Bidder Reviews for Renew Gallery (51)

Excellent auction house that is very accommodating.

Great Communication. Prompt Service. Very Organized Auction

I recently acquired a rare and collectible piece from the RENEW Gallery. The auction house was accommodating and communicative throughout the process, making it a seamless and enjoyable experience. The item was of exceptional quality and exceeded my expectations.

Quality is excellent. They make it a very enjoyable experience.

From online bid to pickup-perfectly smooth transaction. Very friendly and professional.

Great item, well packaged, would buy from again, thanks 😊

Excellent transaction and a wonderful item. Thank you! A + + +

Over the years, I've found a number of amazing unique lights at ReNew Gallery. The place is a treasure chest. Eric is a true expert on the subject of antique lighting and his collection surpasses any other. I am sorry that he is retiring.

The package was shipped by a shipper that intervened and led me to believe that he was working with the shipper I hired and got paid.

A great auction/gallery to buy from! Five star transaction all the way from start to completion!

Item arrived very well packaged, in pristine condition, just as described.

Arrived very quickly, item was expertly wrapped. Customer Service was courteous, intelligent, and professional. Would definitely recommend Renew Gallery to all, very positive experience.

premature as this was first experience

This was a flawless experience. I am pleased and excited to have had such a rare, excellent auction transaction. They know what they are doing.

Very helpful house, gets many treasures.

The entire process of bidding, paying, and shipping was fast, easy, and smooth. I found a light fixture that was perfect for my needs.

Great looking light. Received bent though the box was in great shape, shipper and seller was good to resolve on bent part and my husband took care of the rest of the wobble. Surprised the item was not heavy duty made. Really really like the chandelier.

PURCHASED 2 CHANDELIERS, VERY HAPPY WITH TRANSACTION & SHIPPING BY AUTHORIZED SHIPPER. THANK YOU!

Most impressed. Easy flow transaction. Courier service recommended by Gallery collected, packaged and delivered item in a timely manner. Much appreciated, many thanks.

I’ve purchased multiple fixtures from Renew. I’m working on an historical house that had been stripped of all lighting. I needed 77 light fixtures and the fixtures I’ve gotten from Renew are fabulous!!! And, they’ve been so so help in helping to educate me, find fixtures I’m looking for, helping me arrange shipping, etc. The quality of the fixtures is incredible. It’s so hard to find quality period, inspirational fixtures and now when I need lighting, I go to Eric and Emil first.

N/A

Should they have a lot in the future of interest to me, I'd happily bid with them again.

Seller never put in description that the art work was painted on board and not on canvas, nothing not even a picture showing what it is painted on. Frame was never described that it was worn and had dents and scrapes. Never described that there were cobwebs back top right corner of frame, had to clean the back frame of cobwebs myself. Measurement of the art work description poorly represented only the height and length and not the width and that was done in inches when infact in Canada it is centimeters and what is more it did not say in break down size of frame and size of painting, just a size and not even that was not all fully presented just partially on size.

You will pay more for shipping than the item

I advise anyone who is considering using Renew gallery to listen to my complaint. I purchased and item on this site. I never received the item. I called the company and was told that I had to call three different different shippers. This is a major nuisance and an unconscionable dereliction of responsibility. In the contract, there is a clause that says I must arrange for shipping myself. This is absurd. My recommendation is to avoid using this auction site.

My contact with Renew Gallery was very pleasant and they were very helpful. I'm entirely pleased with my auction purchase. It would however be nice if I had felt that the payment process was a bit more secure. PayPal would be a great addition to the services. Still, I would certainly deal with Renew Gallery again, and would recommend them, based on my experience.

Excellent service. Quick answers for requests. I recommend.

Renew Gallery showed much attention in preparation and shipping my won lot. They have been perfect in description of lot and so on. I'm happy to reccomend this auction house.