Bidder Reviews for William Smith Auctions (154)

Auction house and its UPS store to which they take everything have a policy of not corresponding by email. Auction house finally took lot to UPS store after requiring humiliating explanation of why I would not call to speak with someone who sent a rude email. UPS Store will not respond to email or snail mail and so have never received my lot.

Great auction co. I would highly recommend them!

I spoke to Matt a few times regarding the saddle I purchased. He was very helpful and answered my questions right away. The saddle is exactly as represented, and it is even better in person! He was also able to direct me to a great shipper who packed and sent the saddle to me. The shipper picked the saddle up from the auction house, and it arrived in perfect condition. I will purchase from William Smith again.

The Auction agency was fine but my package was lost by USPS for 6 days. They've done that before. I don't blame the Auction house and my item was very good.

I'm always very pleased with William Smith Auctions. The people are so helpful and friendly. And they always have great items in their auctions.

As a long-time collector who sometimes makes online auction purchases, I found the William Smith Auction via my Seidengang filter. Looking through their catalog, I noticed the cohesiveness of the lots having a quality single collection. After purchasing the Seidengang piece and a very nice old rug, I set out to arrange shipping (sometimes a tenuous and costly process), and I received personalized, prompt, and reasonably-priced packing and shipping. This auction was the smoothest and most seamless in my memory. Wonderful items and interactions!

I bought a large expensive collection and all was as represented. The shipping was both high quality and cost efficient. Will definitely do business again with them

Very professional and accommodating

I have emailed so many time of how to get two of items I purchased shipped but no one replied.

Very good company to work with and they have a wonderful team

Easy to deal with, item as advertised. Nice people to work with.

The item was exactly as described. Dealing with the seller was a pleasure. They were quick to respond. The whole experience was all good as I could have expected.

Each time I've purchased here, I have been handled in a courteous, efficient and professional manner. Items are always exactly as represented.

more close up photos would be good to evaluate condition

I love my Wave Crest boxes …. thank you!

Absolutely STUNNING item!! My shippers also said they were VERY accommodating and extremely helpful in assisting picking up a very big bulky furniture item. Wonderful auction house! I HIGHLY recommend!

They followed my directive on safe shipping which was very reasonable.

Customer service and item shipping impeccable

Excellent experience, quick responses to emails, and very helpful friendly staff at pick up.

I heartily recommend William Smith Auctions for quality of items offered for auction and exceptional service.

Will not have any concerns about purchasing and setting up deliveries from this excellent company! This is an exceptional auction house to work with! Thank you!

This company has a very organized auction. I had several questions before bidding and the individual I spoke to was very knowledgeable, answered my questions completely, and made me feel very comfortable with their auction. I recommend them highly, and look forward to being advised by them on new auctions. Robert in Mississippi

Helpful staff, great communication and great product offerings!