Bidder Reviews for John Moran Auctioneers, Inc. (415)

The item was as described, and was shipped in a timely manner and was very well packaged to protect it. Thank you.

The folk art piece I bought was very carefully and securely shipped in bubble wrap and styrofoam. The piece was easy to unwrap and arrived safely. I am very pleased with the shipping experience.

Very smooth and efficient end to end-from catalog to registration to bidding to payment to shipping. Would be hard pressed to suggest improvements.

Moran's auctions are always interesting and informative, excellent photography, easy to navigate site, they work hard to make the process easy. Very nice, friendly & efficient staff.

c

The people at John Moran Auctioneers are a class-act! I had the option of picking up my items in person and every employee with whom I interacted was excellent. Highly recomended auction house.

They handled everything from start to finish. It was seamless transaction experience.

Just what I hoped they'd be. Very pleased with the purchase.

Had a big miscommunication with an items description, only found out after it was delivered. I notified the auction house and it was brought to the attention of the management. They took the issue seriously. After the facts were presented and reviewed, a resolution was presented in less than a day. I was impressed on how they live up to the integrity of their company's reputation! I hope other auction houses will follow John Moran Auctioneers, Inc. 's professional and respect for the industry. One of the very FEW honest auction houses that I highly recommend.

A great Auction House.... Have fun bidding!!!

I have won bids on a few items and have always been very pleased with all the help I received and always in a timely manner. Packaging of art is amazing. Definitely will work with them again.

This company is super professional in every way.

Moran Auctioneers have so much going for itself that it seems to be forgetting that a satisfied customer is important to maintain their business. At the premium they want from buyers one would think that some kind of concern for the successful completion of a transaction accounts for something... alas I have not experienced it.

eager to deal with them again

I won an auction item and called the next day arranging for pickup. I stated that I would pay for it when I picked it up to avoid the extra fees. I never received an email with an invoice from the auction house and in the mean time my credit card was charged. When I went to pickup the item I was told they do not always have control over payments through Auctioneers. I even met the person who I talked to on the phone, and he acknowledged that he talked to me about payment. I have dealt with other auction houses in my area and it has never been a problem with arranging to pay in person. Granted it's a small fee, but I would be cautious if you are buying a high ticket item. You might end up with higher bill than you anticipated.

I have bought from them and sold through them; they are professional through and through. My only concern this time was how long it took one of their recommended shippers to ship my purchase-a month! Love the painting and it is the perfect gift for a dear friend.

I've purchased several items from John Moran Auctioneers. Living full time in the midwest and having a home in California, they have been very helpful and flexible on item pick up. My most recent purchase, they provided boxes, wrapping, and muscle to assist. While on site, I noticed an item that wasn't sold and asked about it. They were quick to provide an answer to my query with a phone call. IF IN DOUBT about purchasing an item through their auction process, call and discuss options available. For me, it made the difference of buying or not buying. And the nicest people you might ever have the pleasure of an interaction through an auction purchase!

I won this item almost a month ago, paid for it in full, contacted shippers listed by John Moran, choose one, signed and submitted the release required to the shipper and JM. John Moran has not acknowledged any of my messages or even that I have paid for this item and have gotten no further information from the shipper. I have sent messages to JM and asked Live Auctioneers for help last week. LA response was a stock, "we're so sorry you're having a problem and rest assured we will try to help". I don't understand why buying things at auctions and getting them shipped in 2023 is so torturous!

5 *****

I have purchased several different times from JM and they are very professional in all aspects of the sale.

Beautiful items, fast shipping, great auction house-many thanks!

Highly recommend these professional and courteous auctioneers.

Would highly recommend.