Houston Antique Auction LLC, TX - Read over 99 Reviews from Customers
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Bidder Reviews for Houston Antique Auction LLC (99)

3.8 out of 5.0 Stars

50-99 of 99 Reviews

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Highest Rated

Nancy
Austin, TX

Jul 05, 2020
Porcelain Cup

Jun
Sugar Land, TX

Jul 05, 2020
My go to place to find quality Chinese antique and jade items
I halve very good luck finding top quality Jade items here, as well as Chinese antique. The items I have purchased were accurate to the descriptions. I have been buying from several other local auction housesIn the past, but in the last couple of years I have been mostly buying from here, mainly because I can trust the qualities of the items. Picking up is easy too.
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Old Jade Carving

Changli
London, CA

Jul 05, 2020
Bronze Seal

Logan
Westminster, MD

Jun 15, 2020

Michael
San Francisco, CA

Jun 13, 2020

Charles
Vacaville, CA

Jun 12, 2020

Suk
South San Francisco, CA

Jun 10, 2020
All items are fake
I won 18 items at Houston antique auction. The total cost is 677.10 dollars. The freight is 280 dollars. I have to wait for 1 month after I pay. They told four big ones not to sell. 14 small ones weighed 2.5 pounds, It's enough to pack a box. But he used two boxes and charged 120 dollars. I asked ups that they said they would not go too far over 50 dollars. I received the Chinese silver coin which is different from the online photo. It's a piece of iron. The other set of silver tea set is also iron. They said that the fake currency refunds the silver coin. One set of fake silver tea set is not refundable. Four jade bangles. The color is different online. Go to the jewelry store. He told me that the fake jade bangle... And the other two Chinese ones are not refundable
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Jade Bangle

Henry
Lakeland, FL

May 28, 2020
BEWARE OF THIS COMPANY
I have recently recieved some items from this company. The items that I recieved were obviously all fake. They, of course, do not show how fake the items are in the pictures. It's hard to tell, but it's very clear that the items are fake when you do get it in your hands. The items were even modified so that they were made to look like they were real. It was so obvious that it was fake, and they do not show the 'obviously fake' parts as the main pictures on the websites. For example, they tried to replicate the oldness of a vase by painting on a red-orange color on the bottom rim of the vase. Another example is how they clearly dyed the green color on the jade bracelet I bought. They are also unresponsive when we asked about our items for shipping and only took action when we contacted PayPal. This company sells fake items. I advise everyone to not buy from this place. At the very least, be sure to know what you are buying and ask more questions. Don't make the same mistake I made.
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Houston Antique Auction LLCJun 05, 2020
We refunded your money on this with our apology.. Will you please revise your rating
Jade Bangle

xiaomin
Houston, TX

May 22, 2020
very good and satisfied
great, very good and reliable,
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Celadon Vase

Shawn
Gulfport, MS

May 20, 2020
Be aware this antique auction LLC sells fake antique recently made from Chinese
I bought two chairs from Houston Antique Auction LLC on April 29, 2020. The images posted onliveauctioneer.com are completely different from real items. The chair color from images is mainly dark grey with certain brown. But real chair color is brown with reddish. The wood carving from images is very sophisticated and artistic. But the carving from the real chairs is very shallow, clumsy and broken skill. The paint from the real chair has a strong methanal smell which is typical made from Chinese. My skin developed some hives after contacting and handling the chairs. The chairs were made recently by those malicious Chinese. The toxic and fake chairs should not be sold in USA market legally. Also I can't find Houston antique Auction LLC from business catalog. Is this legitimately registered company with valid license? I need to return and refund $2168.00 (308 + 1400 + 460). Otherwise I would sue bothliveauctioneer.com and Houston antique auction LLC for commercial fraudulence. I hate Chinese cheats Americans for huge profit.
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Houston Antique Auction LLCJun 05, 2020
If you will read our Terms and Conditions, they clearly state sold as is. I cannot find where you asked for additional pictures nor did you call the auction house during or prior to auction to speak to one of our experts. We did not doctor the chairs in anyway, and I personally know they have been in our secure storage since before 2013. The estimated value of Hunter's Chairs even in poor condition is more than our starting bid of $100.00 each. We set an estimated value of $300 to $800.00, and our starting bid was only $100 each. The consignor had set a reserve of these two chairs for $600, any amount sold over the reserve is out of our control. As an American myself, I don't know why you speak so negatively of the Chinese, our history working with them has always been satisfactory.
Lot of 2 Chinese Hunter Chairs

Jeanette
Los Lunas, NM

May 20, 2020
Stone Carved Foo Dog

Tengfei
Temple, TN

May 20, 2020
Did not rely my email
I won the item and asked a question regarding the payment and the dimensions of the item by using email, as well as direct message, however, got none response. The item did not have a description of the dimensions in the auction. And it turned out to be smaller than my expectations when I received it.
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Marble Table Screen

Gina
Houston, TX

May 20, 2020
Red Coral

Hua
Sunnyvale, CA

May 20, 2020
in my bid of Lot have and they internet picture and in Caption different
in my bid of Lot have and they internet picture and in Caption different to grasp Say to Jade cause me wrong biding. I E-mail to they have'n reply me.
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Bronze Guanyin Statue

Gina
Houston, TX

Apr 29, 2020

Gina
Houston, TX

Apr 29, 2020
Second time purchase.
Very satisfied with this auction house's service.
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Gilt Bronze Beast Box

Amy
LA, CA

Feb 28, 2020
Beautiful bronze stamp
I am very happy with the bid.
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Jon
Dallas, TX

Feb 28, 2020
Great item at a great price
Supported by great service.
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Monica
LA, CA

Feb 19, 2020
Fabulous Finds
Great service and seamless. I was apprehensive about placing an order online and I cannot believe how easy they made it.
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Jame
Boston, MA

Feb 19, 2020
Good product as represented.
The product met all expectations. Easy purchase and prompt delivery.
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Beena
Sydney, AU

Feb 12, 2020
Great to buy from!
I was very pleased. I would buy from this auction house again. Looking forward to upcoming auctions.
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Houston Antique Auction LLCFeb 13, 2020
We are happy you are pleased. We are having another auction on 2/26. We hope you can join us.

Eva
New York, NY

Feb 12, 2020
My Father in Law Loves This Gift.
Bidded this item for my father in law, he is very happy with it. Item arrived safely and on time. I called to ask a question and spoke to a pleasant lady who was very helpful.
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Houston Antique Auction LLCFeb 13, 2020
Thank you for the nice review. Please remember to join us on Feb 26 for our upcoming auction.

Ross
LA, NC

Feb 12, 2020
Bid with Trust.
I am very pleased with the whole transaction. I would recommend this auction house. Buying long distance over the internet is a daunting prospect for an out of state bidder. Clark's responses to my inquiries were timely and accurate.
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Houston Antique Auction LLCFeb 13, 2020
We enjoyed conversing with you and look forward to you attending our upcoming auction on Feb 26.

Gina
Houston, TX

Feb 11, 2020
Great service!
First-time join an auction. I had a very good experience. I was really nervous at the beginning of the auction because I was worried I couldn't win this item with the price I can afford. But I won!!! The customer service of this auction house is nice and friendly, and I received my item within a week. I want to give this auction house a fair five-star rating. Thank you.
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Houston Antique Auction LLCFeb 13, 2020
Thanks for the 5 star rating, and very pleased you had a good experience. Please join us on Feb 26 for our next auction.

Jerry
Houston, TX

Jan 13, 2020
Highly recommend.
Highly recommend. Items received good condition. I will continue doing business with this auction house.
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Houston Antique Auction LLCJan 20, 2020
Thank you Sharon.
Chinese Porcelain Jar w/ Lid

Roberto
Santa Ana, CA

Dec 31, 2019
Never received, they lost the item in the warehouse.
Unfortunate never receive my item, they lost it in their warehouse. Very good and fast communication to let me know that item was lost. To refund my money I made a Paypal claim. Unfortunate event
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Houston Antique Auction LLCJan 20, 2020
We regret your item was not found, but happy to hear refund was prompt on our part. We are under new management and have put procedures in place to help remedy this happening in the future.

Laura
Houston, TX

Nov 23, 2019
Don’t assume anything is an antique
We bid at an “antique auction” and the item we got was clearly made recently once we turned it over and inspected the construction. If this auction house has a limited description online beware.
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Houston Antique Auction LLCJan 20, 2020
We apologize for this happening. We are under new management and have put procedures in place to help prevent this in the future
Chinese Carved Wood Altar Table

Lucas
Oakville, CA

Oct 12, 2019
scam, no reply's, no phone answer, no item
never received item, never received responses to emails, never answered telephone when called. cant say anything else except SCAM. buyer beware. they should be off this site.
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Houston Antique Auction LLCJan 20, 2020
Did you pay for your item and not receive a refund? We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.
Mongolian Silver Scimitar w/ Gemstones

Yan
Pittsburgh, PA

Aug 26, 2019
Pair of Chinese Carved Porcelain Brush Pots

Haoning
Las Vegas, NV

Aug 21, 2019
Chinese Fencai Porcelain W/ Lid

Alan
Denver, CO

Aug 19, 2019
They are crooked
Never sent item I won! No communication
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Houston Antique Auction LLCJan 20, 2020
We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.-
Three Amber Necklaces

Ivan
Toronto, CA

Aug 09, 2019
Old Chinese Silver Gilt Hairpin

Dawei
Durham, CT

Jul 23, 2019
we are not able to locate the lot
after payment, they can tell you the item can not located.
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Houston Antique Auction LLCJan 20, 2020
Did you receive refund? We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.
White Jade Bangle

Baihan
Fremont, CA

May 28, 2019
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Houston Antique Auction LLCJan 20, 2020
Thank you for your 5 star rating.
A Pair of Chinese Jade Earrings

Randall
Richmond, TX

May 25, 2019
Pair of Chinese Lion Statues

Stuart
Bradenton, FL

May 23, 2019
better description
The items were in appalling condition one camera had to be thrown away they should never been auction
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Houston Antique Auction LLCJan 20, 2020
Did you relay your issues to HAA? We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.
2 Old Nikomat Cameras

Roxanne
Modesto, CA

Jan 09, 2019
4 Pics Oil Painting Folding Screens - Flowers

Anonymous

Apr 17, 2018

Anonymous

Feb 28, 2018
The shipping store contact them and said that they missed items and can not find these paintings. and they don't reply my letter.
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Houston Antique Auction LLCJan 20, 2020
Did you contact HAA directly asking them for help with your issue? We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.

Anonymous

Feb 13, 2018
This is the letter from shipping store? Hello, Li, The auction house said they could not find the items you bought, they will refund your the amount you paid to them. I made $118 refund to you for the shipping charge you paid to me. Sorry for the mishap. Paul
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Houston Antique Auction LLCJan 20, 2020
Did you contact HAA for your refund on the item?

Anonymous

Feb 07, 2018

Anonymous

Feb 07, 2018
sent questions, enquires, to their email/or though liveauctioneers, over 10 times never get response, and most of the time nobody picks up the phone, no customer service at all.
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Houston Antique Auction LLCJan 20, 2020
We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.

Anonymous

Nov 20, 2017
I can't answer because I haven't received item yet.
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Houston Antique Auction LLCJan 20, 2020
Did you ever contact us or the shipper?

Anonymous

Jul 12, 2017

Anonymous

Jul 11, 2017
I would not have bought this in person. I don't think this product from Mexico was 48.00 new. Poor condition, frayed handle, rusty metal, mold missing mixing spoon. Terrible purchase
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Houston Antique Auction LLCJan 20, 2020
I cannot research this item without more information. We are currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.

Anonymous

Feb 17, 2017
I bought two Items, but all fake. lot 353 and Lot 217. Who could I satisfied? If you were Me.
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Houston Antique Auction LLCJan 20, 2020
Did you make contact and ask for refund?

Anonymous

Feb 16, 2017

Anonymous

Dec 01, 2015
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Houston Antique Auction LLCJan 20, 2020
Thank you for the 5 star rating

Anonymous

Sep 04, 2015
Photographs deceive the eye, I bought a jade from the picture appears white or light green instead is gray, the houses sell say many lies especially on the age of Chinese porcelain. They should tell their real opinion on age. It would take a compensation for the scams, the Hudson Valley Auctions sold me Antique Tibetan Thangka is instead I got a photocopy of Thangka painting. Thank you Walter
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Houston Antique Auction LLCJan 20, 2020
It is always best to ask for more HD pictures and description. We are not affiliated with Hudson Valley Auctions. Here at Houston Antique Auction, we currently a new management team from the previous, but knowing them as I did, their main issue was being under staffed. We have instituted procedures that should help streamline the operation of Houston Antique Auction going forward.
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