Reviews

Bidder Reviews for Keystone Auction LLC (1,048)

4.6 out of 5.0 Stars

Accurate Descriptions

Quick Responses

Easy Payments

Seamless Shipping

1-50 of 1,048 Reviews

Filter:

All Ratings

Sort:

Highest Rated

Mobile Exchange Gt IncDoral, FL

Aug 20, 2026

CynthiaLaredo, TX

Aug 11, 2026

Great Auction Bundles!! 🥰

Love their bundle jewelry auction!! Beautiful vintage jewelry pieces at affordable auction prices 🥰 🥰 👍 🏼 👍 🏼

Report

CynthiaLaredo, TX

Aug 11, 2026

Love Keystone 🥰

Love shopping with Keystone 🥰 love their prices and always have fun unique items ❤ ️

Report

RobertPine Grove, PA

Aug 9, 2026

Easy transaction

Accurate description, and helpful staff.

Report

Victorian Carved Wood Anniversary Plaque

PATRICKWaynesboro, PA

Aug 9, 2026

PatriciaLas Vegas, NV

Jul 19, 2026

Understaffed and the Process Suffered

I'm used to going through LiveAuctioneers for my won lots. I'm willing to pay the service charge for the convenience, but this wasn't an option with Keystone. I received an invoice that I couldn't pay until I selected my shipping, none of which was the option I wanted. I received a separate email with a phone number for shipping, which was a third party. Very nice person answered and explained the auction house had lost some staff, but they were sure my lots would be processed and shipped (by them) within the week. The shipper was telling me what the auction house should have! With this information, my items (two lots of jewelry) arrive, well-packaged for shipping, but two bracelets were not individually wrapped, just placed in a plastic bag next to each other and without any notices (I assume the auction house of shipper could track the package. One of the bracelets has a scratch on it, which I didn't see in the photos. Fortunately, I purchased this item for my grandniece and didn't pay much, plus she loved it, so no need to return anything. I would bid with Keystone again, but only after checking shipping options and calling the shipper to see if the auction house was fully staffed.

Report

2 Solid Sterling Silver Bracelet 26 grams

Mobile Exchange Gt IncDoral, FL

Jul 16, 2026

All good

Thank you all good 5 stars packing 👌

Report

BrianSquamish, CA

Jul 6, 2026

DarrellJohnstown, PA

Jun 28, 2026

DarwinShermans Dale, PA

Jun 28, 2026

JeffreyPikesville, MD

Jun 20, 2026

Incomplete description

I have been very pleased with several past interactions with this auction house. However, my recent purchase was marred by inaccurate descriptions. To be fair, one problem was addressed when I picked up the item and an offer to pay for a replacement pane of glass was made. I plan on continuing to view these auctions, but verify information before bidding.

Report

RobertDixon, IL

Jun 13, 2026

Veronica Lomita, CA

Jun 13, 2026

Auc

wonderful

Report

JonathanDalmatia, PA

May 29, 2026

Nathaniel Portland, OR

May 29, 2026

German Engraved Religious Calendar Book, 1886

EmmaBrooklyn, NY

May 29, 2026

Communicative and flexible

The product I received was exactly as listed and I'm very satisfied. I had some trouble organizing my shipping (ended up going with uShip for York-> Brooklyn and highly recommend) but Keystone was there to answer any and all questions, and helped me figure out how to best proceed. Would buy from them again!

Report

Hunt Country Furniture Swivel Bar Stools (4)

VictoriaBaltimore, MD

May 29, 2026

RandyNew York, NY

May 19, 2026

This company needs better customer service.

This company needs better customer service. The piece arrived broken at the ankle and after writing, I was completely ignored. I was able to do the repair, but it cost me dearly in supplies. A return note regarding my experience would have been appreciated.

Report

StephenKingston, NY

May 18, 2026

Professionally handled

Bought this item for my wife. Item was shipped in a timely manner and was well packed.

Report

MarieCelina, TX

May 17, 2026

Great auctioneer sells interesting pieces to add to your collections

Great auctioneer sells items as described. Items were sent quickly to the shipping department which is appreciated.

Report

IrenePalmyra, VA

May 17, 2026

Great auction house!

Very impressed with the depth and quality of auction items. Many items are curator worthy. It was worth the 100 mile drive to pick up my items.

Report

19/20th C Two Handled Iron Urn/Planters (2)

Mobile Exchange Gt IncDoral, FL

May 14, 2026

WayneOstrander, OH

May 12, 2026

Great Auction house, my items were exactly as they were described, very well packaged. I

Wow, what a great Auction House Keystone is! Very professional in the handling of the pieces I won the bid on for their auctions again.

Report

LauriePotomac, MD

May 5, 2026

Great auction house

Keystone Auction is always fantastic to buy from. They are well organized, friendly, and helpful.

Report

Walter Dendy Sadler Engraving, Pencil Signed

TimothyLewes, DE

May 4, 2026

Very Professional

Very professional and fast shipping. Would purchase from Keystone Auction in the future.

Report

DavidMacomb, MI

May 3, 2026

Marx Train Set

The Locomotive had damage that was not disclosed in the photos are in the description, making its value considerably less than I paid. Also the S & H For one single boxed train set was $70. Most auction houses are 1/2 that amount.

Report

Vintage Marx Allstate Electric Train Set

Mobile Exchange Gt IncDoral, FL

Apr 19, 2026

Murray Mannsville, OK

Apr 13, 2026

Item was well packaged and taken care of. Good folks to work with. Would definitely use again.

Item was well packaged and taken care of. Good folks to work with. Would definitely use again

Report

RichardChicago, IL

Apr 8, 2026

TammyHoschton, GA

Mar 29, 2026

TimPortola, CA

Mar 29, 2026

Murray Mannsville, OK

Mar 20, 2026

Thank you.

First and foremost, No judgement on shipping PRICE. Here are my details. I made a statement saying I was in no hurry and looking for reasonable shipping. This was my choice. USPS Ground Box was 10 "X12" X3 "and weight was 2 lbs. My Items were several jewelry pieces that cost me $154 after auction and taxes. Shipping cost was $47.24. I did not leave a bad review because I don't know the details on how shipping was done. These folks did help me out to take care of it so that's not a problem. I try to let folks like me out of town know what cost are and had no bad experience with this auction. I am just passing my story.

Report