Bidder Reviews for American Antique Auctions (271)
4.4 out of 5.0 Stars
Accurate Descriptions
Easy Payments
100-150 of 271 Reviews
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Highest Rated
andrewPoole, GB
Apr 13, 2021
So very helpful
Vince is more than helpful but on top of that friendly and professional too. I cant fault the way in which my communications were handled and without doubt my experience with American Antique Auctions is by far the best Ive experienced through live auctioneers so far. I look forward to dealing with them again soon.
PixArlington, TX
Apr 12, 2021
Great to deal with, and super helpful
This company has terrific customer service, and is crazy helpful, taking the time to go above and beyond when it comes to helping with odd items (mine were) and answering questions. I can't recommend them highly enough-the photos were detailed and accurate, and the items were actually even nicer than described. This company delivered more than 100 %, and you can bet I'll be a customer of theirs forever. Thank you for a terrific experience-it made both you and LiveAuctions look great!
KevinAlma, MI
Apr 11, 2021
DeanWaverly, TN
Apr 10, 2021
Item in perfect condition as described
Shipping took a LONG Time but that is not Auctioneer fault. WELL packed and item was in PERFECT condition. I like to see that the item was in full working order, top condition as described. Would buy from this House again!
Paul-ThomasWürzburg, DE
Apr 09, 2021
JamesFreehold, NJ
Apr 09, 2021
TerenceSandwich, MA
Apr 09, 2021
KenWilliston Park, NY
Apr 09, 2021
Could not accurately answer a question about whether the piece was restored
When I looked at the photos, I thought the loco might have been repainted. I sent a query and the reply was that it "Looks to be original paint and lettering". When I received the loco, it was instantly obvious that it had been repainted and re-lettered. The frame had traces of the green paint from the body, the handrails were overpainted, and the lettering was obviously dry transfers, not rubber stamped. That can be both seen and felt. There were also a few other indications, but this was enough. Anyone with any background in Lionel trains would have seen this immediately. The person who answered my query was either completely unqualified to provide the answer or was singularly disingenuous in doing so. For the price I paid, I will keep it, and I have in fact completed the restoration and added a TCA identitag noting the status as is required for any TCA member. Under the circumstances, I do not plan to do business with this house again, and I have so informed them.
JamesKansas City, MO
Apr 09, 2021
RaymondMontreal, CA
Apr 09, 2021
SergeFeeding Hills, MA
Apr 09, 2021
MikeLancaster, PA
Apr 09, 2021
philipWoodbridge, CT
Apr 09, 2021
MarkSpokane, WA
Apr 09, 2021
Awesome Auction Experience
Love the online auction experience. American Antique Auctions run a smooth operation. It is easy to particpate and very intuitive how to bid. Highly recommend them.
TimothyGreer, SC
Jan 19, 2021
JamesTijeras, NM
Dec 26, 2020
SerbanDetroit, MI
Dec 14, 2020
Good Auction house with correct descriptions
All very good overall-the items were properly described. Fees are a bit on the high side. Shipping was described as slow so I was prepared for it but, even so, it's been the slowest I've encountered with any on-line auctions: 2 months from Auction to Delivery on 1 lot containing 2 items. Thank you, Serban
American Antique AuctionsDec 17, 2020
Customer was VERY nice but ultimately problematic with shipping process, multiple shipping address changes and rate reduction requests. We bent over backwards to accommodate yet the changes along with his late payment most certainly slowed shipping process down. Truth, first payers get addressed quickly than late payers. I think that Serban should be thankful that we spent the TIME to modify and procure a better shipping rate for him. In terms of actual shipping time/USPS, please thank the current Post Master General.
MichaelConcord, NC
Nov 28, 2020
AlexanderNew Egypt, NJ
Nov 25, 2020
GeraldBristol, CT
Nov 24, 2020
LenPensacola, FL
Nov 21, 2020
TinaNew England, ND
Nov 21, 2020
UrsulaNew Hampton, NY
Nov 21, 2020
PeterDundas, AU
Nov 20, 2020
AlexanderNew Rochelle, NY
Nov 20, 2020
KevinBaltimore, MD
Nov 20, 2020
WilliamKings Park, NY
Nov 20, 2020
Super expensive shipping
They charged me nearly double what the shipping actually cost.
American Antique AuctionsNov 21, 2020
Huge Box over 28 inches long with multiple wrapped items and this individual expects it to ship for $8. Very unreasonable. The claim is also false.
GregFort Worth, TX
Nov 20, 2020
andrewCato, NY
Nov 20, 2020
john Summerfield, FL
Nov 20, 2020
Shipping
My order came with two of the trains wrapped up good, but there was no material between them and they were lose in the box. Two of these trains had two couples knocked off.
Geoffrey Barden Ridge, AU
Nov 20, 2020
FordWilmington, DE
Nov 20, 2020
RAYRiverside, CA
May 01, 2020
JamesWoodstown, NJ
Apr 18, 2020
GreggGreenfield, NH
Apr 18, 2020
AlexTinley Park, IL
Apr 18, 2020
MarciaBrewster, MA
Apr 17, 2020
An Auction House with the highest level of Honesty and Integrity
We have been buying at auction for 40 + years and for the past 22 + years have been buying from scores of online auction houses. As we all know, auction houses sell items "as is, where is" but when a purchase is made from an online catalog, there are sometimes problems. As I always say, we all make errors and it is not the error that defines us but rather what we do to correct our error and solve the problem. We purchased a number of lots from American Antiques Auctions-one of those items turned out to be a reproduction. We contacted American Antiques Auctions and the owner Vincent responded immediately. He apologized and immediately authorized the return of the item, doing everything possible to solve the issue and make us whole. I could not have been more impressed with the professional way in which this was handled and with the honesty and integrity of the house. I will NEVER hesitate to buy from American Antiques Auctions and I enthusiastically recommend them to all!! Thank you Vincent-you are a credit to our profession and a straight up straight shooter!! Tom C. Walnutts Antiques
JohnGlenshaw, PA
Apr 17, 2020
JohnWilliams Bay, WI
Apr 17, 2020
C AAbingdon, VA
Apr 17, 2020
JOHNBoston, MA
Apr 17, 2020
StephenSpringfield, VA
Apr 17, 2020
VERY HONEST AUCTION HOUSE WITH GREAT CUSTOMER FULFILLMENT
I AM PLEASED WITHTHE QUALITY OF MERCHANDISE FROM AMERICAN, DESCRIPTIONS ARE ACCURATE AND SHIPPING EXPENSE IS VERY FAIR. BID WITH CONFIDENCE
EllenTrumbull, CT
Apr 17, 2020
DavidSandpoint, ID
Apr 17, 2020
Great company to deal with
Item was received quickly especially considering the pandemic situation we are facing. It was packaged securely and arrived in perfect shape. Payment process was very easy. Other companies should follow their example which would reduce discrepancies and related stresses. Will do business with them again if approved to bid.
StevenRichboro, PA
Apr 17, 2020
HeatherLakewood, OH
Apr 17, 2020
GerhardLeutenbach, DE
Apr 17, 2020
GARYVirginia Beach, VA
Apr 17, 2020
MichaelSchwenksville, PA
Apr 17, 2020
MichaelRancho Cucamonga, CA
Apr 17, 2020
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