Bidder Reviews for The Benefit Shop Foundation Inc. (2,655)

Straight forward offering of interesting items and easy bidding process. No in-house shipping but offering of high charging shippers with poor customer response (sometimes none) leaving a chilling effect to the consideration of continuing to engage in future auctions with much regret.

Paid for item. Was excited to receive, shippers went to pick it up and Benefit Shop could no longer find my item. I was refunded.

I would like to say what nice feeling it was working with this auction house. I would recommend them to everyone.

Received my items in good shape.

This auction company attracts a very diverse clientele as donors. The donor likes their status as a company that supports nearly 40 charitable organizations. Anyhow, this diversity brings unusual donations. I like the selections. I do find their bidding process unusual but I have gotten use to it. I use one shipper who has been very good. It is a UPS STORE.

Fast response, very professional.!!!

The girls are so sweet. They get very excited to pet my dog. It’s the personal touch that makes it a nice experience

Always find unique and beautiful things with this auction house, never been disappointed. Shipping through the UPS stores recommended can get pricey (often far exceeding the value of the won lots), but well packed and arrives safe every time. Can't really put a price tag on that! ]

I love their auctions because you never know what they will have. The photos and descriptions are accurate, and their payment process is easy.

Interesting items and nice auction.

Great communication, and details

The benefit shop always has a wide array of different and beautiful items. Service is excellent. My only regret is that they do not have in house shipping. it is fairly painless to ship but does require contacting a shipper and getting price quotes.

Very satisfied

I have not yet contacted The Benefit Shop to determine whether I have any recourse in this matter, but I am very unhappy with the item I received. I have to wonder whether it was even looked at before being listed, as the description of condition couldn't have been much less correct. I feel very deceived and I am incredibly disappointed with this experience. The evening bag is extensively damaged and would be an embarrassment to display. What a waste of my time, energy, money, and emotions. This was a very bad experience and, whether or not I can return the item, I will still be out $50.00 on the shipping I arranged to get it to me, the cost to return it, and the time spent on those matters. This has been a very costly mistake.

Read all the "fine print."

Really appreciate that the pictures and descriptions are accurate. They point out flaws, stains, chips, etc. which is terrific. I'm a repeat bidder!

Why is invoice pending?

Item was received broken into bits after expensive shipping charges!

E Love my auction items, thank you!

Love my auction items, thank you!

Love most of my items. Make sure you ask for detailed info on description of damage of items. 2 step payment/shipping …

Lovely items.

Make sure you ask for detailed items flaws before bidding.

Great items, just make sure you ask if items are damaged.

Great items!

The glass weight is smaller than described, minor defect is not minor, and the whole process was terrible just trying to get the payment done and shipping. The photos did not clearly show the damage. If you knew where it was and could find it in the photo, it doesn't look as bad as it is. These two thing make a huge difference in the value of the glass piece. I would not recommend them to anyone. Terribly disappointed.

These guys are great. I love buying things from the benefit shop. I've purchased many times in the past and I hope to many times in the future. I have never had drama there and everything is as is. Highly reccomend, especially if you can get things for $1!

They are easy to work with, I have a confidence that what they show and describe is what you're going to get.