Hanlin's Auction Service

It was easy to become eligible to bid, then texts told me when the auction was that had the items I was interested in. Updates came up and a countdown to the live auction. Shipping was arranged by Chris Hanlin, even though I am not in the UK. Everything was wrapped securely. All billing was efficient and the shipper kept me up to date with where my parcel was. Thank you.

Happy with experience and items that I won on. Interface through LiveActioneers was unreliable, but once I contacted directly quickly set up shipping option and had item before I knew it. Items were described accurately.

I recently took part in one "Hanlin's" Auctions, winning four Items in total. Although I've been collecting for over two decades, this was the first Hanlin's auction I've taken place in, and it left me blown away. The auction itself was perfect. This includes the items that were available, starting prices, and the auctions pacing. PERFECT. After the auction ended it didn't take long to get an invoice for the items won, and then followed by a shipping quote. The shipping prices were more than reasonable (keep in mind, one of my items was a sword). Now, was there a slight hick-up when I received my items? Yep. I had reached out to "Hanlin's" and they not only solved the issue, but kept in contact every step of the way. I think people forget life isn't perfect, mistakes can happen. I chose to not judge a mistake, but how it's handled. "Hanlin's" were complete professionals that showed nothing but kindness, responsiveness, and patience along the way. I wouldn't hesitate for even a second to do business with them again. Remember, a little patience and kindness goes far. Note: From one collector to another, auctions will have a "buyers premium." This is a certain percent that is added to the total amount you spend. This is an industry standard. Every auction I've ever participated in, here or anywhere else has had it. It is your responsibility as a buy to keep track of what you're spending, not the auction house or the seller. Example, If you spend $400 with a 25 % premium, your total will be $500 before shipping and any applicable tax. As far as "Hanlin's", even with the premium and fee's I paid, the total was far less for my items than if I purchased them anywhere else. Two of my items won, I had lost out on in the past on other platforms. Yet, I won theme here at a cheaper price. Another item won cost me 1/5 the price its listed as elsewhere. Again, I won't hesitate doing business with "Hanlin's" again and I look forward to participating in their next auction.

Good experience Shipped well and prompt manner Would do business again Giggety

Item was shipped safe and fast. Above and beyond customer service.

Nice items,

They were great with their communication and good with shipping. Cheers!

would go back to them