Bidder Reviews for Fine Jewelry and Coin Liquidator (150)

Beautiful items, beautiful packaging and awesome service online and over the phone. Roxanne is awesome!

I bought his ring in hopes to re-sell and make a few bucks. I paid $105 plus premium, taxes, and shipping. But I figured it was a great deal until I received the product. You can barely see the stones, and the band is paper-thin. I took it to 3 different jewelers and they all told me it was worth maybe $125-$150 on Craigslist or Ebay. The tag on it was from Macy's or some other giant retailer and was inaccurate. I just wanted to make $50-$75 on the ring, but it looks like I may either gift it or take a bitter loss. I will definitely be more diligent with any purchases in the future.

smooth and easy transaction. All information was accurate. Very happy with purchase.

The customer support is readily available and worked with me.

The item I purchased did not originally reach me. At the end of it all, F. J. & C. Liquidators did come through with a resolution, but getting to that point was a bit rough. I spent HOURS calling, texting, e-mailing, navigating phone trees, hold times, navigating web pages, and submitting online forms with the seller, my neighbors, SC Sheriff, Sheriff's Office Property room,Stamps.com, our USPS letter carrier, and USPS management. In the interim, I also waited weeks for responses from the various points of contact, each one coming up in a dead end. F. J. & C. Liquidators thought the USPS postage they purchased throughStamps.com automatically included $200 insurance with First Class Signature Confirmation, but it did not. Unfortunately, USPS policy during the pandemic is that the letter carrier is allowed to sign for the package, but it should be in the presence of the receiver. (They did not do that in my case, and left the package vulnerable in the box where it was stolen.) Even when I pointed out to USPS that the employee had not followed their own policy, they still told me there was nothing they could do for me. I tried to submit a claim withStamps.com, but I do not have a Customer ID (F. J. & C. Liquidators, who purchased postage from them, has the required Customer ID number), soStamps.com told me to contact the seller. All's well that ends well, I suppose.

They were great!

I know it's US but they win... beautiful piece; I phoned them prior to receipt to check shipping address. Forgot about time difference-I am on east coast-and the call was answered immediately!! Everything good-et voila, I have it.

I would buy again. The follow up to confirm purchase and customer service during shipping was amazing.

As promised my Cross is beautiful. Just what I had been looking for.

The jewelry is beautiful

I've my purchase. My ring is lovely.

This blue and white diamond pendant is absolutely beautiful of a higher quality than l expected.

Good work

OK

I did not bid this item Retract bid

product as expected

Got what I paid for!

My wife is in seventh Haven. Recommended

They were amazing at communicating with me and the product was exactly as shown!

Thanks for your quick response. They are beautiful.

They called me to make sure I had gotten the invoice, and the payment was updated almost immediately on my won items tab. Amazing service! Will buy from again

I don ` t know if this applies to you, but when a lot said passed after the bidding is very frustrating.

Their shipping was super fast! I'm still waiting for stuff from other auctions purchased a month ago. THESE guys truly know what they're doing.