Bidder Reviews for Easterly Auction Company (382)

I've bought many items from Easterly in the past two years and they've always been great values and great selections. Shipping is a little slow, but knowing that I never feel the need to contact them.

Tracy and the staff at Easterly are polite and easy to work with.

Tracy Easterly and all the staff are great to work with.

I had a small problem that was handled fast and professionally. These guys are great. Items were exactly as described.

Very Professional and Fairly easy. Called them about shipping and they were very helpful. Looking forward to dealing with them again.

I purchased several items from 2 separate auctions. Everything arrived all at once and very well packed. Items were exactly as described. They're not the fastest shippers, but I am pleased with the overall experience and highly recommend.

This is my second purchase from Easterly and they are wonderful to work with and honest as the day is long.

i have won a few items from them before and have always had quick, courteous service. The items have always been just as described.

Items were well packed. Description was accurate.

Great experience

Everything worked out really well and I had no problems. They are not the fastest group around, but they are real and get their work done in good time.

I was very disappointed what was to be a 1/2 carat you could not see with the naked eye jewels were not the size advertised not to mention it took a long time to receive. I’m not sure I even received all items …

After winning the item at auction, I was immediately sent an invoice. I paid for my item immediately, anticipating another invoice for shipping to follow as per the terms of the auction. After waiting at least a week, and then sending 2 separate messages, I was finally responded to. Their response was that they were busy after a week of auctions, and then another week for an ice storm that left them unable to process any orders. After finally receiving my invoice for shipping I paid that immediately and received a tracking number. It has now been 4 days, the tracking number shows no updates after the shipping label was created. At this point, I’m just waiting. I’ll give it the rest of the week and then begin messaging again. I understand they are busy, but earlier reviews led me to believe they were very good at what they do. I’m hoping this is an anomaly.

Great experience. Item exactly as pictured.

Easterly Auction Company was easy to work with. The description was accurate, though rather brief, and the photos were accurate representations. I was concerned when I had to make a minor correction in the company name in the shipping address on the Invoice, and the Invoice was pulled to "recalculate" shipping, even though the minor correction in no way affected the actual address to which the item was shipped nor the shipping costs. There was a substantial delay in receiving another Invoice, during which I was not able to pay the shipping charges, resulting in a delay in receiving the ring. When I contacted Easterly Auction Company about not receiving the "recalculated" Invoice (shipping costs did not change), they promptly sent a new one, which I paid, and the ring arrived safely. It's a rather unusual ring, and I'm pleased with it and with the auction experience.

I won this wonderful suite of Bakelite jewelry. The bracelet is the perfect size for me and is quite substantial. The earrings are good, but it was the bracelet that caught my eye. The auction house shipped my items to me. They were well packed and I received them quickly. I will definitely bid on other lots at Easterly Auction Company and will pillow them for future auctions.

enjoyable

Easterly Checks all the boxes!

as described and a great experience.

no problems whatsoever

Truly wonderful staff! Go out of way to get answers on order questions. Packaging and shipping are outstanding! Every piece is wrapped individually and arrives in pristine condition! Especially the very fragile items. Piece of mind knowing they will arrive undamaged. Keep up the excellent service!

Have won several auctions with them-whether fossil or gem, always spot on! Will continue bidding their auctions!

1st class Auction, highly recommended.

Items were reasonably priced and shipping was excellent; every item I purchased was wrapped individually in its own box and then shipped in a larger sturdier box. Every box was labeled, so I knew what was going to be in there. I had questions since I am fairly new to this process and they were answered quickly!! Thank you for everything!!!

always a nice and pleasant transaction, nice items

When I received the chain I was shocked at how thin it was and how short it was. I know that I overpaid for it and will not buy another piece of jewelry without a better description.

great all around

Item was as described and pictured. As always, you always worry about shipping. I had no issues whatsoever. Communication was good. My item was a large piece of petrified wood, so heavy and somewhat fragile. It was well wrapped with bubble wrap and cushioned with egg cartons which is a pretty good way to ship these. That was packaged in a sturdy box. Not bullet proof, as it wouldn't have survived a high drop, but good for "normal" shipping these days. The shipping cost was very reasonable for the size and weight of the box. I am quite happy.

Everything was beautiful and well advertised. My item seemed to be a bit nicer than it was described! I have marked this auctioneer as one of my favorites.

I won a meteorite ring over 10 weeks ago. After payment, I contacted Easterly Auction Company. They said as soon as it was packaged they would contact me for shipping. Still no ring and no response. Highly Disappointed!