Bidder Reviews for Art La Rosa (18)
4.3 out of 5.0 Stars
1-18 of 18 Reviews
All Ratings
Highest Rated
PATRICIAUniontown, PA
Apr 19, 2024
No problem with shipping for so far away. Very happy.
Very happy with your help in getting my items to USA.
JaimeNew York, NY
May 09, 2023
Reliable and helpful. A trustworthy auction house.
Great experience with Art La Rosa. Their customer service and attention to the buyer are excellent. They were extremely patient and kind, and their shipping was great. Highly recommended!
DavidSouth Salem, NY
Dec 28, 2022
If questions arise, unable to reach by phone, email
Unresponsive to emails, tried phoning too many times with no ability to get through. Art LaRosa does not use Liveauctioneers payment system. Problems exist therein. A 1 kg World Ease Document box was $74.00 from Catania Sicily to US. which included a PayPal surcharge. I emailed the shipper asking for tracking, confirm destination address, when it would ship etc. with no reply. I was shocked it showed up in great condition and as described. Thank you
Art La RosaDec 28, 2022
Dear customer, We are saddened to hear about your experience with your purchase. It is to be noted, though, that you have tried to reach us in late December, in particular on days that are considered bank holidays here in Italy. We provide quick, constant Customer Support Monday through Saturday. That is, unless we are not physically at work during Christmas time. As far as shipping is concerned, the cost is calculated in relation to volume, not weight. In this case, the lot was light yet particularly voluminous-which increased the cost of the estamation you had actually accepted. That's standard practice with most shipping carriers. We apologize for any inconvenience and hope to make it up to you in the future.
GeorgeWashington, DC
Sep 06, 2021
One of the best Auction Houses to do business with
Excellent communication, very helpful with international services and overall very nice auction house and staff... Will continue to purchase. highly recommend A + + + +
SalvoPalermo, IT
Aug 05, 2021
small auction house in continuous growth.
excellent service, excellent communication, packaging that can be improved
PACIFICSKY SGNPortland, OR
Jul 12, 2021
MarioBattipaglia, IT
Mar 14, 2021
VincenzoBülach, CH
Mar 13, 2021
RobertWashington, DC
Mar 13, 2021
No response from shipping agent
For US customers-it is virtually impossible to ship to the USA. Please be advised and use extreme caution.
RutaPanev?žys, LT
Mar 13, 2021
PeerWien, AT
Jan 29, 2021
ThorstenHamburg, DE
Dec 21, 2020
filippo Messina, IT
Aug 07, 2020
kind and efficient
Lots were perfectly described. Packaging and shipping were optimal also if shipping expenses were too high due to the distance. Personnel of the action house has been very very kind and delay in consigning my item was due exclusively to Covid
GDPR DeletedNew York City, NY
Feb 09, 2020
Very professional auction house
Very professional auction house witch packed for me and helped me very much for shipping a very fargile item that no shipping company wanted to manage...
Art La RosaFeb 10, 2020
Dear Mr Labau, Thank you for choosing Art La Rosa Auction House. Our continued commitment lies in the complete satisfaction of each and every product we sell. We truly appreciate your business and are grateful for the trust you have placed in our services. Sincerely, Casa d'Aste Art La Rosa
Cristiano Verona, IT
Nov 19, 2019
Auction won, lot awarded to another customer!!!!
I won this lot, when I contacted the auction house the same told me that by mistake it had been sold due to an error to another customer! I would say bad experience!!!
ItalianMilano, IT
Nov 15, 2019
Art La RosaFeb 10, 2020
Dear Sir, Thank you very much! Casad'Aste Art La Rosa
MartinErftstadt, DE
Jul 30, 2019
View:
50
TOP