Bidder Reviews for Champagne Auctions (239)
4.6 out of 5.0 Stars
1-50 of 239 Reviews
StephenLancaster, PA
Feb 11, 2026
PeterHalifax, CA
Feb 03, 2026

JudithDeux-montagnes, CA
Jan 11, 2026

BruceEllijay, GA
Dec 31, 2025
Wonderful auction house, Mathis was very helpful as well responded very quickly. I would not
I would not hesitate to recommend Champagne Auction house.. Mathis responds quickly-with direct answers, no obfuscation, just facts. A wonderful auction house with fine items..

GaryPrinceton, CA
Dec 18, 2025
DavidOkotoks, CA
Dec 17, 2025

TerryOttawa, CA
Nov 05, 2025

Cindy Gatineau, CA
Nov 05, 2025

MariaMontreal, CA
Sep 23, 2025

RonaldBurtonsville, MD
Jul 16, 2025
Excellent Communication.
I am very happy and satisfied with the excellent service I received from Champagne Auctions. Their packaging was excellent and their shipping was super fast. I received my items in less than a week and the payment system and communication was also excellent. Thanks

MollieOld Mill Creek, IL
Jun 21, 2025
BUYER BEWARE!!
This auction house is sneaky and deceitful. Won an Oiva Toikka bird. Auctioneer knowingly didn't disclose or photograph that the bird has chips on each of the 2 corners of the tail, and that the color of the tail has separated due to over exposure to UV light. The chips are not minor. If I run my finger over the chips my finger is cut. I have asked for a condition report, and now almost 2 months later they still have not provided it. They stated that their "expert" (likely the janitor) has arbitrarily decided that the chips don't affect the value of the bird and that I should expect chips because the bird is old. Excuse me? I'm an expert in Toikka birds, and have bought and sold * hundreds * of birds. The bird is * worthless *, it cannot be re-sold. They knew it was damaged and worthless thus they deceitfully did not take photos of the damage, refused to provide a condition report, and didn't disclose the damage in the lot description. Therefore I'm providing the photos in this review. I've contacted the auction house, they refuse to refund the item. CAUTION: DON'T BUY FROM THIS AUCTIONEER! You'll regret it!!

Champagne AuctionsJun 23, 2025
We are committed to providing the best service possible, as reflected by the vast majority of our reviews. Here is our version of the events: You did not request a condition report prior to bidding. Your request was made after receiving the item, at which point it is no longer possible for us to examine or comment on the condition, since we no longer have the item in hand. Additionally, you declined to purchase insurance for shipping, despite our strong recommendation to do so, especially for fragile items like glass. As for the condition of the item, the minor surface marks visible in your photos appear consistent with light scratches in the glass — not significant chips — and are considered normal wear for vintage glassware. Based on our experience, we do not consider this damage to affect the value significantly. Our terms and conditions are clear on all these matters and were available at the time of bidding. We are sorry that you are unhappy with your purchase, but we stand by the transparency of our auction process.

GerardoEl Paso, TX
Jun 10, 2025

CatherineChambly, CA
Jun 04, 2025
Easy and efficient transaction-Thank you Mathis
Easy and efficient transaction-Thank you Mathis

SteveZionsville, IN
Jun 04, 2025
Never received item nor a refund. You would best not to business with this auction house.
I purchased a framed print where I paid an exhorbont amount for shipping because it had glass. They ask me to take the glass and frame out so the item would not be damaged and to save on shipping. I declined because I purchased the item with a frame and glass. I never received the item and they blamed it on UPS. I was not given a refund since I did not purchase insurance. I was never given a quote or verbally offered or encouraged to purchase insurance. It says on their form that any item that is fragile requires insurance and given the high cost of shipping I though it was included. I don't even know ow what they shipped and this item will probably show up in one of their future auctions. Bottom line they are dishonest and do not stand behind their sales. STAY AWAY.

martinLa Baie, CA
May 30, 2025
nothing to say other than to make sure of the veracity of what he sells
I bought a complete set of O-pee-chee but one of the main cards from this set is missing! A Bobby Orr card! I contacted the seller but he is offering me a small discount on my next auction but there is nothing interesting to bid on!

LucindaMontpelier, VT
May 27, 2025
Charming auction house
Lovely to deal with them! Helpful, bilingual, and great value! No problem getting item shipped from Canada.

Kin ManEdmonton, CA
Apr 29, 2025
# 1 Auction House in Canada
With professional packaging, excellent customer service, and a commitment to going the extra mile to exceed customer expectations, I firmly believe that, based on my extensive experience with online auctions, this auction house is not only one of the best in North America but deserves to be recognized as the second-best among all.

DianaBrunswick, ME
Mar 18, 2025

ChristopherToronto, CA
Feb 11, 2025
Lovely items, affordable shipping
I am very satisfied with my experience with Champagne Auctions. Very efficient service, item was well packed and affordably shipped. Merci!

Kin ManEdmonton, CA
Feb 10, 2025

Kin ManEdmonton, CA
Feb 10, 2025

Kin ManEdmonton, CA
Feb 10, 2025

Kin ManEdmonton, CA
Feb 10, 2025

BrunnerRoth, DE
Jan 06, 2025

LauraVictoria, CA
Jan 02, 2025
Customer Service
It was a pleasure dealing with Champagne Auction house. Staff responded quickly to my questions and addressed my requests. Wonderful experience.

DanielaPalmyra, VA
Dec 27, 2024
An auction house absolutely wonderful to buy from and work with
I am happy with everything! I had only one interaction, but I will return for sure. Thank you!

KenicaSimpsonville, SC
Dec 04, 2024

XavierMont-saint-hilaire, CA
Oct 29, 2024

SylvainLaval, CA
Sep 24, 2024
Professional that can be trusted. Un vrai commerce d'encan et galerie de Montr é al.
Professional that can be trusted. Un vrai commerce d'encan et galerie de Montr é al.

SylvainLaval, CA
Sep 17, 2024
They are professional, honest, regular and very polite and clean gallery.
They are professional, honest, regular and very polite and clean gallery.

WilliamHolladay, UT
Sep 17, 2024

LuisJacksonville, FL
Jul 31, 2024
Great access to unique pieces, however..
Item arrived broken. It was packaged poorly. It a shame that such a unique piece is now a broken mess. It was also my first time buying from auction and I'm hesitant to go this route again in the future. Champagne Auctions was very responsible and make it right by me, so kudos to their great customer service.

Champagne AuctionsJul 31, 2024
Hello, Thank you for taking the time to write this comment. We are constantly improving and we are always trying to improve our packaging techniques. It is certain that protecting a large piece of glass is a challenge and that carriers are not always very careful. But we always assume the breakage and are concerned about offering an excellent service. This is the reason for our full refund. I am sorry to hear that we have lost you as a customer, but know that such a situation is exceptional and that in the 100 packages sent last month, you are one of the only unlucky ones. Do not hesitate to write to us if you wish to discuss this further. Best regards, Catherine, Mathis & Champagne Auctions Team

SimonpietriGuaynabo, PR
Jul 26, 2024
Very helpful and attentive the my needs as a client.
Highly recommended

Champagne AuctionsJul 31, 2024
Dear Simonpietri, Thank you so much for the recommandation and the 5 stars. Actually It was a pleasure to serve you, you were such a pleasant customer. Best regards Mathis & Champagne Auctions team

JIYONGSeodaemun-gu, KR
Jul 24, 2024
The auctioneer is very friendly, the shipping fee is reasonable, and the delivery is very fast.
There is no prompting for payment, so they are very considerate about bank transfers, delivery is fast, and friendly guidance is provided through email. Auction offers in-house shipping, so you can purchase items with confidence anywhere in the world.

Champagne AuctionsJul 31, 2024
Dear Jiyong, Thank you for your fantastic review! We're thrilled to hear that you found our auctioneer friendly and our shipping process efficient. It’s great to know our considerate approach to payments and fast delivery stood out to you. We're proud to offer in-house shipping that makes global purchases seamless and worry-free. We look forward to assisting you again with the same level of service! Warm regards, Mathis & The Champagne Auctions Team

PatriciaWilmington, NC
Jul 20, 2024
Excellent auction experience
Could not ask for more from an auction house. The eagle is beautiful, just as described and pictured. Shipping was perfect. I'll definitely be shopping at Champagne Auctions in the future. Thank You! Gratefully, Pat

Champagne AuctionsJul 31, 2024
Dear Patricia, Thank you so much for your wonderful review. We're delighted to hear that you had an excellent auction experience and that the eagle, which is indeed a beautiful piece, met your expectations. It’s great to know the shipping was just right as well. We look forward to welcoming you back to Champagne Auctions in the future. Thanks again for your support! Gratefully, Mathis & The Champagne Auctions Team

YasserAbha, SA
Jul 05, 2024
Trustable
They were patient with me and have the utmost respect

Champagne AuctionsJul 31, 2024
Dear Yasser, Thank you for your feedback and the 5 stars! We’re pleased to know that our team’s patience and respect stood out during your experience. Your trust is highly valued, and we can’t wait to assist you again Best Regards Mathis & Champagne auction team

HossArnprior, CA
Jun 19, 2024
Great Items
Very good! Fast Service for shipping once you were able to have a contact with the company.

Champagne AuctionsJul 31, 2024
Dear Hoss, Thank you for your feedback! We’re glad you’re happy with the items and the fast shipping. We’re sorry if there were any issues with getting in touch initially. We’re working to improve our communication to make everything even smoother. We look forward to serving you again! Mathis & Champagne auction team

DavidDudley, MA
Jun 19, 2024

Champagne AuctionsJul 31, 2024
Dear David, Thanks a lot for the 5 stars! Can't wait to deal with you again! Best regards Mathis & Champagne auction team

DeborahSarasota, FL
Jun 11, 2024
Wonderful to deal with.
Easy payment, quick and secure shipping, and very professional and civilized in general. I'd buy from them again in a minute.

Champagne AuctionsJul 31, 2024
Dear Deborah, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a smooth experience with our payment process, shipping, and overall professionalism. We look forward to the opportunity to serve you again in the future! Best regards Mathis & Champagne auction team

ElizabethMississauga, CA
May 20, 2024

Champagne AuctionsJul 31, 2024
Dear Elizabeth, Thank You for the 5 Stars. It's realy appreciated! Best Mathis & Champagne Auction team

KellyChappaqua, NY
May 15, 2024
Nice staff
Nice staff

Champagne AuctionsJul 31, 2024
Dear Kelly, Thank you for your kind words! We're glad to hear that you found our staff to be nice. We look forward to assisting you again in the future! Best regards Mathis & Champagne Auction team

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