Bidder Reviews for Millea Bros Ltd (563)
TOP RATED4.5 out of 5.0 Stars
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J.c.Gorinchem, NL
Oct 13, 2020
Shipping company damaged item
Millea Bros Ltd suggested DAKS Logistics for international shipping. The item was delivered damaged and the broken piece was completely missing in the box. When I contacted Millea Bros Ltd they worked with me to find a solution. The missing piece was found and was shipped separately, so the item can be fixed. This does not take away that the shipping company shipped a broken vintage item, which is one of a kind. In the end the shipping company will not reimburse for the damages of the item, and Millea Bros Ltd does not seem to be a party in this conflict/claim. This I think is weird, since they suggested the shipping company. In the end, the item can be fixed, but that does not take away that one does expect the item to arrive undamaged, and if damaged that e. g. insurance will cover the damages. Moreover, because I could not personally be at the auction nor pick-up the item, and therefor paid a company to do so in a professional manner.
MichaelBound Brook, NJ
Oct 02, 2020
CindyMontgomery, AL
Oct 02, 2020
CharlesNewtown, CT
Oct 02, 2020
KamranFairfield, CT
Oct 01, 2020
DaneLong Beach, CA
Oct 01, 2020
SAlamo, CA
Oct 01, 2020
Watch out for excessive shipping charges
Cost me $25 for a pair of cufflinks weighing less than 2 ounces. Contacted them about the charge (my fault, didn't ask before close of auction), and asked that it be shipped via USPS Priority. Told that would be more expensive. I've shipped many items, don't wet my leg and tell me its raining. Not so. Wouldn't use this auction house again. This was a $50 item. Really?
FrankNewark, DE
Oct 01, 2020
MaryNew York, NY
Oct 01, 2020
OtisTrenton, NJ
Oct 01, 2020
LilianaNew York, NY
Aug 03, 2020
IgorPort Reading, NJ
Aug 01, 2020
DeirdreNew York, NY
Jul 31, 2020
cynthiaEaston, CT
Jul 31, 2020
ronOklahoma City, OK
Jul 31, 2020
KenParkville, MO
Jul 31, 2020
SullyNew Orleans, LA
Jul 31, 2020
FarshadBeverly Hills, CA
Jul 31, 2020
Please DO NOT TRUST This Action
I bought 2 painting from them for almost $3000, 00 I called them before action and I asked them about the quality of frames they said the frames are Iralian and in excellent condition, then I received the both paintings, the frames are damage and also extremely low quality it was not frame from Italy and it was so so bad, I called them and complained they started to scream on me and they said its not their fault if the frames are bad quality and damage, and they hangup-ed on me. Please Do NOT trust this action, unless you go there and see the items yourself, they have a good photographer and pictures looks all great and when you call they lie about the contrition, I lost all my money... shame on them
PaulSan Antonio, TX
Jul 31, 2020
NatalieBrooklyn, NY
Jul 20, 2020
Millea Bros Provides Seamless Service
Great auction house, with some of my favorite auctions. Was extremely accommodating in the Covid-19 landscape, holding my lot for me until I was able to arrange pick up or shipping. They worked with the local UPS for shipping, so that I didn't have to do any additional coordination. UPS had my item, knew my lot number, and shipped my item for a fair price, with speedy delivery. Will certainly participate in their auctions again.
GaloLos Angeles, CA
Jul 11, 2020
JeffreySan Francisco, CA
Jul 02, 2020
A three-part ceramic item arrived with one part missing.
My three-part ceramic item arrived with one part missing. Millea disclaimed responsibility and directed me to the shipper. I allowed the shipper plenty of time to search. They sent me a few emails and then went silent. I returned the item to the shipper in hope of collecting the insurance coverage, which may or may not eventually arrive.
Millea Bros LtdJul 03, 2020
Dear Jeffrey, We are certainly sorry this has not been resolved. We directed you to the shipper because it seem like this was misplaced in transit. If you did not get a satisfactory response or resolution from the shipper you used we would be happy to inquire about this on your behalf. Please let us know if you need any assistance from us. We would be happy to step in and inquire on your behalf. Thank you. Lisa
JimDenton, TX
Jun 27, 2020
Edward JNew York, NY
Jun 11, 2020
Edward JNew York, NY
Jun 11, 2020
JohnMiddletown, NJ
Jun 02, 2020
PhilipSwedesboro, NJ
May 28, 2020
BrentAlbany, CA
May 27, 2020
LindyEdinburgh, GB
May 01, 2020
Anthony JosephLong Beach, CA
Apr 29, 2020
Apr 25, 2020
VictoriaNewburgh, NY
Apr 24, 2020
TerenceNewtown, CT
Apr 18, 2020
CarolynLong Beach, CA
Apr 17, 2020
Beware of shipping costs
Shipping is expensive, things are well wrapped, but excessive caution leads to greater cost than item purchased.
LawrenceFort Lauderdale, FL
Apr 17, 2020
I wish ALL auction houses were like Millea Bros Ltd
The MOST helpful to their buyers... thank you...
NPhiladelphia, PA
Apr 17, 2020
JackMontclair, NJ
Apr 17, 2020
I like the ABC Auction
... but for me there is too much banter and chit chat. I find it distracting while Im trying to concentrate and bid.
Millea Bros LtdApr 19, 2020
Sorry, we'll try to reign the chatter in a bit next round. Also, if it's distracting you, can always turn off the audio/video of the sale and just watch the bids stream on the screen.
AnneEllicott City, MD
Apr 17, 2020
JaeTacoma, WA
Apr 17, 2020
brianWichita, KS
Apr 16, 2020
AlanWashington, MA
Apr 16, 2020
Shipping
Farming out shipping for small items allows shipping companies to ripe us off
Millea Bros LtdApr 19, 2020
Sorry for any frustration with shipping cost. Reach out to us next time if you are receiving shipping quotes you deem a "rip off". We may be able to help you out, make some recommendations, and come up with a solution you're happy with.
DavidSaint Helena, CA
Apr 16, 2020
KevinPinebluff, NC
Apr 16, 2020
VidaSouth Salem, NY
Apr 16, 2020
Coral Gables AuctionCoral Gables, FL
Apr 15, 2020
BENPortland, OR
Apr 12, 2020
CHARGED $84.73 SHIPPING 3 VASES LESS THAN 15CM EACH FOR DOMESTIC SHIPMENT
CAN'T SAY I AM SATISFIED.
Millea Bros LtdApr 19, 2020
Sorry for any frustration with shipping cost. As you know, as with most auction houses, we don't ship ourselves and did not charge you for shipping. Reach out to us next time if you are receiving shipping quotes you deem a "rip off". We may be able to help you out, make some recommendations, and come up with a solution you're happy with.
louiseMartinsville, VA
Mar 14, 2020
ThomasStafford Springs, CT
Mar 04, 2020
A lack of communication
It took five weeks to get my items
Millea Bros LtdApr 19, 2020
We are very sorry the buyer is unhappy about his post-sale experience. We would have gladly helped to expedite his shipping if he had contacted us. The invoice we send to winning bidders explains how the buyer can arrange shipping. On 1/31, the day after the sale, we responded to the request from the buyer to pay his invoice by credit card and and facilitated payment. We then immediately sent a paid invoice copy on 1/31 for his purchases. As per the Conditions of Sale, the shipping policy outlined in our catalog, and our invoice, Millea Bros. does not pack and ship – the invoice explains how to arrange shipping. Since the buyer made no arrangements, his purchases remained at our gallery until the final pickup date on 2/18. The items were the sent to a third party shipper as per the invoice details. The reason the items took so long to ship was simply that the buyer never made arrangements. At no time did the buyer reach out to us to ask for assistance with shipping or expediting his delivery.
TonyWoodside, NY
Feb 20, 2020
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