Five Star Auctions & Appraisals
Five Star Auctions & Appraisals provides various auctions and antique collections from around the world, with up-to-date timely reports on worldwide auction information and news. We also provide a convenient platform for antique lovers to exchange and gather information. If you have antiques you would like us to sell on your behalf, or if you would like to receive an appraisal, please contact us today.
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Bidder Reviews for Five Star Auctions & Appraisals (4)
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4 Latest ReviewsSee All
Mar 22, 2016
Currently we are experiencing issues with payment via my DEBIT/Credit Card. The Bank of Nova Scotia card doesn't work as it should, and we are working at it. I don't know for sure whether the card is at fault, or if the technical connection between the auction house and the bank is the problem. So far the auction house has been very accomodating.
Sep 15, 2016
I was the winning bidder for Lot 0248A in their August 19th sale. I received notification and an invoice for $307.50 CAD on 20/8/16. I was on vacation by then and attempted to make payment on my return to the UK on 6th September. I made four attempts to wire payment but their account details do not work. I then phoned the same day and spoke to a Chinese woman with very poor English. She told me she was the only person in the office. She took my credit card details for payment (They have no secure payment system). Several hours later I received an email from a woman calling herself 'Lucy'. She claimed that their small print stipulated that payment and collection had to be made in 5 days and that this is stated on their website. She then claimed that they had returned the object to the consignor. I have been a prominent Asian art dealer for 25 years and normal practice is that an auction house will grant thirty days for payment and send reminders to the successful bidder (this was not done). There is no mention of a five day deadline in the company's invoice to me or in their payment instructions. Even without the fact that August is holiday time it is almost impossible to arrange and deliver an international wire transfer in five days. What I suspect happened is that this company discovered that they had sold the lot cheaply to a dealer (me) and decided to use the small print in their website to keep it for themselves. I note that they have been prosecuted previously for dishonest practices involving ivory. I hope that my feedback will be logged-if they have done this once they will do it again. Best regards, Jonathan Tucker Jonathan Tucker Antonia Tozer ASIAN ART , St James's London SW1Y 6AU Tel. (44) (0) 20 7 ********** Fax. (44) (0) 20 7 ********** Email: ********** Website:asianartresource.com