Enchanting Elegance - Jewelry Auction

Refund and Return Policy At Jewel Gods LLC, we strive to provide a seamless and reliable online auction experience for all our users. To ensure clarity and transparency, we have established the following refund and return policy: 1. Items Sold As Is: All items listed on our platform are sold in their current condition, with no warranties or guarantees unless explicitly stated by the seller. Buyers are encouraged to carefully review item descriptions, photographs, and any additional information provided by the seller before placing a bid. 2. No Refunds or Returns: Jewel Gods Auction Co. does not offer refunds or accept returns for any reason other than if the item received is significantly different from the description provided by the seller, or if the item arrives damaged due to shipping or handling. It is the responsibility of the buyer to thoroughly inspect the item upon receipt and report any discrepancies or damages within 3 days of delivery. 3. Damaged Items: In the event that an item is received damaged, buyers must promptly contact Jewel Gods Auction Co customer support with photographic evidence of the damage. Our team will review the case and work with the buyer and seller to facilitate a resolution, which may include a partial refund, return, or other appropriate action. 4. Seller Responsibilities: Sellers are expected to accurately describe their items and provide clear and detailed photographs to represent the condition of the item. Any misrepresentation or failure to disclose relevant information may result in penalties, including account suspension or removal from the platform. 5. Dispute Resolution: In the event of a dispute between a buyer and seller regarding the condition of an item or any other issue, Jewel Gods Auction Co. reserves the right to mediate and make a final decision based on the evidence provided by both parties. By participating in auctions on Jewel Gods Auction Co, buyers and sellers agree to adhere to this refund and return policy. Any violations may result in account restrictions or other actions at the discretion of Jewel Gods Auction Co. This policy is subject to change at any time without prior notice. Please refer to the most recent version available on our website for the latest updates. If you have any questions or concerns regarding our refund and return policy, please contact our customer support team for assistance. STRICTLY NO RETURN NO EXCHANGE AND NO CREDIT ALL SALES ARE FINAL. WE STRICTLY DO NOT ACCEPT RETURNS, NO EXCHANGE AND NO CREDIT. ALL ITEMS SOLD AS IT IS. IT IS THE BIDDERS' SOLE RESPONSIBILITY TO CHECK VERACITY OF ITEMS PRIOR TO BIDDING. IF IN SPECIAL CASES THAT WE WILL BE ACCEPTING RETURN, AUCTION HOUSE WILL BE DEDUCTING 40% RESTOCKING FEE. BOTH AUCTION PREMIUM AND SHIPPING FEES ARE NON REFUNDABLE.

If you have not contacted Jewel Gods to arrange payment within 3 days of the time that invoice is sent, we will charge the credit card you used to register for the auction for the amount of your invoice.

Online purchases from Jewel Gods may be subject to sales tax. Please see the following for more details. If you are tax-exempt, you can submit your tax-exempt certificate to prevent the collection of tax. Learn more about tax-exemption.