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Bidder Reviews for Keno Auctions (23)
4.3 out of 5.0 Stars
1-23 of 23 Reviews
JuneOslo, NO
Oct 23, 2021
EliNew York, NY
Oct 17, 2021
HowardSanta Barbara, CA
Jun 23, 2021
Federal table
I was very pleased with the responsiveness Keno Auctions provided me with my questions. The auctioneer called me directly to speak with me. The photos and details were accurate. Initially I had a glitch with payment, and the auction house immediately contacted Liveauctioneer to correct the issue. Items were shipped promptly and were delivered in excellent condition and a very reasonable price. Would definitely recommend in addition to the UPS store. Thanks again.
DebWest Chester, PA
May 30, 2021
As always … top notch!
Smooth transaction from start to finish! Top notch! As always, a pleasure to deal with. Love my vase!
GeorgeNew York, NY
May 03, 2021
Great item and auction house.
Thrilled with the fantastic horse race watercolor in this lot. Top notch art from Leigh, world renowned dealer in American furniture and art. Picked it up with ease from his gallery in NYC.
MichaelPittsburgh, PA
Apr 29, 2021
JimDenton, TX
Apr 28, 2021
MichaelNew York, NY
Apr 28, 2021
PatrickLoveland, CO
Apr 28, 2021
EarlGarland, TX
Apr 07, 2021
junChengdu, CN
Jan 13, 2021
YangOverland Park, KS
Dec 27, 2020
Leigh is great but shipping is a pain
Leigh is great to work with. Contacted multiple shippers and about 1 month to get my two items shipped finally.
TobinReadfield, ME
Dec 19, 2020
Fixed a shipping issue
Keno Auctions rectified a shipping issue and I received my lot ASAP! Highly recommended
RayHuntington, IN
Dec 17, 2020
RonaldCombined Locks, WI
Dec 12, 2020
Shipping arrangements
Leigh at Keno Auctions was very good at answering questions and following up on requests.. Would buy from him again, but he must get his approved shippers to work better with him and the buyer... Otherwise, he and his company would get an A + + + rating from me as a bidder in one of his auctions... Offers quality items....
NormanWoodland Hills, CA
Dec 09, 2020
do not use the ups for shipping takes ONE month to get a quote
Leigh Keno really tries to help with better shippers.
Keno AuctionsDec 10, 2020
Thank you very much for your kind words! If you or any other buyers ever need my help, please call me on my cell at **********. My Very Best Regards, Leigh (Keno)
MerrieBasking Ridge, NJ
Dec 09, 2020
Detailed Accurate Information for Lots
I would use this auction house again. The descriptions for the items that I was interested in bidding on were detailed and accurate. There were multiple photos so show the lots from various angles.
BruceWeston, CT
Dec 09, 2020
Very unprofessional shipping arrangements; poor communications; voice mailbox always full
Poor shipping arrangements; poor communications
Keno AuctionsDec 10, 2020
Thank you for your feedback. I am very sorry that you had a problem with the shipping companies which we initially recommended and also difficulty reaching us. We have resolved the crating and shipping issues and cleared the mailbox, which we normally check every day. Please accept my apologies. Thank you, Sincerely yours, Leigh Keno
MichaelPittsburgh, PA
Dec 09, 2020
LarrySeverna Park, MD
Dec 09, 2020
JimSouthbury, CT
Dec 09, 2020
Great to deal with!
Very helpful!
Keno AuctionsDec 23, 2020
Dear , Thank you for your feedback. I am very sorry that you did not hear back promptly from the shipping company. We have had unexpected issues with some of the shipping companies which we had listed on buyers 'invoices... ie: they were not responding quickly to requests from buyers. As you know, once I realized this, I emailed all buyers specifically to recommend two additional, vetted crating & moving companies and all issues have now been resolved. I am disappointed that you decided to give our company one star based on not hearing back from a shipper but you are entitled to-and I respect-your opinion. Sincerely, Leigh Keno
RobertNew York, NY
Dec 09, 2020
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