Bidder Reviews for Gray's Auctioneers (175)

The process went easily, and all was handled professionally. My unhappiness comes from pictures that were not accurate. One item I purchased was dark green, and had a very noticeable white chip right on the lip. You see it the minute you look at the piece. When I looked back at the picture of it, the chip is now shown. The photo has a number of glares on it, and it looks like just another glare. Nothing is listed in the description. This is not a hidden chip, or an obscure chip. It is big and white, and can't be missed. Buyers bid online based on the honesty of the pictures and the descriptions. This large chip should have been shown in one of the pictures, or in the description.

Your shipping is a ripoff plus a ten dollar handling ripoff.!!!!!

I wish more auction houses-for smaller less fragile items-would offer in-house shipping. Other than that, I have no complaints.

I would like to know ahead of time what my shipping and handling would be, even though everything went well

I resent the extra non-disclosed payment (termed processing) fee.

the piece I bought was pottery and had some dings

just let customer know pick-up schedules.

Honest bidding and presentation. One of my preferred auctioneers. Easy to work with on pick up of merchandise.

A great auction house!

The listing was for woodblock prints. 3 of the 9 items were photocopy reproductions, not woodblock prints at all. Shameful the so called ‚ Ä ú experts ‚ Ä ù didn ‚ Ä ô t know that. Unfortunately, to save on shipping, I had the shippers remove the prints from the frames and ship only the prints. Otherwise I would have wanted a full refund. Bottom line, I won ‚ Ä ô t be bidding on anything from this auction house again. Very unprofessional.

very good experience! I hope to do business with them again

had an issue where they put in a picture in my winning lot of a different lot and then got an email saying that they were in error. the shipping was through an outside vendor and probably way overpriced. the payment portal didn't work and had to email and then call in for paying over the phone

The image I received had a 4 "tear in the middle that could not be seen by photographs. Should have been disclosed in description. I will not purchase from this house again.

shipping fee is high.

The shipping charges to Los Angeles were so out of line I will never bid on another item from Grey's..

Offer boxes for jewelry that have none. Thx

Everyone there has been very patient with me I was late with paying and shipping. I had to go into the hospital and that really messed me up Thank You to all!

The Gary Auction House could not have performed any better. They are professional and most sensitive to their clients. I look forward to seeing their next announcement. Thank you. Maryaonel