About Us: We are the highest rated eBay Live auctioneer in the world with 20,000+ feedback! We were the 2005 Existing Business of the Year in Johnson County, Kansas. We are members of both the National and Kansas Auctioneers Associations. Our 10,000 square foot live auction facility is located in one the wealthiest counties in the United States. We provide fast and accurate automated clerking and cashiering for quick settlement. We were the first registered eBay Trading Post in Kansas City and are one of the largest in the country. Company History: April 4, 2007 - Sunflower Auction and The Online Company officially merge. Their respective web sites are combined into a single, new website www.sunflowerauction.com. July 29, August 1 & August 4, 2006 - The Online Auction Company attends the annual Dresden Days street fair in Dresden, Ohio. The company set up a booth to provide consultants and collectors with information about its auction consignment services for Longaberger baskets. The booth also showcased an award basket collection to be sold at auction in August and invited visitors to register for a drawing for their choice of five Longaberger purses. March 16, 2006 - The Online Auction Company is formally recognized as The 2005 Existing Business of the Year in Johnson County, Kansas at a ceremony held in the rotunda of the state capitol in Topeka. State Representative Ray Merrick is on hand to present the award. September 21, 2005 - The Online Auction Company launches a new eBay template powered by Infopia which brings a shopping cart, automated checkout, account login with order history and tracking information, mouse-over pictures and real-time shipping calculations to its eBay listings. July 30, August 2 & August 5, 2005 - The Online Auction Company attends the annual Dresden Days street fair in Dresden, Ohio. The company set up a booth to provide consultants with information about its auction consignment services for Longaberger baskets. The booth also showcased a rare basket collection to be sold at auction in August and invited visitors to register for a Berry Pottery drawing. January 24, 2005 - The Online Auction Company moves into a new 10,000 square foot, state-of-the-art online auction facility and drop-off store located at 7337 West 161st Street in Overland Park, Kansas. December 7, 2004 - The Online Auction Company reaches the 10,000 Shooting Star feedback level on eBay. August 15, 2004 - The Online Auction Company becomes the first registered eBay Trading Post in the greater Kansas City metro area. April 30, 2004 - The Online Auction Company celebrates its fifth anniversary on eBay. January 2004 - The Online Auction Company moves into a new state-of-the-art auction facility and drop-off store located at 7320 West 162nd Street, Suite 105 in Overland Park, Kansas. November 9, 2003 - The Online Auction Company conducts the first ever online-only live auction through Proxibid. August 8, 2002 - The Online Auction Company files articles of organization with the Secretary of State to become a Kansas Limited Liability Company. February 27, 2000 - The Online Auction Company changes its eBay id to theonlineauctioncompany April 30, 1999 - The Online Auction Company first registers on eBay under the user id g12pfist34 Frequently Asked Questions: What happens if an item doesn't sell? We sell over 99% of the items we accept, so it's rarely an issue. We place a great deal of emphasis on getting the right items, so the selling takes care of itself. In the rare event that an item doesn't sell, we will simply relist it in the next auction. What happens if an item is returned? We only accept returns if an item was listed incorrectly. We have very few returns, but if an item is returned, we will simply relist the item in the next auction. Are My Items Insured? Yes, from the moment the items leave your hands to the moment they are received by our buyers, all your items are fully insured. Do You Use Reserves? We sell 99% of our items with no reserve. Our experience has taught us that this is the way to get the most money for the vast majority of items. We will only consider using a reserve on an extremely rare or obscure item where there are only a few potential buyers. Who Sets the Price? The final selling price is set by the market. In the auction method of marketing, each item is sold to the highest bidder. Our job is to get the most bidders to the sale to bid on the item. For an estimate of what your item is worth, please check eBay's completed auction search, email us, give us a call or bring your item by our drop-off location. Who Sets the Starting Price? In an auction, the starting price is largely irrelevant, it's the final bid price that really matters. On most eBay items, we start the bidding at $9.99 since that is where eBay breaks their insertion fees. Live auction bids are normally opened on the floor at the suggestion of the auctioneer. How Long Does the Whole Process Take? It depends on when we receive your items in relation to the date of our next auction and how quickly our buyers pay for their items. It can take several weeks to prepare a large collection for auction, but only a few days for a single item. Once an item is sold, it can take several weeks to collect the payment and make sure the buyer receives the item in satisfactory condition. At that point, we can mail your check. What Factors Make You Successful? We know our products, we guarantee our merchandise, we have a recognizable brand name, we have an excellent feedback profile, we combine shipping, we ship internationally and we use traditional advertising to support our auctions. Do You Have Any References? Yes, we have over 50,000 of them. Check our eBay Feedback profile. 99.6% of our customers had something positive to say about their experience with us. This is one of the toughest standards to achieve in the business world today, and we are extremely proud of our commitment to customer service. Also visit our Testimonials page.
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