Bidder Reviews for Iroquois Auctions (141)
4.2 out of 5.0 Stars
1-50 of 141 Reviews
DougIndianapolis, IN
Oct 29, 2025
Honerable Auction house
I have a great deal of confidence and respect for the way they do business.
joshBen Wheeler, TX
Oct 27, 2025
DavidHastings, NY
Oct 26, 2025
JohnWilliamstown, NY
Oct 26, 2025
StephenWhitehall, MT
Apr 02, 2025
PAULReno, NV
Apr 02, 2025

PatrickBeach Lake, PA
Mar 29, 2025
High packing costs
They charged me $20 to pack one coin in a plastic bag and put it in a 9x6 envelope. It probably cost them 50 cents for packing materials. They never sent me a tracking number, so I couldn't track it. Needless to say, I won't be buying from them again.

Iroquois AuctionsMar 29, 2025
I PAY MY EMPLOYEES $17.00 PER HOUR TO TAKE HIS PACKAGE TO THE POST OFFICE 14 MILES ROUND TRIP 2 TIMES; ONE TO GET EXACT SHIPPING CHARGE THEN WHEN HE PAYS THE SHIPPING CHARGES THEY GO BACK AND SHIP HIS PACKAGE. EVERY ONE PAYS AT LEAST A $20.00 SHIPPING CHARGE. IF THIS PERSON READ OUR TERMS WHICH CLEARLY SATES A $20.00 FEE WE WOULD NOT HAVE HIS ISSUE. AS FOR NOT BUYING FROM US AGAIN I WILL NOT LOOSE ANY SLEEP FROM HIS PROBLEMS. THANK YOU, JERRY
johnnyMilwaukee, WI
Mar 24, 2025
NoelHenderson, NC
Mar 22, 2025
DaveMilford, NE
Mar 22, 2025
BobMancelona, MI
Mar 22, 2025
Shipping
Over charges on shipping to cover his employees pay. That's what the buyers premium is for. Needs to find a much better shipping process. My last auction.

Iroquois AuctionsMar 22, 2025
I HOPE IT IS THE LAST AUCTION WITH US. IF YOU WANTED BETTER SHIPPING YOU HAD THE OPTION OF SHIPPING IT YOUR SELF; INSTEAD OF COMPLAINING AFTER THE FACT. THE BUYER PREMIUM IS NOT FOR SHIPPING. HOW DID YOU COME UP WITH THAT GREAT IDEA. THANK YOU, JERRY
ThomasHoliday, FL
Oct 17, 2024
You can only send a check and it was lost. i sent Payment by paypal
Great staff and auction items
SusiePlacentia, CA
Aug 26, 2024
Shipping quotes outrageous
I was hesitant to write a review, hoping there would have been a solution to the outrageous quote I was given for shipping... I bought 4 small cast iron banks in 1 lot in April..... It took quite awhile for the shipper to actually contact me after attempts I made to them.... I was then sent an invoice to pay almost 130 dollars to ship a lot which should have max been approx 50 to 60 to ship { I know this from the numerous auctions I have bought from over many, many years }.... Anyhow, I questioned the quote and the shipper gave me the excuse that because I lived on the west coast, my cost was related to that... Amazing that other auction houses that I have bought from with similar items, etc. have never reached a quote that was so absord.... I explained to the auction house owner what had occured and he arranged to have shipping reexamine the quote.... They took approximately 8 dollars off the original 130 dollar quote, which brought it down to a little over 122 dollars, if I remember correctly, which was still an insane shipping quote at 8 dollars off... Anyhow, I asked if the auction house could just resell my lot since I already paid for it and send me any profit from it to help off set the cost I originally paid.... I never heard back anything from the auction again..... I was fortunate to only buy 1 lot from this auction house and thus my loss was minimal.... but lesson learned that when auction houses only uses 1 shipper, and that shipper can charge whatever they want because they realize there is noone else around to ship.... there is a pick up fee which is also added in and the supply cost of the materials seems really high, making the quote nuts.... The owner of the auction house did try, but in the end, if there is no competition for shipping.... shipping quotes will be what I, and it looks like others have experienced... quotes that make no financial sense except to the shipping company themselves when they gouge prices and make a very big profit for themselves

StanRensselaer, NY
Jun 21, 2024
They wanted 180 dollars for delivery. I spent less than 70 on the items
I am now actively looking to make certain the items are as described and shipped by the auction house.

Iroquois AuctionsMar 29, 2025
THIS MAN BOUGHT HUGE TRAIN EMPTY BOXES THAT COST A HUGE PRICE TO SHIP. WHAT YOU PAY FOR SHIPPING HAS ABSOLUTELY NO BEARING WHAT YOU PAY FOR THE ITEM. IF YOU THOUGHT YOU COULD GET A BETTER PRICE FOR SHIPPING WHY DID YOU COMPLAIN IN THE FIRST PLACE; YOU HAD THAT OPTION. YOU COULD HAVE TOLD US HOW YOU WANTED THEM SHIPPED. THE UPS STORE TRIED TO WORK WITH YOU BUT YOU DO NOT KNOW WHAT YOU ARE TALKING ABOUT. SHIPPING IS VERY EXPENSIVE. THANK YOU, JERRY

Dudley Tomah, WI
Jun 09, 2024
StevenPhoenix, AZ
May 16, 2024
MarkAlbany, NY
May 15, 2024
WayneBrooklyn, NY
May 14, 2024
Pleasant manner on the phone call
I called to request the steam engines be packed carefully and, as it turns out found out they would be driving to the NYC area for other reasons. I paid a fair shipping cost and it was delivered in person, a bit early, but thankfully my wife took the day off from work to receive it. I would happily buy from Iroquois Auctions again and also recommend them.

JeffErie, PA
May 14, 2024

BryanTorrington, WY
May 13, 2024
shipping lies
They say in house shipping but that is a bunch of BS. What they do is get the local UPS store to come get your items and then ship for the usual UPS astronomical price. I overpaid for these two lots already and now with the extra 120 dollars for shipping, I will be lucky to break even. Iroquois is going down as a "never buy from again" auction house. sad.

JakeVilonia, AR
May 12, 2024
DougRockford, IL
May 12, 2024
MikeBridge City, TX
May 11, 2024

Hamilton Duluth, MN
May 11, 2024
Outrageous shipping charges
Their page on live auctioneer stated In House Shipping. What IT ment was, they called UPS store to pick up for a $15 charge. Shipping for four small empty American Flyet trains set boxes from Indiana to Minnesota was $121.00. So my items rhat had a hammer price of $60 had a total delivered price over $200.00. A unsustainable business model IMHO.

Iroquois AuctionsMar 29, 2025
YOU NEVER CALLED US TO COMPLAIN ONCE. THANK YOU, JERRY

ElizabethDania Beach, FL
May 11, 2024
Could not be happier...
Bid with confidence... Iroquois Auctions is a terrific auction house!!!
tomSarasota, FL
May 11, 2024
I’m being charged $107.94 dollars to UPS ship a $30ish item that doesn’t weigh a pound? Cancel it!
I’m being charged $107.94 to ship a $30 item that weighs about a pound? Huh!. Never again …

FredricStow, OH
May 11, 2024
First time with Iroquois; won't be the last
This is a hidden jewel of an auction house. Nice items, questions answered quickly and politely, smooth bidding through LiveAuctioneers. What really impressed me, however, was that delivery was directly to my front door by the auction house's driver. And I'm two states away. No USPS, no UPS. The Iroquois driver brought it right to me, and I checked out the items right then before he left. Cost a few bucks more, but that's great service. It was my first auction with Iroquois; it won't be my last.

RobbinsN Franklin, CT
May 11, 2024
Says in house shipping but then sends out to a UPS Store
Says in house shipping but then sends out to a UPS Store

Iroquois AuctionsMar 29, 2025
DID YOU EVER CALL ONCE TO COMPLAIN TO US ONCE?. THANK YOU, JERRY

CYNTHIANottingham, NH
May 09, 2024
RolandOrchard Lake, MI
May 09, 2024
GloriaWashington, WV
May 06, 2024
Very Happy
I’m very happy with my purchase. The auction house answered all of my questions quickly. The item was perfect. Amazing delivery for this fragile item! Thank you so much!
AlanRancho Palos Verdes, CA
Mar 23, 2024
JacobTowanda, PA
Feb 16, 2024
JeffMontgomery, TX
Feb 16, 2024
RANDALL. 45 magazines no longer made. No mention that prior owner name scratched on each mag...
I purchases RANDALL. 45 magazines that are no longer made and collectors items in the condition presented. Pictures did not show prior owners NAME scratched on every magazine and on each side. That made the magazines only good for scrap and devalued.
EdwardCoopersburg, PA
Jun 04, 2023
Recieved these beautiful plates on time as scheduled.
Received beautiful KPM plates for daughter-in-law's birthday. They wi be an excellent heirloom item
PattyFredericktown, OH
Jun 01, 2023
Easy process, Honest Auctioneers
When I first read all the details required for bidding, I was a bit nervous it may be complicated. But gotta tell you, I love the honestly. It was not complex, sent check, they verified that it was received. Contacted me on shipping and items were packed extremely well (glass mugs), and processed exactly as stated. Id rather know the true length of time to expect than constantly wondering. Thanks
DanaWest Bend,, WI
May 31, 2023
Very Dissatisfied
After buying antique General Store cabinetry for more than 40 years I’ve never had worse service and poorer quality of purchased items First issue was payment in check, money order or wire transfer should have been first tip.. no credit card accepted, of which purchase payment can be stopped Secondly it took more than a month and a half to receive my purchased item Third, photos were No Where near actual condition of item Photo shop should never have been created A Caution to those dealing with Iroquois Auction A major caution to all! ll Very very disappointed
NaderEpping, NH
May 29, 2023
Iroquois Auctions is one of the most user friendly auctions
Iroquois Auctions has very responsive customer service with very reasonable shipping cost and time.
adamCharlottesville, VA
May 19, 2023
I got my items and you'll get your five stars! I love my items.
This auction takes awhile to get your stuff but I got everything in perfect condition. I even used to the packing materials to ship things!
CharlesHagerstown, MD
May 16, 2023
NEVER AGAIN
I EMAILED TO SEE IF MY PAYMENT WAS RECEIVED, AND NEVER GOT A REPLY. THEY DO NOT SHIP BUT THIER OUTSIDE SHIPPER CHARGED $87.31 TO SHIP A 12 "DIAMETER THERMOMETER BY STANDARD UPS.

Iroquois AuctionsMay 17, 2023
WHAT THIS ONE SIDED PERSON FORGOT TO TELL YOU WAS WE DO IN HOUSE SHIPPING WHICH HE LIED ABOUT. WE WENT TO NEW YORK CITY, LONG ISLAND, BROOKLYN, ALL OVER PENNSYLVANIA AND MANY OTHER PLACES IN BETWEEN. THIS 12 INCH THERMOMETER HAD ROUND GLASS AND WAS ALMOST 100 YEARS OLD AND NEEDED CAREFUL PACKAGING. THIS MAN AT ALL TIMES HAD THE ABILITY TO SAY I WANT ANOTHER SHIPPER BUT HE CHOSE THE UPS STORE WHO IS DOING A EXCELLENT JOB. HE ALSO FORGOT TO SAY IT ARRIVED IN EXCELLENT CONDITION. I HAVE 2 FAMILY MEMBERS THAT WORK FOR THE US POST OFFICE AND SHIPPING CHARGES FOR FED. EX., UPS AND THE POST OFFICE AND MANY OTHERS HAVE ALL GONE UP. IT IS NOT MY FAULT OR THIS MANS FAULT FOR THE PRICE INCREASES. AS FOR RETURNING EMAILS I PERSONALLY MAY HAVE MISSED A FEW BUT MY TEAM TRIES TO SERVICE ALL EMAILS. I AM A PHONE PERSON AND STILL LIKE TO TALK ONE ON ONE TO ANYONE WHO LIKES TO CALL ME. I STILL PICK UP THE PHONE EVERY SINGLE TIME. THIS MAN HAD MY PHONE NUMBER BUT HE WAS TO BUSY TO CALL ME. AS FOR HIS COMMENT NEVER AGAIN; I PRAY I NEVER HERE FROM HIM "EVER AGAIN". THANK YOU, JERRY PS WE ARE A SMALL AUCTION HOUSE NOT A LARGE ONE; WE DO ARE BEST FOR YOU EVERY TIME WE CONDUCT A AUCTION AND MOST OF ALL APPRECIATE YOUR BUSINESS EVERY SINGLE TIME.
StephenAltamont, NY
May 15, 2023
WilliamJamesville, NY
May 09, 2023
ThomasFallbrook, CA
May 07, 2023
MichaelNew London, NH
May 07, 2023
First Time Bidding Here, it was GREAT
First time dealing with the auction house and it was a great experience. Everyone was super helpful. My items were all very fragile and everything was brought to me in excellent condition. Had a great conversation with the auctioneer even though he was very busy he spent time chatting. Definitely looking forward to the next sale
May 07, 2023
Would do business again with Iroquois.
Overall had a good experience with Iroquois Auctions. Only major problem was trying to type their name correctly.
SharonHurley, NY
May 06, 2023
KeithCrompond, NY
May 06, 2023
Iroquois Auctions are Excellent
I cant say enough good things about Iroquois Auctions, I went personally to pick up my item. I can only say 10 stars from friendly to personnell! These are guys the real mecoy!
mvintageKittery Point, ME
Mar 20, 2023
I paid for items and shipping about $300 or more got nothing.
I paid for items and shipping about $300 or more got nothing.

KenDuncanville, TX
Aug 10, 2022
Do not use Ronald Novak to ship your items.
Had issue with rugs, good communication. Do not use Ronald Novak to ship your items. Over charged and bad boxing costs twice what it should have cost.
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