Bidder Reviews for Pacific Auction House (593)

To make the experience truly memorable, it would have been great to have seen the 'measurement in terms of inches etc listed in the description. Prompt and timely shipment.

Very nice Auction and easy to deal with! I love the ring although it is a little big and I should have known better as the ring came off my finger the second time I wore it. Luckily I found the ring in my Jacket inside pocket along with another diamond ring!! Ring guard is now on it!! Very Happy With This Purchase 5 STARS for You! *****

Excellent seller. Fast delivery. Beautiful earrings.

Item as described. Shipping was good.

I have purchased numerous pieces, now, for Christmas gifts. One piece was not up to my standards and Pacific Auction House worked with me to successfully resolve my issue. Kevin was very responsive by phone and messaging. I did need to purchase a necklace chain locally to replace the one sent. Other than that the pieces have been good. One piece had missing stones and the consignor never returned the piece so I was not charged for the item. I was informed about it all the way from purchase to 2 weeks later when the item had not been returned to Pacific Auction House.

The jewelry (earrings and a necklace) arrived quickly. Payment was easy. Happy with purchase.

It was an excellent experienced dealing with Pacific Auction . Outstanding products, honesty above all and willing to go that extra mile to closed the sale. In today's work world in general is very hard to find a company that appreciates you. Pacific Auction has all the qualities professionalism, honesty and courtesy and of course their products are exactly as described.

I have ordered from this auction house several times. They have “given” me beautiful, authentic, Native American (Indigenous) jewelry of great quality. All have been marked as described, match makers mark found on native websites and further match the styles typical to the artist. I couldn’t be happier. The prices are so reasonable, these high quality pieces easily cost twice as much as what I have ever paid. Shipping can be a little expensive, but if you level it out between a few items; it still is a good deal. Everything has arrived in a decent amount of time and has been well packed.

I do not understand why it took 1 week after the auction closed to ship out the items purchased. Once they shipped, they were received within 2 days of shipping which was very fast & efficient, especially since I live in eastern Canada. Unexpectedly, I was charged import duty & taxes which increased the overall cost of these items. I have purchased from other American auction houses in the recent past, and were never charged these additional shipping costs. In fact, it was DHL (shipping co.) that Pacific used to ship my items to Canada. I am left wondering if Pacific should have advised me in advance? I certainly would have NOT purchased the items had I known about the "extra" costs, as I am now questioning if the purchases were well worth the value. Is the onus on the auction house to inform the purchaser about additional shipping costs? I would love to know the answer, as it will definitely influence my decision to purchase anything in the future. Thank you

i buy so more and more items, everything is very good

Do I need to say more? This auction house misrepresented several items I purchased in an auction as being authentic Native American and genuine turquoise and both were untrue. Buyer beware.

This was my first time using a live auction website. I had a fantastic time and purchased some amazing pieces which were expertly packaged and promptly shipped. The pieces were even more beautiful than pictured!

items seam cheap..... both rings shipped in one box banging around together.

i would by again, really stuff

Accurate description of item, very responsive to questions, and fast shipping. A pleasure to do business with them

good shipper

They are able to make everything look so big when in reality, they are much smaller. I really like the ring I won but what I thought was at least a quarter carat diamond is much smaller.

buyers beware of Indian Artifact Auction by Mike Nichols

My earrings are prettier than they appeared in the photos. The ring is very heavy silver, definitely high quality. I am so glad I decided to try Live Auctioneers (my first time). Love my new jewelry (a birthday gift to myself). I will definitely bid on items in the future.

Happy with my purchase from Pacific Auction House

Beautiful jewelry at an amazing price. The auction gave me access to pieces I would never have seen locally. My purchases arrived super fast. Love this and will bid again.

The Positive is the good communication, very fast, but, the negative is I had a men's gold/diamond ring I purchased here appraised by a private jeweler in Long Beach after I received it and it was estimated by the private jeweler company at far less than the auction house estimate range. The auction house gave this Estimate $1, 987-$2, 253 but I had the ring privately appraised by a jeweler at $600-800. Thus, you can draw your own conclusions. I am not saying that all rings are over estimated but this was my individual experience.

Accurate and received as displayed

The items estimated values are EXTREMELY inflated, often times hundreds of dollars more than the selling price of the items by numerous online sellers, such as Etsy, eBay, Turquoise Canyon, Pueblo Direct, etc. As a reseller, the auctions offer no value. If a person is not a reseller, the buyer usually can obtain the items at less cost than purchasing through a reseller.

I liked the in house shipping because it makes the process of buying seamless.

I am so pleased with my new earrings. They are as described. Service and shipping was fast and easy. Thank you!