Bidder Reviews for Willow Auction House (240)

Quick response quick turnaround time. Nicely packed my items too.

You will not be disappointed, they are great!

Smooth process from start to finish! Would recommend them them 5 Stars *****

I enjoy auctions but you need to have a better list of shippers. $32 to ship a 4oz pen is in acceptable.

Enjoyed the items! Gave three of them away as gifts.

Three weeks still no item.

wonderful stuff and prompt delivery

I spent $415.00 total and had a concern with the function on one of the items of this antique toy. That is not a lot of money to an Auction house, and even though Willow had hundreds of buyers to deal with, were prompt, concerned, and courteous. Actual phone calls, they chased me down, not the other way around, and then we worked out a very amicable solution. Kudos to Willow Auction House would purchase form them again!

I contacted the auction house in order to arrange the delivery of my items and not only they were polite but they could completely accommodate my request to have the package delivered on a specific day. The package arrived with the items individually wrapped and well padded! Professional, efficient and courteous people make the difference in ANY business. Highly recommended!

Very helpful and courteous.

I would say it is definitely worth looking at their website, they have a HUGE facility and expert handling when it comes to picking up your items!!

Personal service. Responded by e-mail quickly. Train was well wrapped, including the box that was very delicate.

professional service

great

This is the first time that I bid on auctions at Willow auction house. I’m very pleased with my wins, and love that they have in house shipping.

All aspects of this transaction were handled quickly and professionally.... What else is ther to say...!?!?

Thanks again for a great experience. Your auctions have great items and your staff is professional and go above and beyond. Your In-House Shipping Department is such a great resource for making everything so easy for buyers.

Good item, their in-house shipper shipped with signature required which resulted in several failed attempts, many difficult phone calls with FedEx (seems the driver never gets the message) and eventually having to pick up the item at the FedEx office. Wish they hadn't sent it signature required.

Everything worked well and the transaction was easy and hassle free. Just like you want it:)

I like this auction house. They give very accurate condition reports and are prompt at answering all questions prior to the sale. They also use a great shipper who is reasonably priced.