Reviews
Bidder Reviews for William Smith Auctions (173)
TOP RATED4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 173 Reviews
WAlbany, NY
Jul 8, 2026
GaryWyoming, PA
Jun 17, 2026
WalterLexington, KY
Jun 17, 2026
NancyEustis, FL
Jun 17, 2026
SteveBettendorf, IA
Mar 18, 2026
Honesty at Auction
William Smith and the staff are cordial, honest and quick to respond to questions. I have dealt with them for decades and always great to work with.
EdGloucester, MA
Feb 20, 2026
VALERIELake Charles, LA
Feb 18, 2026
Beautiful bracelet!
Everything went well and I love the bracelet. Shipping should have had signature required, as bracelet was just left at front door. Fortunately, there's no porch pirates in my neighborhood.
AlvahBerlin, VT
Feb 6, 2026
Fabulous Service
Very pleased with the Auction house. The items were fabulous and the customer service is the best that I have experienced. The office manager provides superior service and practices the golden rule. A + + +
StephanieMarshalltown, IA
Dec 15, 2025
CT Rug and Home LLCNorwalk, CT
Dec 10, 2025
DavidLoda, IL
Nov 30, 2025
A Very NIce Buying Experience At William Smith Auctions.
A most enjoyable auction experience at William Smith Auction's Pre-Thanksgiving Live Auction. We appreciate the thorough catalog descriptions and excellent images. The auction was smoothly conducted and moved at a very nice pace. We very much appreciate the in house shipping. Our item was shipped out promptly and arrived in perfect condition. We could not be more pleased with our auction experience at William Smith Auctions, and look forward to participating in their next auction.
GaryNorfolk, MA
Oct 19, 2025
LindaToledo, OH
Oct 3, 2025
AUCTION GREAT, Live Auctioneers shipping awful!
Wm Smith auctions perfectly described and issue and sent pics. I chose shipping by Live Auctioneers thinking it would be efficient and better than arranging a shipper-wrong! They charged far too much, took so long and my several emails to finally get the box which was squashed and not even doubleboxed per UPS rules. Never again for the L. A. shipping!
VaughnBoxford, MA
Aug 24, 2025
StevenSumter, SC
Aug 20, 2025
Very satisfied with my auction experience
William Smith is a great auction house. Wonderful consignments and great service. Lori Valleri was especially helpful and pleasant to deal with.
VaughnBoxford, MA
Jul 24, 2025
paulLake Worth, FL
Jul 23, 2025
ScottMarietta, GA
Jul 23, 2025
Always great, too bad they are so far from me!
Always great, too bad they are so far from me! I would be at every auction. They do make it easier to buy from afar!
James Mussallem Treasures LLCJacksonville, FL
Jul 12, 2025
Heather Ft Worth, TX
Jun 25, 2025
READ POLICY CAREFULLY DO NOT BID IF HEARING IMPAIRED OR SILENT PERSON
Auction house and its UPS store to which they take everything have a policy of not corresponding by email. Auction house finally took lot to UPS store after requiring humiliating explanation of why I would not call to speak with someone who sent a rude email. UPS Store will not respond to email or snail mail and so have never received my lot.
DavidSebring, FL
Jun 24, 2025
Lori V. Was exceptional and her customer skills are fantastic! Thank you!
Great auction co. I would highly recommend them!
StephenNorwich, VT
Jun 20, 2025
judyMoreland Hills, OH
Jun 18, 2025
Excellent Auction House
I spoke to Matt a few times regarding the saddle I purchased. He was very helpful and answered my questions right away. The saddle is exactly as represented, and it is even better in person! He was also able to direct me to a great shipper who packed and sent the saddle to me. The shipper picked the saddle up from the auction house, and it arrived in perfect condition. I will purchase from William Smith again.
James Mussallem Treasures LLCJacksonville, FL
Jun 13, 2025
CarrollVero Beach, FL
May 21, 2025
Smith is great but USPS shipping failed me again.
The Auction agency was fine but my package was lost by USPS for 6 days. They've done that before. I don't blame the Auction house and my item was very good.
CecileRehoboth, MA
Mar 19, 2025
Love this auction house.
I'm always very pleased with William Smith Auctions. The people are so helpful and friendly. And they always have great items in their auctions.
PeterAstoria, NY
Jan 6, 2025
CliffordGreenwich, NY
Dec 11, 2024
JudithBethel, CT
Dec 11, 2024
Top Notch in Every Way
As a long-time collector who sometimes makes online auction purchases, I found the William Smith Auction via my Seidengang filter. Looking through their catalog, I noticed the cohesiveness of the lots having a quality single collection. After purchasing the Seidengang piece and a very nice old rug, I set out to arrange shipping (sometimes a tenuous and costly process), and I received personalized, prompt, and reasonably-priced packing and shipping. This auction was the smoothest and most seamless in my memory. Wonderful items and interactions!
NancyStrasburg, VA
Nov 15, 2024
Very reputable auction house with careful shipping vendors
I bought a large expensive collection and all was as represented. The shipping was both high quality and cost efficient. Will definitely do business again with them
BrendaReedsville, PA
Oct 27, 2024
BethRiver Vale, NJ
Sep 26, 2024
JohnEdwardsville, IL
Sep 18, 2024
PhilSwedesboro, NJ
Sep 17, 2024
GeraldGrove City, OH
Aug 22, 2024
ToddSaint Louis, MO
Aug 22, 2024
JosephMedford, NY
Aug 21, 2024
GrantWest Chester, PA
Aug 21, 2024
TonyVaucluse, AU
Aug 3, 2024
No One Answers of How Do I Get My Purchase Shipped
I have emailed so many time of how to get two of items I purchased shipped but no one replied.
LisaCanterbury, NH
Jul 22, 2024
ChaimBrooklyn, NY
Jul 22, 2024
CraigWindsor, CO
Jul 22, 2024
Very good company to work with and they have a wonderful team
Very good company to work with and they have a wonderful team
James Mussallem Treasures LLCJacksonville, FL
Jun 10, 2024
RobertHampton, CT
May 22, 2024
PhillipSaint Marie, MT
May 22, 2024
Easy to deal with, item as advertised.
Easy to deal with, item as advertised. Nice people to work with.
VitArvada, CO
May 22, 2024
Responsive and helpful
The item was exactly as described. Dealing with the seller was a pleasure. They were quick to respond. The whole experience was all good as I could have expected.
KenPalm Beach, FL
Mar 27, 2024
A terrific place to do business
Each time I've purchased here, I have been handled in a courteous, efficient and professional manner. Items are always exactly as represented.
DewardAmanda, OH
Dec 22, 2023
JohnSmyrna, GA
Dec 6, 2023
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