Bidder Reviews for Clars Auctions (1,030)

I have bid on over 100 auctions with Live Auctioneer. I can say with conviction that Clars Auction House is the worst case of bait-and-switch I have experienced. The auction showed a group of small items in all pictures and when the item shipped, it was without a silver capped scottish snuf box. I contacted the auction house and they took over a month to admit that the the pictures were a mistake. They have been unresponsive after that and offered a 'house credit' for use with a future purchase. I dont need a credit for more purchase with a deceptive auction house. You should refund the auction fees because clearly you admit that you messed up. But ethical behavior does not seem to be a speciality here. I have asked LiveAuctioneer to step in and help. We shall see what happens. Needless to say, deeply disappointed at what I see as clear and willful fraud.

Clars has always made any issue I have had right. There have only been a few in ten years of steady purchasing. All good.

I somehow would up duplicating my payment through both Clars and Live Auctioneers. Clars staff were very helpful and had the duplicate payment through Live Auctioneers promptly reversed.

I have sent Clars a list of issue directly to Clars for their awareness. what they do with that info?-time will tell.

Clars is one of the finest auction houses I know...

The item was made of plaster, not carved as described. Glad I didn't pay too much for it. I will never trust their descriptions again. If I can't preview I will not bid. Those of you who bid from a distance... Beware!

Many great items. Quality Auction House.

I have never experienced such treatment in bidding on auction items. I have notified Liveauctioneers of the PROBLEMS with the transaction. I do not think I would recommend ever doing business with CLARS Auction to ANYONE-EVER. some thing was terribly wrong with buying at auction-Back in December 2024 CLARS said it would cost nearly $700 to ship. Then they said someone from a shipper picked it up, Then CLARS said they couldn't find the clock. then CLARS put it back up for auction in MAY 2025. I purchase for more than twice what I purchased it for in Dec 2024. I guess this someone is a sucker.

Clars photos and description were spot on. Their shippers list is detailed and helpful. Use it. The team at UPS Store 2080 was amazing-very quick pickup, careful packing and shipping fragile pottery.

They were great to work with

Clars Auction was very accommodating with excellent communication. They did a great job shipping my items to me in very timely manner. Many thanks.

I have bought several items from Clars and each time they are exactly as described and reasonably priced. Their recommended shipper Premier Pack and Ship also does a great job of packing fragile valuable items for international shipping. Both companies are highly recommended!

I've been buying from Clars for more than 20 years, and selling too. They have always been great to deal with-friendly, professional and helpful. Can't recommend them more highly.

My shipping costs were very reasonable. Quite often the shipping quotes I get from various auctioneers are outrageous.

They play the game

N/A

Clars always has interesting and desirable items. It’s a go to auction for me

I had purchased from them about four previous times and it has always been a smooth transaction every time.

No complaints. I did ask for a condition statement via the LiveAuctioneers link, but didn't get a response until I emailed them via my gmail. Chose Jack London mail again for shipping. Good job. For a medium painting from SF area to Monterey the cost was $110.

Perfect auction house fast response billing shipping turnaround time all was great thank you

clear communication, fast service.

The whole process from start to finish was run effectively and efficiently. There seemed no issue with interacting with a new international client, and business was very easy to conduct. I was really delighted by the speed of pickup and despatch and thrilled with the lot I won! All kudos to Clars!

Real