Bidder Reviews for Connoisseur Auctions (312)
3.9 out of 5.0 Stars
1-50 of 312 Reviews
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DanRancho Mirage, CA
May 08, 2024
Unsatisfactory
After waiting seven weeks for item to arrive, an item different than the one I won at auction and paid for was sent. I realize that Live Auctioneers represent a lot of auction houses but my experience with Connoisseur Auctions was not a positive one
Julie Banff, CA
Apr 21, 2024
JoyceFt Worth, TX
Apr 20, 2024
AnthonyDelray Beach, FL
Mar 21, 2024
Very difficult to get a call back or response from Connoisseur
Many email, phone calls with no response or call back.
SondraChico, CA
Feb 15, 2024
Not an honest company
Rec 3 diff invoices for 3 diff amts. Pd 1/2/24 yet still rec invoices for a discrepancy. Finally straightened that out. They are slow to respond, have no interest in cust serv. I've asked multiple times where is my item & rec different responses. After 6 wks 2/15 today I get a note from them that says "sad news" they can't find it. I'll be refunded in 48 hrs. About refunding same day?! I've never had such a terrible experience with an auction house, never again!
LindaLouisville, KY
Jan 13, 2024
DanCarson City, NV
Jan 10, 2024
DouglasAdvance, IN
Jan 06, 2024
DouglasAdvance, IN
Dec 27, 2023
BenStaunton, VA
Dec 26, 2023
They won’t answer your phone calls.
Called multiple times after the auction, they never once answered or responded to voicemails. 2 email addresses listed sent back failure notices. They did answer a question I sent from their website message board but it was just a random generalization, nothing specific about my items. Apparently they sell via consignment so you have to wait multiple people to get off their hind ends. Don’t buy from this company, it’s not worth the stress.
Juan de la Luz Mexico, MX
Nov 27, 2023
RichardIndianapolis In., IN
Nov 18, 2023
TimCharlottesville, VA
Oct 15, 2023
BobbyVirginia Beach, VA
Sep 30, 2023
SophieSaint-augustin-de-desmaures, CA
Sep 30, 2023
DavidDudley, MA
Sep 30, 2023
LindaKings Mountain, NC
Sep 30, 2023
Item not as described
My item was not as described. I have called with no answer. I sent messages to what is listed on their site … all messages were returned to me. I have no other way to contact them … big rip off …. bait and switch.
KevenWest Hills, CA
Sep 02, 2023
BarbaraDeerfield Beach, FL
Aug 26, 2023
Maria ClaraLong Island City, NY
Aug 21, 2023
ChristopherCharlotte, NC
Aug 21, 2023
Good item, easy payment, but poor communication.
As is often the case, shipping items won online (through Live Auctioneers) from auction houses to one's door can be a mysterious and convoluted process. I'm also not sure about Live Auctioneer's new automatic payment service, has some kinks to work out. Anyway, after several days I contacted the auction house to see when the item would ship, didn't receive a response. A few days later it arrived. All worked out, but I prefer knowing status and what to expect per shipping so I can be confident it's on the way and know when to be home to receive it. Generally a favorable experience, just need some improvements per shipping.
JeremySan Diego, CA
Aug 19, 2023
ScottTuscola, IL
Aug 02, 2023
Maria ClaraLong Island City, NY
Jul 11, 2023
CindyFowlerville, MI
Jul 07, 2023
Not what I expected, but I like it.
I ordered cast iron bookends. They were not cast iron and I was very unhappy, But after I looked at them for awhile I decided they were still nice and I decided to keep them. It took over a month to receive them.
MichaelHayes, VA
Jun 20, 2023
RobynBainbridge Island, WA
Jun 10, 2023
First Class Auction House
For whatever reason, the exact item I won was not available. The auction house offered me others quite similar, but promptly honored my request for a refund.
SeanAtlanta, GA
Mar 18, 2023
Shipping Cost
Ridiculous what they charged me to ship a piece of metal intra-state. Item cost $26 and they charged me $15 from N. GA. To Atlanta. And the description was misleading as well but I was going to let that slide.... Very disappointed 😞
RickSugar Grove, NC
Mar 18, 2023
My order was filled correctly and packaged securely
I received my order quickly and in perfect condition.
RobCalgary, CA
Feb 08, 2023
AlanRiver Forest, IL
Feb 04, 2023
BEWARE: They sell fake shipping insurance and deny damage claims
My item arrived damaged. I contacted them to submit a claim. I had to follow up several times to get a response. Ultimately they said my claim was denied and did not provide a reason. I doubt they sold me real insurance. I think they charged me for "insurance" but never paid the premium. DO NOT buy anything fragile from this auction house and DO NOT expect your item will be covered by the fake "insurance" that you will be charged.
JonathanSutton, VT
Jan 29, 2023
EdwardMaidens, VA
Jan 29, 2023
MylesLand O Lakes, FL
Jan 04, 2023
Won a lot, they want to cancel the transaction, and they have not refunded my money!
Poor communication after they tried to cancel my winning bid for a lot they cannot or will not ship. I just want my winning lot or full refund. This has been going on 3 weeks. They do not seem to have their act together, and are keeping the "song and dance" going. They need to be clear in communication and if they cannot ship what I won and promptly paid for, then immediately refund my money. Poor communication and poor ethics! Even sent me another invoice today for what I paid them for 3 weeks ago!
RandallJamesport, MO
Dec 25, 2022
RandallJamesport, MO
Dec 17, 2022
TracieBowie, MD
Dec 12, 2022
JulianBrooklyn, NY
Dec 10, 2022
Gift shop garbage
These mass produced cheap products should not be listed as auction items on this site. Don’t be fooled
MichaelHayes, VA
Nov 29, 2022
MadelynPort Ludlow, WA
Nov 21, 2022
SCOTTCascade, CO
Nov 20, 2022
BeverlyWinthrop, MA
Nov 12, 2022
MarkFort Mill, SC
Oct 30, 2022
ChrisPittsburgh, PA
Oct 24, 2022
MariaAthabasca, CA
Oct 20, 2022
JeffCharleston, SC
Oct 07, 2022
Auction house demanded I pay more for item I won
I won an item from this auction house throughLiveAuctioneers.com and paid for the item in full but they refused to honor the win unless I paid them an extra $180. Very shady and disreputable auction house. Buyer beware!
BowieLubbock, TX
Aug 23, 2022
LindaLongwood, FL
Aug 23, 2022
SaraTucson, AZ
Aug 10, 2022
MichaelHayes, VA
Aug 02, 2022
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