. Thank you.
JasonNew York, NY
Sep 25, 2023
RonaldHomer, LA
Sep 21, 2023
MitchThousand Oaks, CA
Sep 21, 2023
Sep 21, 2023
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