Reviews
Bidder Reviews for Cloudswood Auction (42)
4.3 out of 5.0 Stars
1-42 of 42 Reviews
HenrySibu, MY
Sep 4, 2020
XiaSnellville, GA
May 29, 2020
I am very dissatisfied with your company's customer service!
Purchase experience: This company, contacted before the auction, wanted to see the auction items in advance and it was difficult to reach the phone. Information reply often does not reply, sometimes reply, but not timely. After payment, foreign buyers who go to the company's location to pick up the goods will be rejected by various excuses. Perhaps the boss, prefers to ship you, the postage earned, convenient and fast is one of the advantages. The good thing is: the packaging is more professional, which is the second advantage. I actually bought the auction label and the one without the label. Most of them felt regretful when they got it. Perhaps it is that collectors have insufficient eyesight. The lesson is: similar items are often a high imitation trap. The advantage is that there are more auctions. For label goods, there are fewer and fewer buyers participating in the auction. How can the price of label goods become lower and lower? Very strange? When you like something, you mistake it for good antiques, and the bid is generally not high, you can get it. I hope the boss, improve service awareness, integrity-based, will get better! Chinese, come on!
YanshengHollywood, FL
May 24, 2020
StephenMedina, WA
Apr 25, 2020
StephenMedina, WA
Apr 4, 2020
JosephWashington, DC
Apr 4, 2020
JohnCranston, RI
Apr 4, 2020
Excellent products on offer and friendly service
I have enjoyed working with Cloudswood-they were very responsive when I inquired about services during the current virus situation. They were able to arrange special shipping for me that was extremely convenient. All was transported carefully, exactly as seen online. Friendly and knowledgable staff, I hope to work with them again.
ShiminWaterloo, CA
Mar 4, 2020
ShiminWaterloo, CA
Mar 4, 2020
TheresaPhiladelphia, PA
Mar 1, 2020
JosephWashington, DC
Mar 1, 2020
ShevondalynBowie, MD
Mar 1, 2020
StashuTillamook, OR
Mar 1, 2020
condiition report did no mention that several picves in both lots were broken off and missing
Cloudswood is a classy Auction house. When I emailed them that several pieces were broken off and missing from the items I bought, they offered to take them back, they are ver trerp [ sonsible and have the best interests of their customers at heart.
ValerieShavano Park, TX
Feb 29, 2020
JosephWashington, DC
Feb 1, 2020
StephenMedina, WA
Feb 1, 2020
JackBeijing, CN
Jan 9, 2020
AndrewRancho Santa Fe, CA
Dec 30, 2019
JosephWashington, DC
Dec 28, 2019
XiaogangStoughton, MA
Nov 30, 2019
Very fast response. And very real antiques. Wii bid with is auctioneer again.
Very fast response. And very real antiques. Wii bid with is auctioneer again.
JackBeijing, CN
Nov 30, 2019
Very professional!
Items are exact as described. Very responsive and super fast payment/packing/shipping. Well done! Highly recommended!
vKuching, MY
Nov 30, 2019
not responsive to email and not responding to phone calls
should be more responsive to email or phone calls
YuriyBrooklyn, NY
Nov 30, 2019
Oct 20, 2019
ChenAtlanta, GA
Sep 7, 2019
ScottLos Angeles, CA
Aug 17, 2019
WangAaaâ§aaaâ€aaâºeaaâœaaaâ©aaaâ€aaâaaaâ¦panjin, CN
May 25, 2019
QinLihue, HI
May 19, 2019
JamesCambridge, MA
Apr 22, 2019
WangAaaâ§aaaâ€aaâºeaaâœaaaâ©aaaâ€aaâaaaâ¦panjin, CN
Apr 20, 2019
ShevondalynBowie, MD
Apr 20, 2019
Spot On!
Each item I purchased was exactly as described and of very high quality. I feel confident that the authenticity of the items offered can be trusted.
VincentWellington, NZ
Mar 23, 2019
Friendly and helpful when contacted
WangAaaâ§aaaâ€aaâºeaaâœaaaâ©aaaâ€aaâaaaâ¦panjin, CN
Mar 23, 2019
One of Best Auctions. Thanks.
JianLongbranch, WA
Mar 23, 2019
a very responsible auction house!
ZhangZibo, CN
Mar 11, 2019
WangAaaâ§aaaâ€aaâºeaaâœaaaâ©aaaâ€aaâaaaâ¦panjin, CN
Feb 16, 2019
锦泰Guangzhou City, CN
Jan 22, 2019
?????????????? I don't want to! I don't want to be known too much!
Anonymous
Sep 27, 2018
This my first time bid with this auction house, but the auction house made me satisfied, I will continue to notes ther up come auctions. Thank you
Anonymous
Sep 26, 2018
They dont guarantee the authenticity of the pieces. They dont guarantee the authenticity the documents of provenance. They dont Accept returns if you do scientific test and the results are fake.
Anonymous
Sep 25, 2018
for your Jewellery i am very satisfied, PayPal payment is brilliant, payment by wire transfer always have problem. Your shipping in most cases are ok, but some try to charge exorbitant charges. You should have a clearer shipping rates especially for overseas. Chinese antiques need more detailing and discriptions with confirmed period for items
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