Bidder Reviews for Keystone Auction LLC (1,025)

Keystone Auction is always fantastic to buy from. They are well organized, friendly, and helpful.

Very professional and fast shipping. Would purchase from Keystone Auction in the future.

The Locomotive had damage that was not disclosed in the photos are in the description, making its value considerably less than I paid. Also the S & H For one single boxed train set was $70. Most auction houses are 1/2 that amount.

Item was well packaged and taken care of. Good folks to work with. Would definitely use again

First and foremost, No judgement on shipping PRICE. Here are my details. I made a statement saying I was in no hurry and looking for reasonable shipping. This was my choice. USPS Ground Box was 10 "X12" X3 "and weight was 2 lbs. My Items were several jewelry pieces that cost me $154 after auction and taxes. Shipping cost was $47.24. I did not leave a bad review because I don't know the details on how shipping was done. These folks did help me out to take care of it so that's not a problem. I try to let folks like me out of town know what cost are and had no bad experience with this auction. I am just passing my story.

Had a very good experience, they are fast and responsive.

Love these items. Great price and well packaged.

1.

Always happy to buy from Keystone. Quality auction items and fantastic service.

Great item and great comunication!

Buy with confidence! Very nice group!

Love my jewelry 🥰 everything excellent condition 👍 🏼 👍 🏼 I just keep coming back 😬 🥰 🥰

Well done and authentic details

Items as described we recommend

Nice Chinese vases. Very good condition. Very happy with purchase.

A great Auction House that responds quickly to questions and is very helpful whether picking up or shipping merchandise.

I am always overwhelmed by the kindness, care, and consideration that I receive from the people who run Keystone Auction. They are entirely willing to accommodate my needs with items they are selling. I would recommend Keystone Auctions to anyone who is looking to purchase items from an online auction.

gold necklace had a knot in it-wasn't disclosed. shipping was kinda slow and communication was just ok. otherwise, items generally as described and I got what i paid for.

Be careful what you order thru them!

Keystone is great to deal with and offer professional, courteous service.

Great to do business with. Would definitely do business with again

Their customer service has always been bad, now it's horrible. I've bid with them for years, no more. They have feuds with their shippers which they made me very aware of. They have mostly poor lots with only a few valuable items worth bidding on. The lot that I accidently bid on was for something that should have never been listed. Absolutely worthless, I wouldn't have paid $5 at a flea market for it, very serious. High buyer's premiums as well. Be very careful here, I wouldn't recommend bothering with Keystone Auctions. I know I won't anymore.

fast, efficient experience-and loved the piece

thank you so much

Keystone was forced to ask for payment over the phone, but they handled it in a good way. They charged for shipping, but the shipping company tried to do it again. When pointed out, delivery was made very quickly. Fastest from any auction house so far. Most sellers/auction houses are good until there's a problem. I've an ongoing nightmare with another auction house. So, first when problems occur, you know if they really are good or not. Keystone passed the test... twice. Most auction houses don't.

experience-thank you so much

I paid Keystone for the lot when asked to do so, then LiveAuctioneers would not ship my piece because I paid "off platform." This was a needless run-around and wasted a great deal of time.

Unique, delightful Item! Shipped very promptly and at very reasonable cost.

I'll be as brief as possible about my disappointing experience with KEYSTONE AUCTION LLC Do not bid on ANY item until the ACTUAL shipping cost is determined. Here's why in a nutshell: My winning bid for a Matthew Lovein Wishkeeper (which did not include the base or the top portion, just the vessel) was $30. After the added taxes, etc. I paid around $45 total. Then I got hit with shipping costs! Im not going to waste my time looking back at EXACT cost to ship from east coast to California (because I have since unsubcribed from ALL online auctions because of this negative experience) was $272!! Mind you, I have won close to a dozen Wishkeepers-ranging in size from small to extremely large (3) and the most I paid was $150 to ship from Florida! I had a phone conversation with both parties handling my complaint, with KEYSTONE, I'm assuming, having the final say in what they would do in order to get my product shipped. The emailed response was the same price quote so I told them to keep the item because I no longer interested in dealing with them. I hope they enjoy this Wishkeeper-bought on my dime! Truly disheartening!!

Always fabulous auctions and the staff is absolutely wonderful! Highly recommend!