Bidder Reviews for Rapid Estate Liquidators and Auction Gallery (968)

Thank You Troy. I definitely hope to get a 5-star next time.

Thank You for your support.

Thank You for your Support!!!

Thank You for your support!!!

We greatly appreciate you and your support.

Thank You Gary..... nice speaking to you and confirming that it should have been a 5-star, that you made an accident, but we greatly appreciate you.

Thank You for your support!!!

Thank You for your Support!!

Thank You!! Thank You!!

Thank You David!!! We appreciate your support!!!

Thank You Marshel!!! We appreciate your trust and support.

Its been so nice having you join us and we look forward to future auction dealings.:)

Thank You!!! Thank You!!!!

Thank You Thomas for your support!!!

So Many Non-Truths Here..... she said she was removing the review on 10-2-22 but still has not and I don't like not responding. Since it is 10-6-22, We do in-house shipping, mostly on small items, usually not on higher dollar art, as that should have a "white glove" shipping service and the size of this piece would recommendyouship.com, etc. There was a delay, but that was mentioned several times in the terms and on invoice, "****** WE ARE IN THE PROCESS OF MOVING, SO THERE MAY BE A DELAY IN SHIPPING, BUT YOU WILL NOT BE CHARGED ANY STORAGE FEES DURING THIS TIME, EVEN THOUGH YOU STILL MUST CONTACT THE SHIPPER WITHIN THE TIME FRAME TO ARRANGE SHIPPING. THANK YOU for your participation in the auction. You can pay your invoice directly through Live Auctioneers. After paying your invoice, IT IS YOUR RESPONSIBILITY TO contact our preferred shipper or a shipper of your choice. Shipper that will pickup from gallery: Mail and More-David@mailandmore.com, 407-299-7328. If you have multiple invoices to combine shipping, please let them know. If you plan to pickup, please schedule an appointment to visit gallery. We appreciate each of you!!" The item has been available to the preferred shipper or any shipper they choose, but they must pay for their services, so part of the delay is on the bidder. The bidder never called or discussed with us (or me as the owner) before placing this review. I am always available to discuss any concerns someone may have. 407-295-6334, Mary Dees

Thank You So Much for your support!!!

Thank You So Much Doug!!

Thank You Bob!!! We appreciate you!!!

Thank You Thank You!!!! We appreciate you.

WOW!!! I am not sure where you got that information. We had over 12, 000 Items that we started packing on August 11th. We got our new building on September 1st and we just got our LAST POD of stuff today. I am exhausted and now we have organizing to do, but you expect a move to take a day or two???? and never reached out to us??? It states two times in the terms and conditions, shipping instructions and on your invoice, "Shipping ****** WE ARE IN THE PROCESS OF MOVING, SO THERE MAY BE A DELAY IN SHIPPING, BUT YOU WILL NOT BE CHARGED ANY STORAGE FEES DURING THIS TIME, EVEN THOUGH YOU STILL MUST CONTACT THE SHIPPER WITHIN THE TIME FRAME TO ARRANGE SHIPPING." You talked to the shipper today (from what he told me) and understood and was extremely nice and polite???? Moving is the absolute worse when you are responsible for high dollar items that belong to someone else. Sorry that we failed to reach your unrealistic expectation.

Thank You Peter!!!!

This person "MommaWolf" purchased an item on July 23, 2022 for $35.00, Our shipper reached out to her multiple times as well as staff from the gallery. Terms state to make arrangements for shipping within 5 days after auction. She contacts us on September 5, 2022 to ship her item as she failed to approve any shipping prior. She did not read the terms obviously, even though she approved the terms before bidding. Then she threated me, "mommawolf6 Sep 05, 2022 10:12 AM EDT Ok well this will be my last purchase from you.. I will write to all about your service and how you treat your Customers.. look for my post on every site LinkedIn, Facebook, business bureau, and every auction house that I can write to. You can read all your bad reviews!!! Your an ********** I don’t give a ********** what you do!!!", so MommaWolf has some things she needed to do and then did not know how to handle her failure of doing it. If she took a different approach I could have helped her. If she took the time to read the terms like she took the time to write this, we would not be in this situation. Please read terms and conditions and call the gallery at 407-295-6334, if you have any questions.... we love to help if given the opportunity.

Jose, you are welcome to use any shipper of choice. The preferred shipper gave you their minimum charge of $26.78. We allow for combining of orders. The shipping services, like us, don't own these items and are entitled to cover the cost of shipping, product, employees like to be paid, building expenses and of course they need to make a profit as they are a business. We have not received a message from you at the auction gallery, but we are in the middle of a major move, moving over 12, 000 items. We were without phone service for a good part of one day the last day of August, but the phone does and did forward to my cellular. There are a lot of holes in your story and since this is from August 11th, and today is September 2, you are way past the deadline to have the item shipped. Next time contact us before placing a bad review and we would love to help you understand any concerns you have. We don't "Scam" by any means. Good Day.

Hello Marta, of course I would love to have 5-star reviews. I unfortunately don't control the cost of shipping and the preferred shipper pricing, but I do allow for clients to combine their orders to save on shipping and have several clients that ship every 2-4 weeks, since we have daily auctions. Always feel free to reach out to me to check cost based on size, weight, value, etc, but our preferred shipper is usually extremely fair. Thank You for your support.

Thank You Robert!!! We appreciate you!!!

Thank You Gary!! We appreciate you!!!

Thank You Gary!!!

Thank You Christopher!!!!

Thank You!!!

Thank You!!!

Thank You!!!!

Thank You!!

Thank You Brian for a 4-star, but would love a 5-star next time. Please call or text me with any issue that made you give that rating. 407-468-8285, Mary

Thank You!!! Thank You!!! Thank You!!!

Thank You Kevin!!

We appreciate you!!!

Thank You So Much Gary!!!

Thank You So Much for the kind review. We appreciate you and your continued support.

Kelly, as I stated 6-30-2022, you are welcome to use any shipper of choice. Our preferred shipper, David, Mail and More gave you a rate of $30.96, not $40. We also shared with you that you can combine orders to assist in shipping. We have it documented several times in emails that we told you it is $30.96 and that we will waive storage fees of $25/per day for your delay in shipping. Per the terms and conditions, it states all of the shipping options and your responsibilities. I have given you my cellular number, 407-468-8285, if you needed to discuss further, with no call. Shipping is expensive (which is why I always state to have a good buying strategy and because we have auctions daily, make the most out of your purchases). The review should not show a low score for us regarding shipping, as we don't do shipping and allow our buyers to make the best shipping decision for themself. If we did in-house shipping, it would have been more costly, which is why we find a professional shipper is best.

You are the Best!!! Thank You!!!

Thank You!!! Thank You!!!

Thank You So Much!!!

Thank You!!! We greatly appreciate you!!!

Thank You So Much Kristopher!!

Thank You So Much!!! We greatly appreciate you Steven!!

Thank You Thank You!!!

Every single issue you have is in the terms and conditions that you agreed to reading and understanding........ Not sure why shipping is an issue for you and I am sure the shipping is over $30....... so to correct you on that. There are fees and you should build a strategy before bidding and definitely READ the terms and make sure you understand. I don't show any record that you call the gallery with any questions. EXTREMELY IMPORTANT TO KNOW!!!! SHIPPING IS THE RESPONSIBILITY OF BUYER. WE DO HAVE PREFERRED SHIPPERS THAT WILL HELP IN SHIPPING, BUT IT IS YOUR RESPONSIBILITY TO MAKE ARRANGEMENTS AND PAY FOR THEIR SERVICES!!!! IF YOUR PURCHASE (S) IS OVER $1, 000 WITHOUT APPROVAL, WE WILL REQUIRE A WIRE TRANSFER OR CERTIFIED MONEY ORDER. CALL THE GALLERY AT 407-295-6334 TO GET THE WIRE TRANSFER INFORMATION. Rapid Estate Liquidators and Auction Gallery reserves the right to change the online terms and conditions, without notification. Please check terms prior to each auction participating............... etc....... you can read again the full terms from the auction you participated.

Thank You Pamela!!!

Thank You So Much Fred!!!