Reviews
Bidder Reviews for Ashcroft and Moore LLC (284)
TOP RATED4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 284 Reviews
StephenRancho Cucamonga, CA
Sep 4, 2025
Nice Auction House, but no in-house shipping, so get a shipping quote first.
Ashcroft and Moore was great, but I can't say the same for one of their recommended shippers. I was quoted $45 "to pick up, package, and ship your items" via USPS Priority, so I authorized them to pick up my items. I then receive an invoice for nearly $70 for shipping via UPS Ground. When I called them out on their original quote, they then claim USPS Priority would be more than UPS (which I know is not true). At this point, they have me at a disadvantage, so I paid the extortion and moved on.
RogerWilton Manors, FL
Aug 17, 2025
Buyer Beware-Check Shipping Costs
This item apparently was of a fragile nature. The auctioneer should have advised potential bidders of this of this significant fact. The shipping quotes were $550 to $700 for a $60 item. This was a omission of a material fact about the item that should have been disclosed. I did pay for the item. The auction house did not even bother to answer any of my emails sent to them regarding the shipping costs and/or other questions that I had.
PatrickPhillipsburg, NJ
Jun 10, 2025
SteveBellevue, WA
Jun 10, 2025
Grossly misrepresentatve statement
Claim that quartz crystals had tested positive on a diamond tester was a gross misrepresentation of what was for sale... Herkimer diamonds.
MinaFalls Church, VA
May 15, 2025
JanellaNew City, NY
May 15, 2025
KellyReston, VA
Mar 29, 2025
VirginiaOkemos, MI
Mar 26, 2025
JeremyKingwood, TX
Mar 26, 2025
RandyFairfax Station, VA
Mar 26, 2025
PhilEvansville, WI
Mar 1, 2025
BonnieHuntingdon Valley, PA
Feb 21, 2025
JohnKillingworth, CT
Feb 20, 2025
Great stuff, described accurately.
Always something great in every auction. Easy to work with and very flexible with pick-ups. Would highly recommend.
DavidChicago, IL
Jan 11, 2025
RachelNew Orleans, LA
Jan 3, 2025
My ALL TIME FAVORITE AUCTION HOUSE!
They offer such unique and special items and are wonderful to work with. I wait with baited breath until your next auction....
GabrielleNew Hope, PA
Dec 31, 2024
DiegoHidalgo, TX
Dec 4, 2024
JohnBradfordwoods, PA
Nov 15, 2024
XeniaNorth Bergen, NJ
Nov 14, 2024
Nice people
Repeat buyer. They have the coolest stuff and I really appreciate how nice the staff is.
PeterLorrach, DE
Nov 14, 2024
A Fraud
They need you to organize package and postag yourself, in my case 360 $for a 60 $item.
Ashcroft and Moore LLC
Nov 14, 2024
We're sorry that you are discontent with the cost of international shipping rates. Our terms clearly state that the Buyer must arrange their own shipping. There is nothing fraudulent about your transaction.
StevenLincoln, MA
Oct 3, 2024
The item was not described correctly.
Item listed was much larger than it was. They mischaracterized this item.
Ashcroft and Moore LLC
Nov 14, 2024
Measurements were included in the description.
DanielBaltimore, MD
Sep 5, 2024
RobertPrairie Grove, IL
Sep 5, 2024
ElizabethPennington, NJ
Jul 19, 2024
AnthonyBaltimore, MD
Jun 13, 2024
smooth experience
everything accurately shown and described, simple pickup, pleasant and helpful staff
XeniaNorth Bergen, NJ
Jun 13, 2024
Friendly and helpful
Courteous, helpful, assisted by loading item into my car. A pleasure to shop with
JimNorwalk, OH
May 2, 2024
paulEdmond, OK
May 1, 2024
7 weeks later and still no item
I elected to use the recommended shipping company. After 7 weeks I still do not know the status of shipping. I have called and emailed both the shipping company and Ashcroft and Moore many times. No one answers. I have no idea if anyone has the item or will ever deliver the item. I understand that there was a large number of items at this auction. But there is no excuse for the lack of communication. Clearly this reflects poorly on all involved.
BradWinter Haven, FL
Apr 29, 2024
MichaelNew York, NY
Apr 8, 2024
Irresponsible
In the small print of the sale it said, as I found out afterwards, that all items not being picked up would be handed over to one specific company. This company is not responding. I do not know after one month where the item is. I did not receive an answer or a quote from the shipping company picked by Ashcroft and Moore. When asking for help, Ashcroft and Moore claim that they not responsible anymore. Indeed!
Ashcroft and Moore LLC
Apr 11, 2024
We are sorry to receive this one-star review as we've tried to make potential buyers aware, across several channels ahead of the sale, that there were special circumstances surrounding this sale, including in the terms and conditions of the sale.
CharlesDenton, NC
Apr 2, 2024
StephenOldwick, NJ
Mar 7, 2024
StevenMorton, IL
Mar 1, 2024
Whne the cost to ship an item is 10x more than I know it should, that is disgraceful/
I even asked to have the photo taken out of the frame and shipped that way, they refused. Will nevcer deal with this company again and please be aware of companies trying to ********** you on shipping charges. That part of any auction should not be there to be profitable!
Ashcroft and Moore LLC
Mar 28, 2024
Sorry for your discontent, but A & M does not provide in-house shipping. So, it is unfair to receive such a review.
DonnaHarwich, MA
Dec 28, 2023
LeighCatlett, VA
Dec 26, 2023
TheresaPhiladelphia, PA
Dec 24, 2023
DavidSaltsburg, PA
Dec 6, 2023
Awesome company
The folks at Ashcroft and Moore are great to work with. I would highly recommend them to anyone.
DavidSaltsburg, PA
Nov 9, 2023
Great folks to do business with!
The staff at Ashcroft and Moore are wonderful to deal with. Very accommodating and easy to work with. Highly recommended.
alan eGreen Lane, PA
Oct 12, 2023
PhillipsSharon, CT
Oct 12, 2023
FernandoAlbuquerque, NM
Sep 5, 2023
UNUSUAL and QUALITY finds!
I always enjoy finding the unusual and unexpected and Ashcroft & Moore is always a good source. Thank you.
KevinCamden, SC
Jul 11, 2023
gerardHopatcong, NJ
Jul 11, 2023
RichardCincinnati, OH
Jun 8, 2023
ConnieAtlantic Highlands, NJ
Jun 8, 2023
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