A Big Rock Auction

They never shipped my item. I lost over $4, 000.

still won't answer my phone calls or even respond to calls or emails. would like some help on your end, before I contact BBB! SPIDER

auction of 11/17/2015 1st they demanded payment by bank transfer for ($177.99) 2nd they do not return phone calls 3rd item has been paid for over a month 4th won't respond to emails either 5th any longer with this I contact the BBB SPIDER

Was sent the wrong item after 28 days of waiting and emailing back and forth (I think this was on purpose, so I was over the 30 days to get my money back). Sent it back and they sent the item ordered, Kinda.. What was in the picture and what I ordered looked like night and day. The ring I received looked like the stone was cut with a butter knife. I was to emberressed to give to my wife as a gift it looked so bad. So told her about it and showed it to her.. She laughed and said thats sweet, Hope you can get your money back.. I have emailed Big Rock a few times and no response.. I got took of this deal!!! Well my 6 year old daughter has a nice 450.00 costume jewelry ring now I guess....... Be aware before buying from Big Rock Auctions!!!!

I talked to the representative twice to e mail me the pay request and.. Nothing. After that I left several messages on their voicemail and still no response. Perhaps they do NOT want to sell me the item I have won in their auction. Next time I'll see any auction by this company I will ignore it

Item paid for and not shipped. Will not respond to my emails. Will file complaint with BBB. Have email live auctioneers without response.

Refuse to answer my emails. Auction in November. Item paid for within 24 hours ($750). Item not received yet. WILL NEVER DEAL WITH THIS AUCTION HOUSE AGAIN.

very dissatisfied with A BIG ROCK AUCTION on item # 78107 from auction on Oct 27th! I made a mistake even bidding on their auction of Nov 17th item # 56399