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Bidder Reviews for Fortune Auction Gallery (87)
4.2 out of 5.0 Stars
1-50 of 87 Reviews
CliffDallas, TX
Dec 28, 2024
False
Bid at your own risk with Fortune Auction Gallery. Their online item descriptions are incorrect, misleading and completely false in many instances. I have won items in multiple auctions and I have been utterly disappointed time and again. Representing a print as an original painting is dishonest and bad business. I highly recommend you bid at your own peril.
PatsyDallas, TX
Nov 17, 2024
CheriePhiladelphia, PA
Nov 16, 2024
Does not ship. Shippers they recommend are not reliable.
It’s weeks later and emails later with recommended shippers and I still do not have my items. I’m frustrated and I will never do business this way again with an online auction house.
TemuriRockville, MD
Nov 09, 2024
DouglasSouthern Pines, NC
Nov 02, 2024
Patricia Dallas, TX
Oct 19, 2024
CalvinHouston, TX
Oct 19, 2024
KatherineDallas, TX
Sep 19, 2024
Frames fell apart
Unfortunately a complete waste of money. I ended up throwing both items away the second I brought them home. One of the frames literally fell apart as I was carrying it to my car, the other was about to. Also bugs crawling around the prints under the glass. Prints were both extremely yellow and gross. It was my fault for not asking more questions about the quality of the items, but I did not expect a gallery to think it is ok to sell items in such poor condition. However, they were very responsive and easy to deal with. Again, my fault for not asking more questions, just annoyed I wasted a good amount of money.
MontyCollege Station, TX
Jul 28, 2024
FrankGainesville, GA
Jun 04, 2024
Seamless outstanding communication coupled with excellent service
GREAT GROUP OF PEOPLE TO DEAL WITH!
SergeiStaten Island, NY
Jun 01, 2024
Very good auction! I'm very glad to have a deal with you. Fast shipping! 5 stars + + + + +
Very good auction! I'm very glad to have a deal with you. Fast shipping! 5 stars + + + + +
EmilyDallas, TX
May 11, 2024
MikeCentral Point, OR
Apr 10, 2024
NEGLECTED TO STATE OR SHOW PHOTOS
NEGLECTED TO STATE OR SHOW PHOTOS THAT INDICATED THE STICKER ON IT STATING IT WAS MADE IN CHINA, I would have never bid on it had I known that
ShannonHouston, TX
Mar 30, 2024
Curtis Allen, TX
Feb 24, 2024
VladBrooklyn, NY
Dec 27, 2023
BarbaraDeerfield Beach, FL
Jul 18, 2023
Reasonable Shipping Cost
Beautiful condition item. A bit slow on shipping but still very satisfied. A + + +
CaraHouston, TX
Jul 15, 2023
IvanBrooklyn, NY
Jul 09, 2023
Unmatched description of items
Seller not responding for wrong condition report of the item, no honest seller.
Fortune Auction GalleryJul 10, 2023
Dear bidder, 1) according to our terms and conditions, all items are SOLD AS IS, WHERE IS, 2) we have asked you to return the item to us if the item is not to your liking only because you were one of our long-time customers, even though we don't usually offer returns. We did not hear back from you regarding the return since. In between these conversations, you kept asking for a partial refund, but we have told you we do not offer partial refunds because this is NOT eBay. We have tried to our best to work things out with you but doesn't seem like there's a way to get through to you which is quite unfortunate.
ChuanOcean, NJ
Jun 14, 2023
Andy Houston, TX
Mar 28, 2023
auctioneer Does not reply message
auctioneer Does not reply message
Fortune Auction GalleryMar 28, 2023
Hello , It's so unfortunate to see that you have left us with a one-star review. We have not received any emails or records of phone calls from you. You could have also contacted us via LiveAuctioneers message system and we would respond to you in a timely manner. If you have any questions or concerns, please call us at ********** or email us at **********. Regards, Fortune Auction Gallery
JeniferSouthlake, TX
Mar 19, 2023
PeteLago Vista, TX
Dec 24, 2022
jinazhongBeijing, CN
Jul 24, 2022
The packaging is excellent and will be auctioned again. thank you
The packaging is excellent and will be auctioned again. thank you
ThanhWindsor Heights, IA
Feb 23, 2022
LeslieMckinney, TX
Feb 12, 2022
PaulGrayland, WA
Jan 16, 2022
ArielLilburn, GA
Dec 23, 2021
DorothySpringfield, IL
Nov 13, 2021
julieSarasota, FL
Sep 18, 2021
cunyan???, CN
Sep 16, 2021
LeroyAnnville, PA
Jul 31, 2021
LauraAurora, IL
Jul 10, 2021
Fabulous people to do business with
I had a fantastic experience with Fortune Gallery. They made everything so easy from payment to shipping. I was pleasantly surprised to see that my purchase arrived in the original box too. Bonus for me. Thank you all and I will be doing more shopping with you in the future.
RobinDallas, TX
Jul 04, 2021
One item description was incorrect
The amber beads they sold me were plastic with glitter inside, no bugs in resin.
jinazhongBeijing, CN
Jun 02, 2021
WongSerdang, MY
May 15, 2021
ThomasPlano, TX
Mar 20, 2021
Very professional
Good company to buy from. Easy to communicate with and accommodating on pick up days.
HaopengFremont, CA
Jan 02, 2021
SueNew York, NY
Nov 17, 2020
poor Communications
Well I got my bid, I didn't understand how to pay it or it wasn't clear also how to contact them. And pay the bill. I think that's liveauctioneers 'could have been a little more helpful as well.
Fortune Auction GalleryNov 18, 2020
Dear , Thank you for your feedback. We're constantly striving to improve our customer service. Our payment instructions and shipper's information are both clearly written on the invoice. We are always reachable by phone or email to answer any questions you have. Although we have emphasized that you needed to arrange shipping for your item by contacting our authorized shippers when you made the payment over the phone, we guess you might have just forgotten to do so. We are certain that you will have a better experience with us next time. Regards, Fortune Auction Gallery.
WayneTemple, TX
Nov 16, 2020
JohnCedar Park, TX
Sep 05, 2020
Some of the pieces were broken.
Some of the pieces were broken. But that wasn’t mentioned in the description.
Fortune Auction GallerySep 05, 2020
Hello, Thank you for your feedback. Condition reports are provided based on the bidder's requests. You are welcomed to request a condition report before you place a bid next time. If the items are broken during the shipping process, please contact the shipper directly to have the issue resolved. Regards, Fortune Auction Gallery
SamEagle, ID
May 03, 2020
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