Bidder Reviews for Golden Gate Auctioneer (229)

These coins are very nice & exactly as described. Was able to fill several "holes" with them. Thank you.

The coins are very nice & exactly as described. Thank you.

Worked out well.

Thank you, Golden Gate, for having the things in stock that I like. Accurate descriptions and always lots of fun.

This is my third attempt at leaving a review for Golden Gate Auctioneer but my experience with the auctioneer is worth sharing. The coins I bought are in excellent condition, as described. That is a basic but aI’ve learned not to take that for granted. Beyond this, I was happy that the payment process was automated and simplified. But above all else, the after sales service was truly exceptional. This auctioneer packed and shipped my coins, even to Canada, graciously. Again, this service is not to be taken for granted. It happens RARELY, based on my personal experiences with auction houses. Indeed my experiences with arranging pickup and shipping has been very negative and absolutely cost prohibitive. An entire industry has arisen from the spoils of auction houses who wash their hands of the after-sales service that should be implied by their sales. No so of Golden. I want to thank them publicly for their extraordinary consideration. If only their courteous and respectful service was a standard, I would bid more often and without angst.

Golden Gate has auctions with items I want to own. The descriptions are very clear on the product. I appreciate them and make note of when they are carrying and item I want. Thank you Golden Gate!

Shipping time was very disappointing. I paid for this item 2 weeks prior to an item coming from India. The US item was delivered one week after the one from India.

Received exactly what I ordered

I had a very positive experience with Golden Gate on this auction purchase. The item matched the description and was pleased with communication and shipping. Looking forward to the next auction.

Great to do business with. Interesting items and some deals to be found

same date different slabbed coin

Seems to be trustworthy dlr on grading and business.

I paid the same day the auction closed and it took almost two months to receive my purchase. Also the shipping and handling cost were excessive. The highest I have experienced for a small item, a watch. I would be reluctant to use this auction house again. I will say that every time I contacted them they responded back right away, but still very slow in action.

Coin received is NOT the coin pictured. I bid on a better coin.

process to get item ready for shipping takes way too long. 4 weeks from auction to customer...

They sold me a Frankenstein Rolex watch. No where in the item description did it say there are parts from other Rolexes not that the hands of the watch face are damaged. They refuse to refund me or replace the watch with a REAL Rolex which I paid for. Scammers. Do not use golden gate auctions

Also, quick! Thanks!

Payment process and timely shipping where very good. However, when I recieved my widows mite, it was a widows mite but clearly not the one in the picture that I had bid on. The one pictured that was bid upon was in nicer shape than the one I recieved. When I messaged them and asked what was the deal with that, I was ignored.

I was so excited to bid on a pair of Asscher Cut Diamond studs, however Golden Gate sent me a pair of emerald cut studs instead that do not look like the picture on the website. I feel disappointed that they switched my Asscher cut studs for emerald cut-this is not good business practice. I want the studs that matched the picture (square shaped diamonds) and not a cheaper substitute.

A bit slow to ship due to Covid but all questions and concerns were answered fast. I was also happy with my order when I received it. I will definitely go through this company again if they have anything else I like.

Very disappointed, item placed in a 1.5’x 1.5 ’ clear disc, or authentication with the tiny, less than a quarter inch coin. Very disappointing. Will not buy from again.

Item arrived just in time for my daughter's birthday.

She was very happy!

I love it

Very responsive to my queries. Very good customer service. Thank you!

I like it very much

They look very nice and the size, its perfect.

I bought it for my daughter and it’s really stunning for the price. Affordable!

The detail is delicate and sweet. I am happy with my purchase.

Thank you for the accurate delivery time and for the continual communication.

Personally, I don't think it should be legal to show a flawless diamond in the picture and ship an item that technically matches the written description. I gave this away and told the recipient to feel free to trade it in on something better. I am appalled with Golden Gate for sending a ring that didn't match the photo and with LiveAuctioneers for permitting them to conduct this practice. This is bait and switch.

arrived quickly and looked just as lovely and high quality as the photo suggests. fantastic value.

I wasn't sure ordering a ring so cheaply priced. But I wanted to buy a gift for myself

Everything was perfect.

Wife is so happy and so am I.