Bidder Reviews for Baker's Antiques and Auctions (440)

I have NEVER RECEIVE THE MERCHANDISE. Will never buy anything from them.

Baker’s is excellent!! If they can’t find an item (now I am not talking high dollar) they replace with a higher price item and if the item you bid on and won and it was damaged two smaller items are added to your shipment. But they always call to tell you or ask if that is OK. Very nice people!

If you email them for help you they will not answer you for days and then it is just a pre-written canned answer. If you call their Head Quarters for help no one will answer and no call back if you leave a message. If I am going to spend thousands of dollars I expect some some customer service vs zero

It would be helpful to tell me which auction item this was about

The item was not an original, was a replica & was never answered when I wanted to return it.

A great experience-Live Auctioneers is by far the best in the business

Took forever to receive my items although I paid for them the day I received the invoice. This is not a good way to retain customers and foster confidence. Not a winning business practice.

In the invoice, I was told $12 for shipping, but they charged $26. On the positive side, it arrived sooner. The package arrived, and nothing was damaged. Over all it was a good experience.

Shipping was originally quoted at around $25, when I received invoice it was $40!

Everything went as expected No surprises

Prompt shipping

No

Have had numerous dealings and always had things go through with a minimum of fuss. This is great seeing as I am a million miles away in a small town in Western Australia

I did buy from Baker's in the past but I can't really answer the above set of questions as it was awhile back. However, I will say this: Their start prices are too high and way out of line for the types of items they sell. There were stickers on some of the pottery pieces and so I could not see the actual item. Some have very vague descriptions and they aren't good on condition reports. The jewelry needs clear close ups. Can't see what to buy. I hate the horrible old boxes they put their stuff in (i. e. like records, empemera, etc.) reminds me of a garage sale or a flea market. So, not the top quality yet they expect high prices. That just won't happen. On April 4th they had a sale and I personally would have bid on a number of items (metalware objects) and yet I couldn't even match the start price and turnaround and resell the items. Not all of us are collecting for ourselves and they just don't seem to understand that. Hope this helps...

The wedgewood was described as a "plate" which was hardly the case. It's about the size of a coaster for a drink. Very disappointed

Enjoyable-Easy-Excellent!

The picture was a little fuzzy but I should of noticed the stains. It would of only taken a couple of key stokes to state that it was badly stained. I won't buy from this dealer again.

I have sent 2 notices requesting feedback and received no response whatsoever. They have received full payment and charged me for shipping (which is fine), but no tracking or notice that items were shipped. It's been three weeks.

I have said it all live auctioneers were also vvvvvvvvvvvvery helpful sincerely helen -lucas Sydney australia

A tracking # would be helpful and a way to pay online would be as well. Especially dealing with different time zones.

I hate SURVEYS... do not send them without asking first if someone wants to take a survey and do not contact someone that did not ask to be contacted

The item had water damage and I did not see that mentioned in the description and it should have been.

The description could have been a bit more descriptive, perhaps with dimensions of the items.

I have sent many questions and informations about shipping wishes and payment sending, I didn't get any reaction. I've sent the payment with western Union on 5th march, now it is 22nd march and I've no delivery item??????

Auction how sent me an invoice the next day. I paid it the same day. That was over three weeks ago and I STILL HAVE NOT RECEIVED TRACKING NUMBERS, EMAIL WITH UPDATE OR THE ITEM ITSELF!!! Not even after I emailed them for an update a week ago. I will never use them again. Sincerely, Thomas