Bidder Reviews for Austin Auction Gallery (1,193)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
300-350 of 1,194 Reviews
All Ratings
Highest Rated
FernandoAlbuquerque, NM
Jul 09, 2021
EASY, SMOOTH TRANSACTION
Lot was in as described, great vintage condition. The post-auction process was seamless and smooth. Thank you!
Austin Auction GalleryJul 12, 2021
Thank you for taking the time to leave us 5 stars and for your comments! I will share them with our staff! We hope that you will find items of interest in the future. ~ Victoria
JasonMoorestown, NJ
Jul 05, 2021
Excellent
Top notch in all aspects, thank you!
Austin Auction GalleryJul 06, 2021
Thank you for your kind comment and 5 stars! We hope to bring you items of interest in the future! ~ Victoria
AlanSan Francisco, CA
Jul 04, 2021
Austin Auction GalleryJul 06, 2021
Thank you for taking the time to review AAG! ~ Victoria
JohnnieLockhart, TX
Jul 03, 2021
Austin Auction GalleryJul 06, 2021
Many Thanks for taking the time to leave us 5 stars and for your participation in our auction! ~ Victoria
JohnnieLockhart, TX
Jul 03, 2021
Austin Auction GalleryJul 06, 2021
Thank you for 5 stars! We hope you will find items of interest in the future! ~ Victoria
JohnnieLockhart, TX
Jul 03, 2021
Austin Auction GalleryJul 06, 2021
Thank you greatly! ~ Victoria
ThomasWaco, TX
Jun 23, 2021
Love Working With AAG
The staff at AAG are always professional and easy to deal with. They are readily available if you need questions answered, and are more than happy to customize shipping or pickup needs. Highly recommend!
Austin Auction GalleryJun 24, 2021
Thank you for your kind comments and continued interest in AAG! ~ Victoria
StephenMarlton, NJ
Jun 22, 2021
Austin Auction GalleryJun 23, 2021
Thank you for leaving us 5-stars! ~ Victoria
ChristopherChicago, IL
Jun 22, 2021
Quick and easy
Easy pick up.
Austin Auction GalleryJun 23, 2021
Thank you so much for your participation and for taking time to leave a comment! We hope you will bid with us in the future! ~ Victoria
JamesFredericksburg, TX
Jun 19, 2021
Austin Auction GalleryJun 21, 2021
Thank you for taking the time to leave us 5 stars! We appreciate it greatly! ~ Victoria
JamesFredericksburg, TX
Jun 16, 2021
5 Star
As usual, Austin Auction is great to do business with!!
Austin Auction GalleryJun 17, 2021
Thank you Sir! We appreciate your kind review and continued interest! ~ Victoria
CharlesAustin, TX
Jun 14, 2021
Smooth transaction
30 + years buying from them. I liked it a lot
Austin Auction GalleryJun 14, 2021
We are grateful for your continued interest and appreciate you taking the time to share such great feedback! ~ Thank you! Victoria
MelissaSan Antonio, TX
Jun 13, 2021
So helpful and professional
Many thanks for all the beautiful transactions!
Austin Auction GalleryJun 14, 2021
Thank you for taking the time to leave us such great comments! We appreciate your participation and interest! ~ Victoria
BarnabyGig Harbor, WA
Jun 13, 2021
Great Seller
Thanks for a smooth and easy transaction
Austin Auction GalleryJun 14, 2021
Thank you for your purchase, comment and for taking the time to review AAG! ~ Victoria
TommyWimberley, TX
Jun 13, 2021
Quality Items
I’m so impressed with the number of quality items that are always in the catalog. Everything I have acquired through Austin Auction Gallery is exactly as represented and the items are consistently exceeding my expectations.
Austin Auction GalleryJun 14, 2021
Thank you! We are so excited to share your great comments with our team and appreciate your continued interest and participation! ~ Victoria
TommyWimberley, TX
Jun 13, 2021
Great Customer Experience
The whole crew at Austin Auction Gallery is very professional and accommodating! They make the inspection, bidding and acquisition process so easy and inviting.
Austin Auction GalleryJun 14, 2021
Thank you, Sir! Will share your comments with Roland and the Crew! We appreciate you taking the time ~ Victoria
JohnWhispering Pines, NC
Jun 13, 2021
Seems like Texas just cost more than anyplace else.
One of the rifles was a kit (unfinished) that was not marked as a kit. I thought I was getting a completed gun. The big problem was the shipping. I called all the recommended places and the price went from $120-$245. I know Texas has taken it in the shorts with the weather and Covid, but I get stuff from Washington state cheaper than those shippers. Never going to buy anything from Texas again.
Austin Auction GalleryJun 14, 2021
I am sorry that we did not meet your expectation. We do post the sale early with links to reach out to shippers prior to bidding, as we understand shipping can be expensive. Should you ever wish to bid with us again, please reach out and I will personally assist you (victoria@austinauction.com) ~ Victoria
JamesFredericksburg, TX
Jun 13, 2021
Great Auction Experience
I have been buying and selling thru Austin Auction and consider them the best of the best! All aspects of the process are always handled in the utmost of professionism. I highly recommend Austin Auction to the experienced and inexperienced buyer/seller. Thanks, Jim
Austin Auction GalleryJun 14, 2021
Sir, Thank you for your fabulous review and very kind comments. We appreciate your feedback and will share it with our team. We hope to continue to bring you items of interest! ~ Victoria
GeorgeNew Braunfels, TX
Jun 12, 2021
Austin Auction GalleryJun 14, 2021
Thank you for taking the time to leave us a fab 5 stars! ~ Victoria
JackieWimberley, TX
Jun 12, 2021
Austin Auction GalleryJun 14, 2021
Thank you for the great 5 stars and for your continued interest and participation! We appreciate it! ~ Victoria
GeorgeNew Braunfels, TX
Jun 12, 2021
Do not hesitate to do business with Austin Auction
Very organized and professional, I will continue to shop here. Thanks
Austin Auction GalleryJun 14, 2021
Thank you for your review and comments! Please always feel free to reach out for condition information or assistance! ~ Victoria
wallaceDeland, FL
Jun 12, 2021
Austin Auction GalleryJun 14, 2021
Thank you for leaving us 5 stars! We are grateful and appreciate your participation! ~ Victoria
MarcHaarlem, NL
Jun 12, 2021
Austin Auction GalleryJun 14, 2021
Many Thanks for leaving us 5 stars. We hope to bring you items of interest in the future! ~ Victoria
ElaineSugar Land, TX
Jun 12, 2021
Austin Auction GalleryJun 12, 2021
Thank you for your participation! ~ Victoria
MarkAustin, TX
Jun 11, 2021
Great finds!
In my opinion, the best Auction House in the Southwest.
Austin Auction GalleryJun 12, 2021
Thank you so much for the amazing compliment and for your continued interest! We are working hard to bring you amazing auctions in 2021!
CecileRehoboth, MA
Jun 06, 2021
Austin Auction GalleryJun 08, 2021
Thank you for your participation and for leaving us 5 stars! ~ Victoria
PhilipAustin, TX
May 30, 2021
Austin Auction GalleryJun 02, 2021
Many thanks for your participation & rating! ~ Victoria
PhilipAustin, TX
May 30, 2021
Austin Auction GalleryJun 02, 2021
Thank you Sir! ~ Victoria
PhilipAustin, TX
May 30, 2021
Austin Auction GalleryJun 02, 2021
Thank you for bidding with us and for taking the time to leave 5 stars! ~ Victoria
YiweiSaint Cloud, MN
May 16, 2021
Austin Auction GalleryMay 18, 2021
Many Thanks for your participation and 5 stars! ~ Victoria
omarJacksonville, FL
May 16, 2021
Austin Auction GalleryMay 18, 2021
Hi! Thank you for rating our gallery! We appreciate your participation! ~ Victoria
ChristophPort Washington, NY
May 16, 2021
Austin Auction GalleryMay 18, 2021
We appreciate you taking the time to share your rating with us. We hope that you will bid with us again soon! ~ Victoria
AlanSan Francisco, CA
May 16, 2021
Austin Auction GalleryMay 18, 2021
Thank you for the 5-star rating! We hope to bring you items of interest in the future! ~ Victoria
JINYorba Linda, CA
May 16, 2021
Austin Auction GalleryMay 18, 2021
Thank you for bidding with our gallery and taking time out to share your rating of AAG! ~ Victoria
GeorgetteNaples, FL
May 16, 2021
Austin Auction GalleryMay 18, 2021
Thank you for the 5-star rating! We hope that you will bid with us again! ~ Victoria
JamesPlano, TX
May 16, 2021
Austin Auction GalleryMay 18, 2021
Many Thanks for your participation in our auction and for taking the time to leave us a 5-star review! ~ Victoria
BillNew Orleans, LA
May 16, 2021
Inaccurate description
The fine Italian wood music box had a near opaque surface finish. Although described as musical instruments on the top, no photo or description refers to the failure in the finish. Items sold online should offer an accurate description.
Austin Auction GalleryMay 18, 2021
I am sorry that you are unhappy with your auction purchase. We work hard to disclose all that we see in our descriptions and gladly answer hundreds of questions on condition for two weeks prior to each auction. The finish is consistent on the music box and shown in all of the images. The box was pictured from all angles. Again, I am sorry that you are unhappy with your purchase. ~ Victoria
SidneyHouston, TX
May 16, 2021
Austin Auction GalleryMay 18, 2021
Thank you so much for taking the time to leave us a 5-star review! ~ Victoria
JamesJacksonville, FL
May 16, 2021
Austin Auction GalleryMay 18, 2021
We are grateful for your participation and 5-star review. Thanks for sharing your rating with us and the Live Auctioneers community! ~ Victoria
MichaelHelotes, TX
May 15, 2021
Austin Auction GalleryMay 18, 2021
Thanks for bidding with us and for taking the time out to share this 5-star rating! ~ Victoria
LauraHouston, TX
May 14, 2021
Good experience, love my table!
Good experience, love my table!
Austin Auction GalleryMay 15, 2021
Thank you for your comments! We are so glad to hear that you love your table and hope that you will find other treasures in the future! ~ Victoria
PARISGarden Ridge, TX
May 14, 2021
AlanSan Francisco, CA
May 14, 2021
Austin Auction GalleryMay 15, 2021
Thank you for your participation in our auction and for taking the time to leave us five stars! ~ Victoria
ChristinaDallas, TX
May 14, 2021
Austin Auction GalleryMay 15, 2021
Thanks for leaving us a 5-star rating, it's truly appreciated! We hope you will find items of interest in the future! ~ Victoria
May 09, 2021
Excellent Experience
They were extremely helpful in the whole process.
Austin Auction GalleryMay 11, 2021
Thank you for your participation and for taking the time to leave a great review! We appreciate it greatly! ~ Victoria
ElizabethAbita Springs, LA
Apr 29, 2021
Wonderful experience
I am so happy I found the lamp I purchased at Austin Auction Gallery. I haven't seen one like this before so it was perfect for my Waterford collection. Take the Gallery seriously when they say to contact them about condition. I went by the pictures solely and I got burned, which is my fault. The knob to turn on the lamp is broken, the fixture is broken and two of the brackets are bent. The pictures of the lamp were artfully taken so as not to show defects. These can all be fixed (hopefully) but buyers should DEFINATELY ask more questions than I did!
Austin Auction GalleryApr 30, 2021
AAG has been in business for 39 years. I can assure you that we do not artfully arrange pictures to deceive bidders. I believe that our 4.75-star rating (out of 5) on Live Auctioneers illustrates this. It would be rather short-sighted to be deceptive on a $125 lamp. We attempt to disclose any flaws/loss that we see and care deeply about forging lasting relationships with our clients. We also take more images than most galleries. Our photographers are supposed to photo both sides, and we did fall down in this case-for that I apologize. I will speak with the photography department about the importance of following the AAG standard of required images (which includes both sides). The lamp had a bulb in it and was functioning at the time of cataloging and photography. Are you sure that the parts you speak of were not damaged in shipping? Feel free to contact me should you wish to discuss further, Thank you. Victoria
SteveBokeelia, FL
Apr 28, 2021
Need better pics of damage and disclosure of items condition.
Need better pics of damages and condition of items.
Austin Auction GalleryApr 29, 2021
Sir, Thank you for your participation in our auction. Whether you are bidding in our auction or another, it is always best to ask for a condition report on your item of interest. We gladly answer requests for reports on condition for 2 full weeks prior to each auction. We answered over 400 questions for the March sale alone. AAG offers 1200 lots per auction and we do our very best to detail structural damage. Most of what we offer are antiques and general loss or wear is subjective. In each lot of the catalog in the condition section, it states that the description does not have a detailed report and to please ask for one. Should you wish to bid with us in the future, please reach out to me directly and I will provide you with reports on all lots of interest. My email is victoria@austinauction.com and I am ready to assist.
RogerAustin, TX
Apr 13, 2021
One of my two favorites
The auction house is only 1.5 miles from me. Love the place. Love the auctions, for years. Spending my children's inheritance.
Austin Auction GalleryApr 16, 2021
Hi! Thanks so much for your review and kind comments! We appreciate your continued interest and hope the kids arent mad at us!;) ~ Victoria
ErikLa Grange, TX
Apr 12, 2021
Austin Auction GalleryApr 12, 2021
Thank you for taking the time to leave us 5 stars! ~ Victoria
JohnnieLockhart, TX
Apr 12, 2021
Austin Auction GalleryApr 12, 2021
Many Thanks for your interest, participation and for taking the time to leave 5 stars! ~ Victoria
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