Bidder Reviews for Alex Cooper (484)

quick shipping and staff was very helpful to answer my questions. how nice it that?! my item was packed nice and tight and delivered to my home with no problens.

Top notch service from A to Z!

in short, Alex Cooper's third party shippers charge about 3x the amount that other auction house who are further away from me charges. For reference, ups told me that it takes $125 to ship 1 woodblock print. And if I were to remove the frame, it would still be $90 to ship just the bare print. Eventually I did pay an exorbitant amount for shipping. And after getting the product, there are definitely a few condition issues that was not disclosed. I went back to view the pictures of the lot, and even zooming in, I could not have seen the flaw. And this is after I called them and specifically asked about the condition before the auction day. The lady on the phone told me "there is nothing to report." so just be aware. I'm not saying people should avoid this auction house. But given what I know now, in the future, I would only bid after talking to shippers first.

Last minute info was added to the listing when I was already bidding on the item. Huge deal Such as defective trigger, i of course didn’t see this add until it was to late, paid to much for a “defect” gift for someone. I felt it was deceptive. I did email about feeling this way. My feelings were not cared for because it’s business and I should have seen the last minute added post in their eyes. I won’t be doing business with them again.

SANE AS ABOVE

i just opened up my shipping of the mahogany coffee table. wow it's so beautiful. LOVE it. thank you so much for all the help and all the questions i had with both of my items. and the moose bronze? gorgeous and it now sits be my husbands flag. thank you.

The piece was just as described with a variety of photographs to see all portions of the artwork available for auction from Alex Cooper. The recommended shipper was very good.

Good knowledge

We picked up our items and found staff to be very responsive, flexible, and respectful. Their onsite showroom is neat, clean, and impressive. This is an auction house that knows what its doing to garner business, and has done so for many years. Kudos!

I am new to the online auction world, and started with this auction. Fantastic experience, easy to facilitate payment and pick up with Alex Cooper. Highly recommend.

Pottery vase with chip on handle (impossible to see in photos) was described as being in "good" condition with no mention of the damage.

Complete overall experience with Alex cooper was easy and smooth. A very positive auction experience.

I will do business with them again item as described and shipper used was excellent everything went seamlessly. Would trust again

Really nice people who answered my questions and helped with the shipping process after I won my items. Much appreciated!

misleading picture and description. bad customers service. will not buy again.

I was satisfied in every way.

I trust Alex Cooper. They are first rate and are very expert at quantifying fair value. I am not looking for diamonds in the rough, just quality at the right price.

all items are good

Very professional, accommodating and responsive in every way. I’ve added them to my list of favorites. Return client already!

Excellent 5 stars.

Everyone that I had any contact with at this auction house was amazing! Very accommodating and met a few requests I had without hesitation. I will definitely deal with them in the future.

I have purchased several lots from Alex Cooper in the past as well. They work with you, describe items accurately, and deliver as promised!

Items are very good