Bidder Reviews for The Benefit Shop Foundation Inc. (2,665)

The Bebefit s The Benefit Shop auction is great. I love their items and they run it very well. But when I found out what shipping would cost I donated it back to them.

All items as described, great communications and easy to work with for 3rd party shipping. Thanks. Would buy from again

Neat items and fast shipping,

three UPS stores quoted me to ship the piece of plastic above, one such quote was 408 dollars, one was 198 dollars and finally the lowest quote to ship the piece of plastic was 118 dollars, I will never buy anything from Benefit again. Someone is making money off of shipping. I ship everyday FED EX and UPS, something that weights 21 pounds and 4 foot, by 2 foot by 8 inches is only 54 , watch what you buy from there. you will be ripped.

Very fast service, and things came in great shape.

Excellent service. Helpful staff

great place to do business with

Got my box in perfect shape and quickly.

I LOVE buying through The Benefit Shop auctions. I always get great items (honestly described) at great prices and the pick-up is easy.

Great to work with; responsive and quick

everything went very smoothly

This site is great. Many different items to select. And of course the guys who ship are always great to me.

Received wonderful items in good shape.

Nice items and came in good shape.

Wide selection of interesting items!

Good Auction House:)))))

I appreciate all the wonderful deals the benefit shop makes available. They are truly doing exceptional work all in the sake for charity too. Would love to keep buying from them in the future.

I purchased an item from the Benefit Shop Foundation, Inc. on December 13 intended to be a Christmas present. I contacted all of their recommended shippers-all the prices were approx. the same, so I went with the shipper that responded the fastest-ASAP shipping. Dennis from ASAP was incredibly responsive via e-mail, the issue is he kept telling me that he was going to pick up my item, when he did not. After a series of back and forths he said he would pick it up (12/20)-I still didn't hear from him. I reached out to the Benefit Shop Foundation to check if he had done so-they informed me that someone had picked up the item on 12/20. This brought me back to ASAP trying to figure out what was going on. Early January-still nothing. Then I started calling, I spoke to John (owner), Angel, and one other gentleman-no one knew where the item was and Dennis was on vacation. Finally, Dennis returned from vacation, I called-he confirmed that he did NOT have the item. He finally picked it up, informed me he had the package and needed payment. I reached out requesting a discount for all of the issues-"no discount, please send payment so that I can ship your item". John picks up, I explained the situation, gave him my credit card information, he told me he'd try to help me out. Apparently I should have received a Square invoice-never received it. After 1.5 months, 20 emails and 10 phone calls, received my item yesterday. DO NOT USE ASAP SHIPPING.

Fun auction and got items, opened them, and it was like Christmas. Great shipping too.

Great service and great team! Very helpful, even for us out of town folks!

Great auction house to work with Love everything I have bought here

I am delighted with this auction. I just bought it and here it is already.

Although this piece was described as having normal signs of aging, it arrived in perfect condition. The bottom of the base has some dirt embedded, but nobody will ever see that. As with most B & G pieces the children are absolutely charming.

Not an easy Auction house to deal with