Bidder Reviews for Morgan Auctions (33)
3.9 out of 5.0 Stars
1-33 of 33 Reviews
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SteveHattiesburg, MS
May 28, 2024
JeffMountain View, CA
May 27, 2024
Low-Quality Print With Significant Compression Artifacts/Smoothing
The listing stated, "Photograph, printed later," implying that this was a photo print. I wouldn't even care if it wasn't. However, it was obviously printed from a very low-quality JPEG of the original photo. It shows significant compression artifacts or smoothing. Definitely not worth the starting bid of $200 nor the estimated price of $400-$800. I can't even hang this on my wall it is so bad.
JoshuaChicago, IL
May 25, 2024
Intentionally misleading reproduction
Poster was quite clearly a reproduction and was backed on linen So as to misrepresent the poster as original. Dimensions of poster were not provided. Inquiries about the poster were not easily forthcoming. Response came too late to cancel bid. Shipping was outrageously expensive $75 shipping flat for a poster that easily could’ve been rolled in a tube for $10. I will never purchase from this auction house again.
ChareeniPittsburgh, PA
May 21, 2024
Extremely helpful customer service
I had some follow up questions about the sale and the item I had won, and it was extremely easy to get in touch with Morgan Auctions. They were available to answer and address the issue I had and were very understanding throughout the process. Andy especially was so helpful and professional, helping me promptly over the phone and by email. Overall they are easy to work with and I appreciated how communicative they were after the sale. Very professional auction house I'd be happy to work with/buy from in the future, too.
SarahWoodstock, NY
May 20, 2024
Just be aware...
These are essentially photocopies of great art. Calling it even "offset lithograph" feels like a stretch. I should have known by the lack of description about the work itself. Took a while to get here. Flat rate shipping not cheap either.
BlaineEast Peoria, IL
May 18, 2024
Worst company I’ve ever dealt with …
I purchased an item from this company well over a month ago, they charged my card within 36 hours of the auction ending … Which is what I did not want. Now after over a month of asking where my item is, they’re telling me that they have to ask the ATF if they can even ship the item … First off the item is shippable, second the item does not need to be contacted to the ATF, this company still has not shipped my item or given me a refund for my purchase I would avoid doing any business with this company down the road and if you would like to avoid the headaches as well do not do business with this company. I’m sitting here, with no item in this company has used my money for over a month now to pursue their interest.
BillNaples, FL
May 18, 2024
Shipping poorly done and expensive
$60 to ship an 18x12 poster that was not packaged very well and was shipped by ground. No tissue or padding around the poster or to protect the edge from moving inside the tube. That’s really ridiculous.
Sarah-janeLos Angeles, CA
May 18, 2024
Junk
Selling these cardboard photo copies as anything but xeroxes of andy Warhol Polaroids is outrageous. They are worthless rubbish. Andy Warhol would have laughed your post out of the room. Blown up photocopies on cardboard. Useless.
AdamBeaufort, SC
May 18, 2024
JillStudio City, CA
May 14, 2024
WilliamMontgomery, AL
Mar 11, 2024
JohnDouglas, MI
Jan 28, 2024
Unethical and unprofessional
In my experience, Morgan Auctions is a highly unprofessional and unethical operation. After quoting me over $50 to ship an 8x11 unframed photograph — which I promptly paid — they took nearly a month to ship it, despite repeated queries. They then offered me a $20 refund in exchange for posting a 5-star review on Live Auctioneers (which, clearly, I refused to do). Incidentally, they shipped the photograph pressed between two pieces of (acid-rich) cardboard, which were then wrapped in plastic wrap. Their communication throughout was at best unhelpful and at worst dishonest. Avoid at all costs.
JakobHamburg, DE
Jan 02, 2024
Good and prompt service
International Shipping would be better organized when using a different carrier
almaSierra Vista, AZ
Dec 27, 2023
Reputable and Fair
Great customer service, and fast shipping handled by Morgan Auctions. Items were accurately described, and arrived in perfect condition.
MitsuSan Francisco, CA
Dec 20, 2023
shipping
they shipped in house which is so simple and easiest way, I don't have to contact vender to arrangement.
FranciscoCompton, CA
Dec 18, 2023
Satisfied collector
I had a good experience with this purchase. They responded to all my emails and questions and the shipping service was excellent and they delivered on time.
JohnFullerton, CA
Dec 18, 2023
JesseToronto, CA
Dec 18, 2023
They responded quickly to the questions I asked
The experience was great! Received the package without delays and was exactly how they described.
KeithSeattle, WA
Dec 18, 2023
KeithBrooklyn, NY
Dec 18, 2023
Pleasure to deal with!
Incredibly response, prompt shipping, answered all of my questions in an extremely timely fashion. Would happily purchase from again.
PeterBrooklyn, NY
Dec 12, 2023
I believe this is a scam
I ordered a print well over a month ago from Morgan Auctions, and despite numerous emails and calls to them, in addition to an online payment, I have not received it. they’ve given me several timelines for shipping and each has not been met. DO NOT order from this auction house. It should be removed from this platform.
Morgan AuctionsFeb 24, 2024
Peter, We appreciate you taking the time to share your feedback, and we extend our sincere apologies for the delays and challenges you faced with your recent order. We understand the frustration caused by the extended wait, and we want to assure you that your concerns have been taken seriously. We have thoroughly reviewed our shipping and communication processes to address the issues you highlighted. Your valuable feedback has been instrumental in helping us identify areas for improvement, and we are committed to enhancing our services to provide a smoother experience for all our customers. We apologize for any inconvenience you experienced and appreciate your understanding. If there are additional details or if you have further feedback to share, please feel free to reach out to us directly. Thank you for your patience and for giving us the opportunity to address and resolve this matter. The print has since been delivered. Best regards, Morgan Auctions!
PhilipWashington, NC
Dec 11, 2023
Morgan AuctionsFeb 24, 2024
Philip, we did provide a full refund on an item that was as-described! We wish this review would be updated to reflect this! If we can do anything else, please reach back out to us! Thank you, Morgan Auctions!
SimonSan Juan, PR
Nov 21, 2023
PaulLebanon, OH
Nov 05, 2023
Customer service has been fantastic & very responsive to my problem. Very happy!
Morgan Auctions made contact with me with apologies for any performance issues that I had & offered a full refund once I returned the auction item. This has restored my faith in really great auction houses out there that still place the bidders/customers first without having to involve Liveauctioneers or legal.
jerryLos Angeles, CA
Nov 04, 2023
MintaDurham, NC
Oct 24, 2023
MA Customer Service is Responsive
The two art prints arrived 4 weeks after the auction day and arrived intact, yet shipping materials looked subpar. After contacting MA, they have revamped their shipping and I am very appreciative of their customer service support. Thank you, MA.
Jian shengBrooklyn, NY
Oct 14, 2023
Oct 13, 2023
Corrected mistake
I have a little problem with my item and they solved it by refunding the bill.
RaymondDublin 8, IE
Sep 19, 2023
Long Search
Been looking for this for a long time. delighted to have found it. Thank you Morgan Auctions.
ClevelandStaunton, VA
Sep 01, 2023
An initially problematic experience was promptly rectified.
An initially problematic experience was promptly rectified. The auction-house owner dealt with my concerns to my full satisfaction.
MichaelNew Haven, CT
Jul 29, 2023
WilliamPort Saint Lucie, FL
Jun 17, 2023
JohnPeoria, IL
Jun 17, 2023
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