Bidder Reviews for Leonard Auction, a division of The Leonard Company (531)

I was very happy with the item, process, service, price, and shipping. Thanks!

Beware when buying "gold" items from this auction house. I had to have all the items tested by my jeweler and half of my items that were advertised as gold were actually gold filled. I asked nicely to return my lot for a refund, and the reluctantly gave me a partial refund and a very hard time about it. Then, they "accidentally" filed a dispute on my account, and I couldn't bid on other items for several days. Bid with caution.

This was my first time biding with this auction house. I will review all of there future auctions.

I found the entire process to be clear and well run, from the information on the auction items through registering, bidding and payment. The auction was smoothly and briskly executed, and the billing and payment process was efficient. I had a request regarding the delivery and heard back quickly from a staff member, and the books that I purchased arrived beautifully protected by their packing. All told, it was an excellent experience.

Managed to change to a local pickup instead of delivery. I was able to pay locally and pick up the items without any problems.

Very cordial & helpful. Accurate description, fast shipment, beautiful items! A + + + + +

Easy to deal with. Could not make the original pickup date. Great about a new date. All this while they are preparing a move to a bigger warehouse.

You services Rock!!! Can't wait to win more. AAA + + +

very prompt great communication and timely shipping

If you bid on a lot of auctions as I do it gets confusing when I have to contact third parties to handle the shipping. I prefer auction houses that offer in-house shipping. My experience with this auction house was a good one.

The pick-up was fast and easy.

Great service., fast professional

Super easy pick-up. Very friendly. I also had a CC issue that came up a few days later and they were incredibly fast to help and over-communicated to make sure I knew what was going on and that they were taking care of it. Amazing Service!!!! Thank you!

First time participating in a Leonard Auction. Professional, great communication, packing and shipping met Museum standards, prompt delivery. It was perfect and look forward to participating again. Incredible way to finish off 2022. Looking forward to what lies ahead in 2023.

Leonard auction’s proposed shipping with their partner DHL which was too expensive! I was able to find an other DHL store with a price of $96 instead of $206.

Excellent communication. One speaker is broken but the sale was "as is" and untested.

Excellent! Highly recommend

very good honest auctioneers for quickly receiving payment and excellent packaging

This was a lovely set of Limoges boxes... and I couldn't be more pleased!

I have won many auctions from Leonard Auctions. They are great! I love their items and their in-house shipping. I am always pleased. Highly recommend!

Very Satisfied

I bid and won one lot of several items. Their ad describes in house shipping. I called and paid for items and asked for shipping amount. A 15x15x15 size box 9lbs weight they quoted me $113 from Illinois to Las Vegas, NV. I advised them that it seemed excessive and offered to send them a UPS label on my account so they can ship it as my price for same package was $49. They had no problem accepting my label and to make it "fair" they only charged me $57 for packing. Can anyone imagine that? Less than 10 minutes to complete this job with in house packing and shipping for about 5.5 bucks a minute labor. It's a ripoff and a usual practice any more with the majority of these auction houses. 25 % fee, 3.5 % credit card fee and the shipping it costs about what the item costs. Live auctioneers does absolutely nothing to stop this other than send an email to me saying that they will check into it. Buyers be aware. As about the items bought were nice and nothing to complain about.

the dimensions of both rugs where off drastically and wouldn't have bid had i known the true size. with that being said the shipping and rest of the customers service was great and the items came professionally packed and arrived quickly.

Love this auction house! Items are always accurately described, and the shipping is in-house and reasonably priced. Highly recommend!

Have made multiple purchases. Always great quality and customer service is terrific.

packing and shipping is excellent, shipment arrived very quickly

Love this house-they send very quickly, make it easy and usually have high quality items. I buy a lot from them.

Leonard Auctioneers is unfairly and for no good reason blocking me from bidding in their auctions, after I recently purchased a painting from them in June 26, 2022 which is paid in full. I have purchased two paintings from them over the past three years... one painting in 2019 and one in June 2022. I unfortunately had to default on paying for one painting in February 2021 because of circumstances beyond my control, but we came to an agreement and Leonard Auctioneers sold the painting in another auction for more than I won it for and let me bid again in future auctions at that point. My most recent painting purchase from Leonard Auctioneers was from June 2022. I tried contacting Leonard Auctioneers and all they are saying that I am blocked, regardless of them recently letting me bid and win another painting from their auction this past June, which is paid in full. I feel that their action on blocking me from bidding on their auctions is not only morally unfair, but shows how Leonard Auctioneers hypocritical, discriminatory and bad business practices are being carried out with impunity against their customers who make right with them. I paid in full my recent painting and should be more than enough proof that I am in good standing with Leonard Auctioneers, as I am with all other auction houses... otherwise, if I wasn't, they would not have let me bid on that painting in their June auction. Leonard Auctioneers was more than happy to take my money that I paid in full, for the painting I won in June 2022 and now decide to block me from bidding, over an issue we came to an agreement and settled on last year. Most legitimate auction houses don't behave this way...

Item as described, Very easy Pick-up AAA + + +

We were very pleased with this auction. They were responsive, concerned, and interested. My won item was packed superbly and shipped promptly. I would certainly attend one of their auctions again.

One of my items never arrived. UPS did the packing and shipping. That's the problem with auction houses that don't do their own shipping. You the buyer are left with the auction house and the shipper blaming each other and it never gets resolved.

Leonard Auction was a pleasure to work with. Pick up was seamless and they were so very friendly. Will definitely bid with them again. The Baker chest I purchased is beautiful; better than the pictures and in pristine condition. Great bidding and buying experience

Leonard Auction provides about the laziest, most careless, most thoughtless packing of art you can get. I will not buy from them again.

This is one auction house I tend to return to over and over. They make everything very easy. Lots always as described.