Bidder Reviews for Clars Auction Gallery (899)

Going, going, going Gone Hit out of the park

I’ve purchased numerous items through Clars, much to my satisfaction. The items have always been as represented. Clars has also been accommodating during the pickup process. I will continue to purchase through Clars. Thank you.

Clars has great items, and they're extremely easy to deal with. Definitely, five stars all around!

I contacted Clars and asked if the item has any damage. They responded that the bouquet on the horse’s head is missing and some loss to flower petals is noted. You cannot tell from the single photo of the item if it is missing other things. When received there was total loss of 4 major flower bouquets, 3 on the left and one in the back. I proposed return at their cost and full refund of $390 + $120 shipping or $300 refund 3 days ago but received no answer so far.

Clars is the Best!

The items were ok. They payment process was okay. My review is based soley on service I received when I went to pick up my items in person. When I arrived to pick up my items, and I went to the front desk, even though there were three people working there and saw me standing, they just ignored me and went about their work/conversations for about a full two minutes. If that doesn't sound like a long time, next time at a store, stand for two minutes in front of people who see you and don't do anything. The guy I was standing closest, who was talking with someone, eventually finished his conversation and just walked away. They finally helped me, went to look for my items, when they found them, placed them in front of me with the invoice. They just plopped them down in front of me with no instructions. I could have just walked away. Instead, I looked through the invoice and figured out that I needed to sign one copy and the other copy was mine. So I signed, packed my items in a plastic bag that gave to me but did not help me pack with, and I left. The people working there seemed miserable working there.

Great service and fast shipping.

I’ve been attending at this auction for almost 30 years now. Great auction

For real

Although Clars provides some pressure to select a independent shipper and release your item swiftly. It seems better to go slow and find the best price among 5-8 good choices in the Oakland area. I selected PAK Mail San Rafael, and they did a superb job packing and shipping my ceramic artwork. 4.5 stars is my rating.

Good auction. Good customer service.

Service

Wonderful experience and great service.

Always accurate description, never any problems....

Very good auction house, very beautiful

There was mixup on one of the items and they promptly refunded that portion of the auction including all the fees.

Very professional company, very helpful and great selection to bid on

Clars provides quality merchandise, good descriptions, and a unique variety.

There is no in-house shipping otherwise I would have given all 5 stars.

Still waiting

Great purchase far more than I expected.